Star Bucks is welcoming Returning CEO Howard Schultz on an interim basis. The employees have been informed through email and asked to send feedback following the retirement of CEO Kevin Johnson.
Schultz had earlier headed the coffee giant to performance while serving as CEO from 1986 to 2000 and later from 2008 to 2017. His third term as CEO will be challenging as workers are lately unionizing and he seems prepared for the issue.
The first unionization was witnessed last December at Buffalo Star Bucks. Several more locations in the country thereafter have placed petitions for a vote.
Even though the company has a history of providing good working conditions to employees, it has always opposed unionization. Schultz had earlier visited Buffalo, much ahead of the vote, to urge employees to work directly with the management. However, things didn't implement as he attempted.
Lately, Schultz reached out to workers of its various outlets through an encouraging email to see the company beyond what it has been and where to stand in the future. He simultaneously asked employees to reach him related to feedback and suggestions.
It is not very clear how long he may be leading the company as CEO and smoothen the issue. The company announced his welcome as the focus would be on setting up the innovation framework and paving the path for the next chief who will be permanent.
Meanwhile, Schultz said he had no initial plan to return as CEO, but he is confident the company is capable of transforming into an exciting future that would lead the stakeholders to flourish mutually.
The interim CEO further added that it is important to earn the trust of their customers and people by how the company treats them and delivers experiences.
The earlier policies of Schultz have worked in benefiting the employees and a couple of these to mention here include stock programs and pay raises. It is believed the timing of his return may work in favor of the company.
Mellody Hobson, board Chairwoman of the company, said she is strongly feeling the partners of Star Bucks are speaking to them.
About Star Bucks
Star Bucks was founded in 1971 by Jerry Baldwin, Gordon Bowker and Zev Siegl. It is the largest coffeehouse chain in the world and is headquartered in Washington, the United States.
The American multinational chain currently is equipped with 33,833 stores across eighty countries and more than 15,000 stores are located in the US. More than 8,900 stores are operated directly in the country while the remaining is licensed.