HF Markets Review 2025

HF Markets review
HF Markets Awards

HF Markets have won numerious industry awards over the 14 years they have been operating as a financial broker. We have listed the most notable awards and mentions for HF Markets below.

• Best Global Affiliate Programs - FX DAILY INFO - 2024
• TOP 100 COMPANIES - WORLD FINANCE MAGAZINE
• Best Forex Broker – Global - The European Awards - 2022
• BEST FOREX INTRODUCING BROKER PROVIDER - SMART VISIO INVESTMENT EXPO
• Best Forex Trading App - CAPITAL FINANCE INTERNATIONAL MAGAZINE (CFI.CO)
• Best Forex Broker South Africa - International Finance Awards - 2022
• BEST FOREX BROKER MIDDLE EAST - ALL FOREX REVIEW - 2022
• BEST FOREX BROKER AWARD ASIA - GLOBAL BUSINESS REVIEW AWARDS - 2022
• BEST EDUCATIONAL BROKER - GLOBAL FOREX AWARDS - 2022
• Best Forex Partners Program Global - World business outlook - 2022
• Best Forex Reward Program (Loyalty) Global - World business outlook - 2022
• Forex Trading Platform of the Year - Business Day
• Best CFD Trading Conditions - World Economic Magazine - 2021
• Best client fund security Global - International Business Magazine - 2021
• Most Trusted Forex Broker Asia - Global Forex Awards
• Best Forex Broker Latin America - Global Banking and Finance Review - 2021
• Best Multi-Asset Broker Global - PAN Finance
• Best Forex Mobile Application - Global Brands Magazine
• Best Forex Broker Africa - The European
• BEST MARKET RESEARCH AND EDUCATION GLOBAL - CAPITAL FINANCE INTERNATIONAL MAGAZINE (CFI.CO) - 2021
• Best Forex Broker Nigeria - International Finance Awards
• Best Forex Broker Asia - Global Business Review Magazine
• Best Customer Service Experience – Global - World business outlook
• Most Transparent Broker - The European - GLOBAL BANKING & FINANCE REVIEW AWARDS
• Best Client Services - Global - CAPITAL FINANCE INTERNATIONAL MAGAZINE (CFI.CO) - 2020
• Best Broker in Africa - AtoZ Forex
• Best Trading Experience South East Asia - International Finance Awards - 2020
• Decade of Excellence Forex Brokerage Asia - GLOBAL BANKING & FINANCE REVIEW - 2020
• Best Partners Program Global - International Investor Awards - 2020
• Forex Trading Platform of the Year - Banks & Other Financial Institutions (BAFI) Awards
• Excellence in Customer Service Global - International Investor Awards - 2020

HF Markets review
HF Markets Fees Explained

• HF Markets doesn't charge withdrawal fees.
• HF Markets does charge a fee for inactive accounts.
• HF Markets doesn't charge deposit fees. A currency conversion fee may be applied as withdrawals and deposits from HF Markets are conducted in USD. Any other currency will have to be converted to your local currency by your 3rd party payment provider.

HF Markets Costs To Check

Modern brokers like HF Markets provide advanced online trading platforms, mobile apps, financial analysis tools and educational resources. These services require significant investment, and in turn, HF Markets may charge clients various fees for trading activities. Be mindful of these charges, impacting your overall HF Markets trading profitability.

How HF Markets Fees Compare Against Other Brokers

HF Markets Minimum Deposit

HF Markets requires a minimum deposit of 5 GBP/USD/EUR when opening an HF Markets trading account.

A minimum deposit is the minimum amount of money required by HF Markets to open a new online brokerage account with them.

Don't be scared off by brokers like HF Markets charging a minimum deposit to open a trading account. Brokers charging higher minimum deposits may offer additional premium services on their platforms that are not free on other platforms.

In the trading world, brokers like HF Markets, have different minimum deposit requirements based on the target audience they are trying to attract. Brokers with lower minimum deposit requirements typically cater to a more mainstream audience who don't require advanced research tools or features. On the other hand, brokers that require a larger minimum deposit often provide a greater range of trading features, more in-depth technical analysis, research tools, and better risk management features.

Some brokers may waive the minimum deposit requirement to attract new customers but may compensate for it by charging higher transaction commissions and trading fees. As the online trading market becomes more competitive, brokers have reduced their minimum deposit requirements to attract new clients.

However, it's important to note that depending on your trading account type, some brokers may require a higher minimum deposit of up to 10,000 GBP/USD. Therefore, it's essential to research and compares different brokers to determine which best suits your trading needs and budget.

HF Markets Withdrawal Fees

HF Markets doesn't charge withdrawal fees.

HF Markets Withdrawal rules may vary across different brokers when it comes to transferring funds from your HF Markets or other broker trading account. Each brokerage firm has its specific withdrawal methods. The payment provider associated with HF Markets may have different transfer processing fees and processing times, affecting how long it takes to receive your funds.

In addition, currency conversion fees may apply if the HF Markets withdrawal and receiving currencies differ, adding to the overall transaction costs. The currency conversion fee depends on your base currency, receiving currency, and the 3rd party payment provider that is separate from HF Markets. Researching and comparing HF Markets withdrawal policies and fees across different brokers is essential before choosing one, especially if you are withdrawing HF Markets funds frequently or dealing with large sums of money. Awareness of these HF Markets fees and policies can help you plan and budget accordingly and avoid any unpleasant surprises when transferring your HF Markets funds.

For example, HF Markets allows you to withdraw your funds to Bank Transfers, Wire Transfer, Debit Cards, VISA, MasterCard, Neteller, Skrill.

HF Markets Inactivity Fees

HF Markets does charge a fee for inactive accounts.

When a trading account goes unused for a certain period, brokerage clients may be charged an account inactivity fee. To avoid such fees, clients may need to fulfill specific trading activity requirements outlined by HF Markets terms and conditions. It's important to note that inactivity fees are not unique to online trading accounts, as many financial service companies may also charge them.

Make sure you're fully aware of all HF Markets fees and services. It's recommended that you check the HF Markets website before signing up. If you decide to close your HF Markets account, it's important to do so with the HF Markets broker customer support and obtain confirmation that no remaining HF Markets fees are due.

Brokers like HF Markets must disclose any inactivity fees as part of their regulations. The type of account and broker you sign up for, will determine whether or not you can be charged an inactivity fee under certain circumstances.

Certain brokers may levy inactivity fees to recoup the expenses associated with sustaining your account on their trading platforms when there is a shortage of commission fees earned from your trading activities.

HF Markets Deposit Fees

HF Markets does not charge deposit fees. Although bank / 3rd party merchant fees may apply.

Reviewing deposit fees before initiating a transaction is imperative, as certain brokers might impose a charge for depositing funds from your payment method to your trading account. The payment method employed for funding your account might also incur a fee.

Depositing funds into your trading account may incur a fee, which could vary depending on the fiat currency used. For instance, depositing funds from a credit card can attract high fees. Additionally, not all brokers accept credit card payments for account funding. It's crucial to review the funding options and associated fees the broker provides before depositing any funds.

HF Markets Commission Fees

HF Markets does charge commission on CFD instruments.

Brokerage firms like HF Markets may charge commission fees as compensation for executing trades on behalf of traders on their trading platforms. Commission fees can vary depending on the type of financial asset being traded and the HF Markets trading account level held by the trader.

HF Markets may charge commission fees for fulfilling, modifying, or canceling an order on behalf of its clients. However, if a market order is not fulfilled, no commission fee is usually charged. Reviewing HF Markets terms and conditions to understand the commission fees and any other charges that may apply is essential.

HF Markets review
Trading on HF Markets web platforms and other applications

HF Markets is one of the few brokers that offer both of the MetaTrader platforms; MT4 and MT5. To see how the two platforms compare, you can read our comparison of MT4 vs MT5 here.

A HF Markets iOS or Android native App on your phone or tablet will Work quicker Than the Avatrade Website on the same device.

HF Markets also offer mobile apps for Android and iOS trading apps help you stay on top of your trades and execute them on the go.

See HF Markets's platforms

Is the HF Markets Trading Platform Secure?

You should take the security of your personal information seriously and check SSL encryption is enabled on the HF Markets trading platform to protect you on PC and mobile HF Markets platforms. To further enhance security, we encourage traders to always look for the lock sign on their browser when using HF Markets web trading platforms.

HF Markets Trading Platform Options

After logging into your HF Markets account, you'll find a range of trading platform options available below.

• MetaTrader 4 (MT4)
• MetaTrader 5 (MT5)

HF Markets does not support the cTrader trading platform. However, if you're looking for a broker that does offer cTrader, you can explore other options available through the provided link.

Let's explore each of these trading platforms in detail and what options HF Markets gives you.

HF Markets review
HF Markets MetaTrader 4 (MT4)

HF Markets MetaTrader 4 (MT4) In Detail

MetaTrader 4, commonly known as MT4, has been a well-known and widely used trading platform in the financial markets since its inception in 2005. MT4 on HF Markets offers traders comprehensive features and tools to enhance their trading performance. The HF Markets MT4 user-friendly interface and highly customizable trading environment allow traders to tailor the HF Markets platform to their needs. One of the standout features of MT4 is its charting functionality, which allows HF Markets traders to analyze price movements and make informed trading decisions. Additionally, advanced order management tools give HF Markets traders greater control over their trades, allowing them to manage risk better and optimize their trading strategies on the MT4 HF Markets trading platform.

MetaTrader 4 (MT4) was created mainly for Forex trading, but it can also facilitate the trading of other financial instruments via CFDs and Spread Betting. You cannot trade real assets like stocks, shares, commodities, indices and ETF's on the HF Markets MetaTrader 4 (MT4) trading platform. MT4 is a platform available with HF Markets, that facilitates trading financial instruments in the form of CFD contracts or Spread bets. The HF Markets MT4 platform does not provide access to physical assets such as stocks, commodities, or ETFs for trading. HF Markets allows trading CFDs and Spread bets, which do not involve owning underlying assets but speculating on price movements, using high risk leverage. To gain more information about the MT4 Platform, click here.

You can start using the MetaTrader 4 platform with HF Markets in multiple formats including through an online web platform, Through a downloadable application for Windows PCs and Apple Macintosh computers. HF Markets MetaTrader 4 is compatible with the latest macOS. HF Markets allows traders to trade on mobile devices through Android and iOS devices like the iPhone.

Metatrader 4 Webtrader on HF Markets

MetaTrader 4 (MT4) is a widely used trading platform in the world, offering a range of advanced tools and features. Recently, MT4 has been made available as a web-based application through a web browser, enabling traders to access the platform from anywhere.

The web version of MT4 provides the same user-friendly interface and customizable trading environment as the desktop version. With MT4 web, traders can access advanced charting tools, online trading indicators, and a Dealing Desk-free trading environment.

Additionally, traders can enjoy Raw Pricing without any intervention from brokers. Overall, MT4 web is a convenient and efficient way for traders to access the platform and manage their trades.

Trade HF Markets MetaTrader 4 on iOS Devices

You can download the HF Markets app or trade with HF Markets through the MetaTrader 4 application on the Apple app store.

Download the Metaquotes MetaTrader 4 Program free of charge from Apple's App Store. HF Markets customers have instant access to the financial market and can completely manage a Portfolio on the go.

Trade HF Markets MetaTrader 4 on Android Devices

Millions of people worldwide use Android mobile devices and tablets, and HF Markets offers its clients access to the MetaTrader 4 platform on these devices. With the HF Markets MetaTrader 4 Android application, traders can monitor the financial markets and execute trades directly from their Android-based smartphones and tablets. This app provides access to a range of advanced trading features, allowing HF Markets traders to stay on top of their trades and react quickly to changes in the market. With the HF Markets MetaTrader 4 Android app, traders can securely manage their trades on the go, making it a convenient and efficient way to stay connected to the market.

Trade HF Markets MetaTrader 4 Trading Central

Trading Centrals Alpha Generation Indicators available on HF Markets are a powerful bundle of three major indicators designed to help traders make informed decisions. HF Markets MT4 Trading Central indicators include:

• Analyst Perspectives - A valuable resource for traders seeking leadership insights and key levels.
• Adaptive Candlesticks - This indicator is capable of identifying chart patterns that highlight significant changes in demand and supply.
• Adaptive Divergence Convergence (ADC) - Similar to MACD, but with greater utility at shorter lengths, this indicator provides more timely signals.

Trading Centrals Alpha Generation Indicators can help HF Markets traders better understand market trends and patterns, enabling them to make more informed trading decisions. These indicators can provide valuable insights into market movements, allowing HF Markets traders to potentially stay one step ahead.

HF Markets MetaTrader 4 Advanced Trading Tools

The HF Markets MetaTrader 4 trading platform has advanced tools that enhance the overall trading experience and give HF Markets traders detailed market tools. With feature-rich trade execution and management programs, sophisticated notification alarms, messaging facilities, innovative market data, and more, HF Markets provides traders with everything they need to succeed. The HF Markets MT4 platform also includes a range of technical analysis tools, with 30 indicators built in, 2000 plus free indicators, and the availability of paid indicators, allowing HF Markets traders to analyze the market at any level of complexity.

Trade HF Markets MetaTrader 4 MultiTerminal

MetaTrader 4 MultiTerminal offers traders an intuitive and user-friendly dashboard to manage and monitor multiple trading accounts. This powerful tool allows traders to oversee over 128 accounts simultaneously, enabling them to place market and pending orders, view real-time market prices, and track all accounts and equity in real-time.

It's important to note that MultiTerminal only supports trading accounts on the same MetaTrader server and doesn't allow automated trading scripts such as Expert Advisors.

This tool is ideal for traders who manage several accounts simultaneously and require a more efficient and effective way to track and execute trades. You can have up to 10 demo accounts on MetaTrader 4 MultiTerminal.

HF Markets MetaTrader 4 & MetaTrader 5 AutoChartist

Autochartist on the HF Markets platform is a powerful tool designed to help traders find trading opportunities quickly and easily.

Available for HF Markets MetaTrader 4 and MetaTrader 5 Autochartist can scan the market using an expert advisor script.

With Autochartist, HF Markets traders can scan multiple markets and timeframes from a single graph, making it easy to keep track of all their preferred symbols without launching multiple graphs. Using Autochartist can save HF Markets users time and makes the trading process more efficient.

The Autochartist interface is user-friendly and can be customized to suit individual trading preferences. HF Markets traders can navigate the platform and find the information they need to make informed trading decisions.

HF Markets Autochartist is a valuable tool for traders who want to stay ahead of the curve and identify trading opportunities quickly and easily. With its powerful features and easy-to-use interface, Autochartist is an essential tool for HF Markets traders of all experience levels.

HF Markets review
HF Markets MetaTrader 5 (MT5)

HF Markets MetaTrader 5 (MT5) In Detail

HF Markets MetaTrader 5 (MT5) is a multi-asset trading platform with an extensive range of trading features and financial research tools. Besides the ability to trade Forex and CFDs, HF Markets MT5 offers access to trade Futures, Stocks, Algorithmic Trading, ETFs, and Indices. MT5 was launched in 2010 and came with advanced charting tools, additional timeframes, and an updated version of MetaTrader 4.

MT5 on HF Markets provides the convenience of using automated trading systems and copy trading, giving HF Markets traders competitive research tools in the financial markets.

You can learn more about the MT5 Platform here. You can also learn more about the differences between MT5 and MT4 here.

Trade HF Markets MetaTrader 5 WebTrader

Access your HF Markets MetaTrader 5 accounts from any web browser. MT5 on HF Markets features a massive range of tools like additional timeframes and the most up-to-date technical indicators to give you all the trading resources you need to trade on and analyze the financial markets.

HF Markets review
HF Markets MT5 Buying and Selling

HF Markets MetaTrader 5 on iOS Devices

HF Markets MetaTrader 5 Can Operate on newer iOS devices like the iPhone and iPad. MetaTrader 5 requires a mobile internet connection or a connection to Wi-Fi. You should upgrade the iOS MetaTrader 5 app regularly. New versions provide improved functionality and increased stability. HF Markets MetaTrader 5 allows traders to look at market statistics of financial instruments traded in the market execution mode.

HF Markets MetaTrader 5 on Android Devices

The HF Markets MetaTrader 5 trading platform is available on Android smartphones or tablets powered by the Android 5.0 or higher operating system. Additionally, to connect to the HF Markets trading server. Take the time to understand all of the HF Markets Android MetaTrader 5 features. With HF Markets MetaTrader 5 for Android, you can trade various financial instruments anytime, anywhere.

HF Markets Metatrader Mobile Application Features

MetaQuotes, the developers of Metatrader, have listened to the feedback of their millions of users and have built what has become one of the most popular mobile trading platforms in the world. MetaTrader features include :

• HF Markets Financial instrument quotes
• View in-depth price charts of financial instruments with HF Markets MetaTrader
• Manage trades and open positions on HF Markets MT4 & MT5
• View your HF Markets trading history
• View market news
• MetaTrader internal messaging on HF Markets
• View and research market statics of HF Markets financial instruments
• HF Markets Position opening and closing
• Lookup symbols in the HF Markets MetaTrader quotes section
• Display of deals on HF Markets graphs
• HF Markets Timeframe selection for graphs and charts
• Additional vertical scaling of HF Markets graphs
• Capability to transfer HF Markets accounts to other devices using QR codes
• Information is available only if it's supplied by HF Markets
• Access the OTP generator through FaceID or fingerprint with HF Markets

HF Markets MetaTrader 5 Advanced Trading Tools

HF Markets MetaTrader 5 has many advanced trading tools for more advanced users. Understanding these tools can give you a competitive edge.

• HF Markets MT5 Depth of market bids and asks
• Financial Price Data on HF Markets
• Margin Calculation, Futures, Forex on HF Markets
• Advanced Techincal Analysis on HF Markets MT5
• One click trading on HF Markets MT5
• HF Markets Spreads
• HF Markets Futures
• HF Markets Trading Reports

HF Markets Trading benefits

• HF Markets Offers STP
• HF Markets Low min deposit
• HF Markets Offers Negative Balance Protection

HF Markets Trading Accounts Offered

Below we give an overview of the account types that HF Markets offer. Whatever you are looking to trade, the varying HF Markets account types will be able to provide you with what you need.

• HF Markets Demo account
• HF Markets Standard account
• HF Markets Swap-Free account
• HF Markets ECN account
• HF Markets STP account
• HF Markets Islamic account

Can I try HF Markets?

HF Markets provides a demo account that enables individuals to explore trading before investing their funds. By creating a HF Markets practice account, users can gain experience and knowledge of how to trade effectively. Demo trading accounts like the HF Markets demo account can help individuals to make informed decisions before investing their money.

Open a demo HF Markets account to practice and trade.

Your capital is at risk

HF Markets withdrawal and funding methods

It's essential to remember that the payment methods provided by HF Markets vary based on the HF Markets entity and the HF Markets client's country of residence. To view the HF Markets payment options available, you can log into your HF Markets member's area.

HF Markets offers various funding payment methods listed in your HF Markets dashboard if available in your region. To learn more about the HF Markets funding and withdrawal options available in your area, you can explore the HF Markets website.

HF Markets provides several payment methods for funding your HF Markets account. You may utilize any of these deposit options if they are available in your region. HF Markets ensures that users have multiple payment methods to choose from, making it more convenient for verified HF Markets account holders to add funds to their accounts. However, it's important to note that the availability of payment methods may vary depending on the HF Markets user's location. learn more about HF Markets funding and withdrawal methods.

HF Markets Payment Methods

Some HF Markets payment methods are local and are available only to specific regions. HF Markets account holders should check which payment methods are provided in your region.

• HF Markets accepts Bank Transfers
• HF Markets accepts Wire Transfer
• HF Markets accepts Debit Cards
• HF Markets accepts VISA
• HF Markets accepts MasterCard
• HF Markets accepts Neteller
• HF Markets accepts Skrill

How can I start trading with HF Markets?

To open a trading account with HF Markets, individuals can sign up on the HF Markets website. Upon completing the signup process, users will receive login details via email, which they can use to access their accounts.

The next step involves submitting identification documents for HF Markets account validation and making a deposit. Once completed, HF Markets users can download the trading platform of their choice.

It's important to note that HF Markets requires users to provide essential documentation to verify their identity during onboarding and routine KYC identity checks. These checks are a standard practice that helps HF Markets maintain a trustworthy financial environment for its 2,500,000 users. Detailed information on the HF Markets trading platforms is available on their website.

Your capital is at risk

Performing trades with HF Markets

When using HF Markets, the minimum trade size is typically varies units of the base currency of the instrument being traded. However, this amount may vary based on the specific account a user has opened. HF Markets have a max trade of varies. With the ECN and STP execution methods offered by the platform, traders using HF Markets can enjoy tighter spreads and greater transparency when it comes to the pricing of their trades.

Like other brokers, HF Markets margin requirements can differ depending on the traded instrument.

CFD Trading on HF Markets

We will show you an example of the basics of using HF Markets leverage.

CFD trading on HF Markets allows traders to speculate on the price movements of various financial instruments against the broker HF Markets, without actually owning real assets. With CFDs, HF Markets traders can profit from upward and downward price movements by going long (buying) or short (selling) on an asset.

HF Markets provides CFDs which are leveraged products. For this example, let's assume a ten times leverage. So, if you have a $10,000 position, you only need to tie up $1,000 or a tenth of the value in your account. With high-risk leverage, a small sum controls a much bigger financial position.

The effect of leverage on profits and losses magnifies them in both directions. In other words, HF Markets leverage profits and losses are magnified when trading. For instance, using CFDs, you use the HF Markets trading platform to buy/sell $10,000 worth of Apple Computer Inc. If the stock rises by 10% due to positive results, your position is now worth $11,000, representing a $1,000 or 10% increase in value. This CFD trade has a 100% increase in the funds initially committed.

On the other hand, if Apple Computer Inc falls by 10%, your position worth $10,000 is now worth only $9,000, representing a $1,000 decrease. Therefore, HF Markets leverage magnifies both profits and losses in trading.

Trading CFD trades on the HF Markets platform can provide more flexibility than traditional market trades, allowing access to CFD fractional shares, international markets, and short selling. They are commonly used for short to medium-term trades, such as intraday CFD trading, but are high-risk due to their separation from the financial markets.

Experienced HF Markets traders can trade high risk CFD trades to hedge items in their portfolio.

Always be aware that CFDs are complex instruments with a high risk of losing money rapidly due to leverage. Your capital is at risk

Limiting Your Risk When Trading with HF Markets Negative Balance Protection

Negative balance protection is important for traders using leverage on platforms like HF Markets. In an unfavourable market move, leverage can result in a loss that exceeds the trader's account balance, leaving them with a negative account balance. If a HF Markets trading position does not go in your favour, this is where negative balance protection comes in handy.

Brokers regulated by the Financial Conduct Authority (FCA) must offer negative balance protection as a standard feature. With negative balance protection, HF Markets trading losses are always limited to the current balance of funds in the trader's account.

Even if an HF Markets trader experiences a significant loss, they will never owe more money than what is available in their HF Markets account balance.

It's important for HF Markets traders to understand the potential risks of trading with leverage and to take advantage of features like negative balance protection to mitigate those risks. By doing so, traders can trade with peace of mind, knowing that HF Markets losses are limited to the funds available in your HF Markets account when negative balance protection is in place.

Education Resources at HF Markets

HF Markets offer educational resources which include Online Trading Courses, Educational Videos, Webinars, Seminars, Podcasts, How to Videos. Please bear in mind that these resources provided by HF Markets do not guarantee any results when trading. When we checked on the HF Markets website, these educational resources were not available in every language. Also some financial instruments mentioned in any HF Markets educational resources may not be available in your region.

To trade effectively with HF Markets, it's important to have a good understanding of the HF Markets trading tools and the markets. Make sure you make full use of all education tools. Including educational tools with HF Markets and externally.

HF Markets . It's essential to take the time to learn about the financial markets and understand how they move before diving into trading with HF Markets. Familiarizing yourself with the HF Markets trading platform is crucial to use it effectively.

While learning, you can also use global trading times to practice making live buy or sell trades using HF Markets. This hands-on experience can help you gain confidence and become more comfortable with trading.

Furthermore, learning how to mitigate and manage investment risk is crucial. Trading with HF Markets involves developing a strategy considering risk management techniques such as stop-loss orders, diversification, and position sizing. By effectively managing risk, you can increase your chances of success in the markets.

Learning about the financial markets, trading platforms like HF Markets, and risk management techniques can help you become a more confident and successful trader.

Take an analytical approach to trading with HF Markets. Explore the HF Markets platform and train yourself to think systematically and logically about the markets.

While it may be a new skill set for some, it is what the market requires for success. Developing your trading skills with HF Markets, before live trading.

Customer Support at HF Markets

As part of our HF Markets review, we review customer service options, response times and problem resolution effectiveness on the HF Markets trading platform. The HF Markets trading platform supports multiple languages, which includes English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian,Hindi, Hebrew, Arabic, Russian.

HF Markets Available Support Types

Based on our experience, we have given HF Markets a D grade for customer support. We encountered some slow response times or HF Markets queries that were left unanswered.

Compared to other brokers, HF Markets offers fewer customer support features. They do not provide live chat support, and their phone and email support can also be slow.

email support and supports a limited amount of Languages. Live chat support supports a limited amount of Languages. Phone support supports a limited amount of Languages.

Livechat Support at HF Markets

Our team tested the live chat support of HF Markets and found it to be satisfactory. While we received a response within 25 minutes on most occasions, there were instances where we did not receive a response at all.

In addition, we tested HF Markets support services in various countries and languages and found that HF Markets were able to effectively resolve our customer issues.

Email Support at HF Markets

We tested the email support of HF Markets by sending 25 emails simultaneously, and our experience was mixed. While the answer times were generally excellent, with the fastest response being 3 hours, the slowest response was 6 days. We also encountered some instances where we did not receive any HF Markets response.

The HF Markets team did resolve and answer our queries, but the email support from HF Markets was overall average compared to other brokers we have tested.

Phone Support at HF Markets

We contacted HF Markets via phone and received quick assistance within 10 minutes of our call.

The HF Markets phone support team proved to be helpful and able to resolve our queries and issues over the phone. We also tested the multilingual support provided by HF Markets and found that they could assist us in various languages.

While we found the HF Markets phone support satisfactory, there is room for improvement in response time.

See how HF Markets Support Compares Against Other Brokers

What you will need to open an account with HF Markets

As HF Markets is regulated by SV (St. Vincent & the Grenadines) (22747 IBC 2015), FCA (Financial Conduct Authority (United Kingdom)) (801701), DFSA (Dubai Financial Services Authority) (F004885), FSCA (Financial Sector Conduct Authority (South Africa)) (46632), FSA (Financial Services Authority (Seychelles)) (SD015), CMA (Capital Markets Authority (Kenya)) (155).

As a new client of HF Markets, you will be required to pass a few basic compliance checks to ensure that you fully understand the risks involved in trading and are permitted to trade with HF Markets in your region. During the HF Markets account opening process, you will be asked to provide HF Markets with certain documents, including a scanned copy of your passport, driving license or national ID, as well as a utility bill or bank statement from the past three months to verify your address.

When registering with HF Markets have the following documents available.

• HF Markets require a scanned colour copy of your passport, driver's license or national ID card.
• A recent utility bill or bank statement that confirms your residential address for HF Markets compliance. This must be dated within the last six months.
• If you plan to fund your HF Markets account using a credit or debit card, you will need to provide a scanned copy of the front and back of your card. You can mask any sensitive information like the CVV code on the HF Markets platform.

It's worth noting that the expiration date of the proof of address document may differ for different entities under HF Markets Brand. Additionally, you will need to answer some basic compliance questions to confirm your level of trading experience. This process usually takes around 5 minutes, and once you've passed compliance, you can start exploring HF Markets's platform.

However, remember that you won't be able to make trades on HF Markets until you have passed compliance, which may take several days, depending on your circumstances. It's essential to complete the HF Markets KYC compliance process as soon as possible to avoid any delays in accessing the HF Markets platform's features.

It is important to note that HF Markets may request additional documents or information to verify your identity or comply with regulations. The account opening process usually takes a few minutes to complete, and you can start exploring the HF Markets platform and features immediately. However, you must pass the verification process to start live trading with HF Markets, which can take up to a few business days.

To start the process of opening an account with HF Markets you can visit the HF Markets trading platform here.
Your capital is at risk
You should consider whether you can afford to take the high risk of losing your money.

CFDs are leveraged products and can result in significant losses, excess of your invested capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered investment advice. All information collected from https://www.hfm.com/ on November 18, 2024.

Watch this HF Markets Explainer Video

HF Markets review written by Andrew Blumer and Mark Hansen