Dukascopy Rated 3/5

Dukascopy Guide - Read our In Depth 2021 Dukascopy Review

This Dukascopy review was written by industry experts with over 20 years of financial experience in Social Trading, Binary Options.
The content in this Dukascopy review does not apply to US users.

Benefits of Trading with Dukascopy

Dukascopy Review 2021 Quick Summary
💰 Min Deposit 5000
👱‍♂️ Used By 10,000 Dukascopy users and traders
📆 Founded 1998
🌍 HQ Switzerland
👮‍♂️ Regulation Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA)
🚫 Excluded Countries Dukascopy is not available in the following countries : US

Open Dukascopy's Website

Losses can exceed deposits


learn more Learn more about eToro.
67% of retail investor accounts lose money when trading CFDs with this provider.

What is Dukascopy?

Dukascopy are a global online financial trading platform and multi asset broker founded in 1998

Over 23 years later Dukascopy has grown to offering retail investors Social trading, and Binary Options trading.

Dukascopy are a global broker. Dukascopy have a head office in Switzerland.

When trading in the financial markets it can be very time consuming to find a broker that meets your needs.

We will dive deep in this Dukascopy review and assess how well the Dukascopy platform functions in its role as an international multiple financial asset trading platform for traders in 2021.

Often you have to visit and read many broker websites all of which have different uses of language. The wording can be very confusing. Choosing an online broker like Dukascopy can be difficult. For a beginner, the first few hurdles can come in the form of what appears to be a complex mobile or online trading platform, hard to understand investment terminology and confusing fee structures. In our review of Dukascopy we breakdown the pros and cons. What Dukascopy are able to offer, what countries Dukascopy are available in. Who Dukascopy are regulated by and more.

Dukascopy Review Screenshot

Having a reliable and capable broker is crucial to your success in online trading. Make sure that your broker is not fake or unreliable to avoid losing your investment. Ensure that your needs fit the profile of your broker as well, in order for you to have a good working profitable relationship.

This is why we have taken the time to review only the best brokerage firms, their practices, their fee structure and all other important aspects. We want you to evaluate and analyse and trust your hard-earned cash with only the safest and best of brokers. We hope you find this Dukascopy review useful.

This review of the Dukascopy platform is very detailed. If you are interested in trading with Dukascopy in any capacity please take the time to read and research the whole Dukascopy review.

We have tried to explain the ins and outs of financial trading through the Dukascopy platform as plainly as possible so that you the trader are as informed as possible before you start to use the Dukascopy trading tools and depositing and withdrawing funds from Dukascopy.

Investing online can be just as risky as any other kind of offline investment. As with any investment, it is important to know and research the company you are dealing with. When trading financial assets with Dukascopy like Social trading, and Binary Options trading. you should have confidence in Dukascopy and know that the management of your financial investments on the Dukascopy platform are in good hands.

At the bottom of this Dukascopy review you can also learn about some pretty good alternatives to Dukascopy

With this Dukascopy review we hope to help you see if Dukascopy is a good fit for you.

It is a common myth that online trading is confusing. It is only difficult for people who have not done the research. In this article, you will learn important information regarding Dukascopy that will help you get off to a good start in the world of online trading.

Dukascopy Review Table of Contents

Dukascopy review
Dukascopy is a Multi-Assets Trading Platform with over 100+ Assets

Learn more about Dukascopy. Dukascopy is a multi asset platform with 100+ tradable Assets. Assets available on Dukascopy include Social Trading, Binary Options.

Dukascopy trades in multiple financial asset types. An asset in financial investment, is any security or asset, tangible or intangible, that has a financial value attached. This means that Social Trading, Binary Options are considered financial assets.

Features of Dukascopy

Dukascopy review
What you should know

Dukascopy offer two ways to trade: Social Trading, Binary Options.

With Dukascopy you will need a minimum deposit of $5000. You can sign up for a demo account to acquaint yourself with Dukascopy platform.

Dukascopy are able to accommodate various levels of traders whether you are experienced or a beginner.

Are Dukascopy safe?

When choosing a broker like Dukascopy the administrative body and regulatory status of the broker is very important. Brokers who conduct trades without supervision of a regulatory body do so at their own discretion. Any capital you invest is at risk.

Established in 1998, and in operation for 23 years Dukascopy have a head office in Switzerland.

Dukascopy is regulated. This means Dukascopy are supervised by and is checked for conduct by the Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA) regulatory bodies.

Regulated brokers will not manipulate market prices. When you send in a withdrawal request to Dukascopy, this will be honored. If Dukascopy violate any regulatory rules their regulated status could be stripped.

Losses can exceed deposits

Is my money safe with Dukascopy?

Any payments funded to Dukascopy accounts by traders are held in a segregated bank account.

For added security Dukascopy use tier-1 banks for this. Tier 1 is the official measure of a banks financial health and strength.

What are Tier 1 banks and why should Dukascopy use them?

A Tier 1 bank is considered the safest and most secure regarding client capital. Tier 1 is actually a term describing the financial strength of a bank. A Tier 1 bank has strong core capital reserves and financial regulators utilize tier one banks because they are able to withstand unexpected financial losses.

What does it mean to have your funds in Dukascopy deposited in a Tier 1 bank?

Having any money you deposit with Dukascopy means that your funds are safe in a bank that has enough capital to accommodate your withdrawal wishes even if Dukascopy goes out of business for some reason.

Therefore, we can safely conclude that Dukascopy is secure and safe.

That said, please note that you can lose funds when trading in financial assets. Accounts can lose money due to either not putting enough effort into researching the markets, lack of experience or not using the tools provided by the brokerage platform.

While trading in financial investments, losing money rapidly due to trading Social Trading, Binary Options is not uncommon. Only take the risk of trading when you understand that your invested capital is at risk any time due to market volatility. Dukascopy also clearly state on their platform that Losses can exceed deposits.

Now that we have answered some important questions regrding Dukascopy. let us look at the Dukascopy features in more detail.

Try creating two accounts when you are working with Dukascopy. One is the real account, with your real money and the other is your demo account. The demo account is your experimental account.

Open a demo account Visit Dukascopy

Losses can exceed deposits

Full disclosure: We may receive a commission if you sign up with a broker using one of our links.

How Dukascopy as a Company Compare Against Other Brokers

Broker Dukascopy eToro XTB IC Markets
Year Established 1998 2007 2002 2007
Head Office Switzerland Cyprus, UK Poland Australia
Regulation Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA) Financial Conduct Authority (FCA), Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID), Australian Securities and Investments Commission (ASIC) Financial Conduct Authority (FCA), FCA number FRN 522157, Cyprus Securities and Exchange Commission (CySEC), CySEC Licence Number: 169/12, Comisión Nacional del Mercado de Valores, Komisja Nadzoru Finansowego, Belize International Financial Services Commission (IFSC) under license number IFSC/60/413/TS/19, Polish Securities and Exchange Commission (KPWiG), Dubai Financial Services Authority (DFSA), Dubai International Financial Center (DIFC),Financial Sector Conduct Authority (FSCA), XTB AFRICA (PTY) LTD licensed to operate in South Africa Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC)
Used By 10,000+ Dukascopy users 20,000,000+ eToro users 250,000+ XTB users 180,000+ IC Markets users
Negative balance protection No Yes Yes Yes
Guaranteed Stop Loss No No No No
Learn More Visit Dukascopy Visit eToro Visit XTB Visit IC Markets
Risk Warning Losses can exceed deposits 67% of retail investor accounts lose money when trading CFDs with this provider. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Losses can exceed deposits

Dukascopy review
Dukascopy Pros and Cons

What we like about Dukascopy

  • Used by over 10,000 Dukascopy users and traders
  • Established in 1998
  • Regulated by Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA)
  • Min. deposit from $5000

What we don't like about Dukascopy

Dukascopy review
Dukascopy Regulation and Licensing in more detail

We have checked and Dukascopy is regulated and supervised by reputable organisations. You are able to check every Dukascopy supervisory and regulatory body given below. Regulation gives you some recourse for those who have issues with Dukascopy. Regulatory authorities protect the traders with things like reimbursement schemes that regain the client's investment in the event the broker becomes insolvent.

The brokerage firms have to comply with a variety of rules and criteria for license approval, this is determined by the recognized international authority with the intention to provide secure trading and stay licensed. The whole notion of regulation is to protect Dukascopy traders and provide a safe trading environment. Financial regulation and license approval is essential.

Dukascopy is regulated, governed and supervised by reputable financial regulatory bodies. Regulatory bodies monitor the behavior of the brokers and if things go wrong they will take necessary action. Before trading online with a broker such as Dukascopy you should be sure they're legitimate online agent.

Is Dukascopy Global?

Yes, Dukascopy is global as Dukascopy is available in over 194 countries.

Dukascopy is a global trading platform in the sense that it operates in 194 countries including nations in Europe, Asia, Oceania, and Africa. Major countries Dukascopy covers include the UK, Germany, Australia, South Africa, Thailand, and China. Dukascopy has a total of more than 10,000 users.

Dukascopy review
Dukascopy Fees Explained

  • Dukascopy doesn't charge withdrawal fees
  • Dukascopy does charge a fee for inactive accounts.
  • Dukascopy doesn't charge deposit fees.

Brokers offer state of the art online trading platforms, mobile trading apps, financial research tools and educational resources. For a brokerage to maintain these services and earn revenue as a company. Brokers may charge clients various trading fees that you need to be aware of as they may affect your bottom line.

How Dukascopy Fees Compare Against Other Brokers

Broker Dukascopy eToro XTB IC Markets
Min Deposit 5000 50 0 200
Withdrawal Fees No Yes varies No
Inactivity Fees Yes Yes Yes No
Deposit Fees No No No Varies
CFD Commission Fees Yes Yes Yes Yes

Dukascopy Minimum Deposit

Dukascopy require a minimum desposit of 5000 GBP/USD when opening an Dukascopy trading account.

A minimum deposit is the minimum amount of money required by Dukascopy to open a new online brokerage account with them.

Dont be scared off by brokers like Dukascopy charging a minimum deposit to open a trading account. Brokers that charge higher minimum deposits often offer additional premium services on there platforms that are not available for free on other platforms.

Brokers that offer lower minimum deposits are generally geared towards a more mainstream audience that do not require some of the more advanced features and research tools.

Brokers that do not charge minimum deposits do so usually to attract new customers. They have to make some way, so transaction commissions and other trading fees may be higher with a low minimum deposit account.

Brokers that require a larger minimum deposit amount usually offer a greater range of trading features on their platforms. These brokers often have more in depth technical analysis and research tools and better risk management features.

As more and more online trading platforms have entered the market, minimum deposit requirements to open a live trading account have gone down as an increasing number of brokers compete for new clients.

Depending on the type of trading account you opt for some brokers require a minimum deposit as high as 6500 GBP/USD. Some brokers can go as high as 10,000 GBP/USD.

Dukascopy Withdrawal Fees

Dukascopy doesn't charge withdrawal fees.

Each broker has their own specific withdrawal rules on how your funds can be withdrawn from your trading accounts.

This is because each brokerage firm will have different withdrawal methods and each payment provider may have differing transfer processing fees, processing times and a potential currency conversion fee. The Conversion fee is dependant on your base currency, your recieving currency, your payment provider.

Dukascopy for example allow you to withdraw your funds to Credit cards, Bank Transfer, Debit cards, .

Dukascopy Inactivity Fees

Dukascopy does charge a fee for inactive accounts.

An account inactivity fee is a fee charged to the registered brokerage client.

Brokers may have certain trading activity requirements that under the terms and conditions of the accounts, clients may have to fulfill.

If a clients trading account dues not have any buying and selling over a period of time as dictated by the broker an inactivity fee may be due.

Inactivity fees are not specific to online trading accounts. Many financial service companies may charge inactivity fees. Please check on the brokers website and make sure you are aware of and are happy with all the services and fees you may be charged.

If you are no longer using your trading account close it with the brokers customer support. And make sure you have a confirmation that any remaining fees are not due.

Depending on the type of account you have signed up for you can only be charged an inactivity fee under certain circumstances. As part of a brokers regulation they are required to clearly disclose any inactivity fees.

Some brokerage firms may charge inactivity fees as compensation for maintaining your account on their expensive trading platforms, in an attempt to claw back revenue for the lack of commission fees from your trading.

Dukascopy Desposit Fees

Dukascopy does not charge deposit fees. Although bank / 3rd party merchant fees may apply.

You must always review deposit fees as some brokers may charge a fee when you deposit funds from your payment method to your trading account. This is because the payment method which you use to fund your account may accrue a fee. The fee may be a fixed fee when you deposit a specific fiat currency to your account. For example fees are known to be high when depositing funds from a credit card. This is if your broker accepts funding your account via a credit card.

Dukascopy Commission Fees

Dukascopy does charge commission on CFD instruments.

A broker may charge a commission fee as a service charge for facilitating the buying and selling of financial assets through your trading account.

A brokerage may make most of their revenue from charging registered traders a commission fee on client transactions.

Commission fees can differ depending on the trading type, financial asset type and what level of trading account you have.

Broker commissions are charged if the brokerage fulfills an order, cancels an order or modifies and order on your behalf.

If a market order is not fulfilled by your brokerage usually no commission is charged.

Be aware that if your order is modified or canceled, your brokerage may charge a commission fee.

Dukascopy review
What can you trade with Dukascopy?

Be aware that Different entities under Dukascopy Brand offer different trading instruments due to regulatory restrictions. Trading instruments offered may differ based on the country of residence of the Client.

You can trade a wide variety of instruments with Dukascopy over 100 instruments infact.

If you are looking for Forex brokers to trade currency pairs on global Forex markets Dukascopy offer over 15 currency pairs.

Compare Dukascopy with eToro and XTB below.

Losses can exceed deposits

How Dukascopy Trading Options Compare Against Other Brokers

Broker Dukascopy eToro XTB IC Markets
Instruments Available 100 2000 4000 232
Platforms JForex, MT4 (via Bridge), ZuluTrade, WebTrader, Binary Trader, Tablet & Mobile apps Web Trader, Tablet & Mobile apps MT4, Mirror Trader, Web Trader, Tablet & Mobile apps MT4, MT5, Mirror Trader, ZuluTrade, Web Trader, cTrader, Mac
FX / Currencies        
Forex pairs offered 15 50 57 65
Major Forex pairs Yes Yes Yes Yes
Minor Forex pairs Yes Yes Yes
Exotic Forex pairs Yes Yes Yes
Cryptocurrencies (availability subject to regulation) No Yes Yes Yes
Commodity CFDs        
Commodities Offered 0 31 21 19
Metals Yes Yes Yes Yes
Energies Yes Yes Yes Yes
Agricultural Yes Yes Yes Yes
Indiced & Stock CFDs        
Stocks Offered 2042 1696 110
UK Shares Yes Yes Yes Yes
US Shares Yes Yes Yes Yes
German Shares Yes Yes Yes Yes
Japanese Shares Yes Yes Yes Yes
Risk Warning Visit Dukascopy
Losses can exceed deposits
Visit eToro
67% of retail investor accounts lose money when trading CFDs with this provider.
Visit XTB
74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Visit IC Markets
Losses can exceed deposits

Dukascopy review
Trading on Dukascopy web platforms and other applications

Dukascopy offer the popular MT4 forex trading platform. To see a list of the top MT4 brokers, see our comparison of MT4 brokers.

Dukascopy also offer mobile apps, for Android and iOS making it easier to keep an eye on and execute your trades while you’re on the move.

See Dukascopy's platforms

Is the Dukascopy Trading Platform Secure?

Dukascopy safeguards the personal information of its clients through SSL encryption in its PC and mobile platforms. Dukascopy also urges its clients through its web platform to always look for the SSL security sign (a lock sign) o the browser while operating Dukascopy.

Dukascopy Trading Platform Options

Once you have logged into your Dukascopy account you will see the below trading platform options available to you.

  • MetaTrader 4 (MT4)

Dukascopy does not offer the MetaTrader 5 (MT5) trading platform. If you are looking for a online platform that does support MT5 click here

Dukascopy does not offer the cTrader trading platform. You can find a broker that supports cTrader here

Lets explore each of these trading platforms in detail and what options Dukascopy gives you.

Dukascopy review
Dukascopy MetaTrader 4 (MT4)

Dukascopy MetaTrader 4

MetaTrader 4 also known as MT4 is the number one trading platform on the planet and has been in active use on financial markets since 2005. The MetaTrader 4 software delivers a feature-rich, user-friendly interface and an extremely customisable trading environment, designed to ful fill all of your trading needs and boost your trading performance. Charting functionality and advanced order management tools make certain you could monitor your positions quickly and economically.

Understand that the MetaTrader 4 (MT4) trading platform was developed primarily to trade Forex but you can also trade other types of financial instruments through CFDs and Spread Betting. You will not be able to trade Stocks, Indices, Commodities, ETFs, Futures on any MetaTrader 4 (MT4) platform unless they are CFD contracts or Spread bets. You will not own any underlying assets with CFDs or Spread bets as you are speculating on price movements with Dukascopy. You can learn more about the MT4 Platform here.

You can start using the MetaTrader 4 platform with Dukascopy in multiple formats including through an online web platform, Through a downloadable application for Windows PC's and Apple Macintosh computers. Dukascopy MetaTrader 4 is compatible with the latest macOS Mojave. Dukascopy allows traders to trade on mobile devices through Android and IOS devices like the iPhone.

Metatrader 4 Webtrader on Dukascopy

MetaTrader 4 is the most popular trading platform in the world as most and more traders begin to trade online Metatrader 4 is available as a web based application available through your web browser. MetaTrader 4 web software provides the same easy to use performance as the desktop version using advanced charting, a highly customisable trading environment, easy to access online trading tools and many different indicators. You can enjoy our Raw Pricing trading environment without a Dealing Desk from anywhere in the world.

Trade Dukascopy MetaTrader 4 on IOS Devices

You can download the Dukascopy app or also trade with Dukascopy through the MetaTrader 4 application on the Apple app store.

Download the Metaquotes MetaTrader 4 Program for free of charge from Apple's App Store. Dukascopy customers have instant access to this Financial markets, with the ability to completely manage a Portfolio on the go.

Trade Dukascopy MetaTrader 4 on Android Devices

Andorid mobile devices and tablets are used by millions of people globally. Dukascopy provides its clients access to the MetaTrader 4 platform on Android supported devices so that customers can monitor the financial marketplace and trade directly from their Android-based Smartphones and tablets. The Android Dukascopy MetaTrader 4 Android application enable traders to make the most of multiple advanced trading features which enables them to monitor and trade Forex quickly on the go, simply and securely.

Trade Dukascopy MetaTrader 4 Trading Central

Trading Centrals Alpha Generation Indicators is a Bundle of three Major indicators including:

  • Analyst Perspectives - A go-to resource for leadership and key levels.
  • Adaptive Candlesticks - Identifies chart patterns which illustrate important changes in demand and supply.
  • Adaptive Divergence Convergence (ADC) - Much like MACD however useful at shorter lengths and provides more timely signs.

Dukascopy MetaTrader 4 Advanced Trading Tools

The Dukascopy advanced trading tools for MetaTrader 4 are aimed at improving the total trading experience and providing traders with a competitive advantage. Dukascopy offers access to 20 exclusive tools which includes feature rich trade execution & management programs, sophisticated notification alarms, messaging facilities, innovative market data & more.

Trade Dukascopy MetaTrader 4 MultiTerminal

MetaTrader 4 MultiTerminal provides a intuitive easy to use dashboard where traders can administer and supervise several trading accounts. MultiTerminal will let you manage over 100 Accounts simultaneously allowing you to place market orders, pending orders, view live market prices and track all accounts and equity at real time. All Trading accounts must be in on the same MetaTrader server. MultiTerminal doesn't support Automated Trading scripts like Expert Advisors.

Dukascopy MetaTrader 4 AutoChartist

Dukascopy Autochartist provides the world's first Market Scanner available for MT4 using a non-trading Expert Advisor script. Scan markets for trading opportunities while viewing all symbols and time intervals from a single graph. Gone are the days of launching a lot of graphs on which you can't remember which currency you're taking a look at. Autochartist offers a simple user interface that can be customized to suite how you like to trade.

Dukascopy Trading benefits

  • Allows scalping
  • Allows hedging
  • Offers STP

Dukascopy Trading Accounts Offered

Below we give an overview on the account types that Dukascopy offer. Whatever you are looking to trade the varying Dukascopy account types will be able to provide you with what you need.

  • Demo account
  • Micro account
  • Mini account
  • Standard account
  • ECN account
  • STP account
  • Islamic account

Can I try Dukascopy before I buy?

Dukascopy offer a demo account so you can try before putting down funding payments. Open a practice account & learn to trade

Losses can exceed deposits

Dukascopy withdrawal and funding methods

Please note that the list of Dukascopy payment methods below depend on the Dukascopy Entity and the Clients Country of Residence.

All available Dukascopy payment methods available to you can be found in your Dukascopy members area checked on the Dukascopy website.

Dukascopy offer the below funding payment methods. You can use any of the below deposit options if available in your region. learn more about Dukascopy

Dukascopy Payment Methods

  • Dukascopy accepts Credit cards
  • Dukascopy accepts Bank Transfer
  • Dukascopy accepts Debit cards
Broker Dukascopy eToro XTB IC Markets
Bank transfer Yes Yes Yes Yes
Credit Cards Yes Yes Yes Yes
Paypal No Yes Yes Yes
Skrill No Yes Yes Yes
Payoneer No Yes Yes No
Neteller No Yes Yes Yes

*please note available Dukascopy and other broker payment methods depend on the clients country of residence.

How can I start trading with Dukascopy?

When opening a trading account with Dukascopy, you will need to sign up here. Once you have received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice. You can find detailed guidance on Dukascopy trading platforms here. You will need to provide some basic documentation to prove your identity as part of Dukascopy onboarding and normal KYC identity checks. These checks are standard practice and help Dukascopy provide a safe financial environment for their 10,000 users.

Losses can exceed deposits

Performing trades with Dukascopy

Dukascopy allow you to execute a minimum of trade of 0.01 Lot. This may vary depending on the account you open. The maximum trade requirements vary depending on the trader and the instrument. As Dukascopy offer ECN and STP execution, you can expect very tight spreads with more transparency over the price you‘re paying to execute your trades.

As with most brokers, margin requirements do vary depending on the instruments.

Limit Risk When Trading with Dukascopy Stop Loss, Dukascopy Stop Limit Orders

A stop-loss order is an order placed with a broker like Dukascopy to buy or sell once the stock reaches a certain price. A stop-loss is designed to limit a traders loss on a security position.

Most traders need to use stop losses to protect themselves from huge risk unless the trade is hedged against another trade or the trader is not using leverage. Circumstances differ depending on the trade and the markets.

Education resources at Dukascopy

To trade effectively with Dukascopy, it's important to get a have a good understanding of the Dukascopy trading tools and the markets. Make sure you make full use of all education tools. This includes eduction tools with Dukascopy and externally.

Dukascopy offer a good selection of educational resources. Take your time, learn how the financial markets move. Take the time to learn how your trading platform works. Make buy and sell trades, learn how to take advantage of global trading times and most importantly learn how to mitigate and manage investing risk.

Having an analytical approach may be a good way to approach trading with Dukascopy.

Take time to look around the Dukascopy platforms and train yourself to think more systematically and logically about the markets. It's a new skill-set for many, but it is what the market requires of you.

Customer Support at Dukascopy

As part of our Dukascopy review we review customer service options, response times and Dukascopy trading platform problem resolution effectiveness.Dukascopy support a wide range of languages including Chinese, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish.

Dukascopy have a triple AAA grade support and customer service rating because they offer a wide range of languages, live chat, email and phone support.

Dukascopy customer service support multiple languages from all over the world. Having a broker that can hire people from various locations in the world who can better communicate with you in your local language is a huge advantage well trying to deal with issues.

Your customer service experience with Dukascopy has to be a positive one for you to effectively trade the financial markets on the Dukascopy platform. Dukascopy should make sure all of your questions are answered and your Dukascopy platform issues solved. When a Dukascopy customer has any queries regarding Dukascopy the Dukascopy customer support team should take these issues seriously and offer a quick and effective solution. Dukascopy have a great client support team, which is why we have rated their customer service highly.

Livechat Support at Dukascopy

We tested the Dukascopy live chat and it works well. We sent messages to Dukascopy livechat through their app and website and recieved a response within 3 minutes. Its important you test the Dukascopy chat service yourself. a responsive chat service from Dukascopy gives a great support experience to Dukascopy chat service users. Its much better than waiting days for an email.

We tested communicating with Dukascopy support in multiple languages in multiple countries. The Dukascopy help center where able to quickly resolve our customer issues.

Email Support at Dukascopy

We sent several emails to Dukascopy and answer times overall were excellent. The fastest response from Dukascopy was less than 2 minutes and the slowest response was 3 hours. Support response times may vary for you with Dukascopy, but this was our experience sending 10 emails at varying times.

The team resolved and answered our queries. Overall very good email support from Dukascopy.

Phone Support at Dukascopy

We called Dukascopy and the call was answered very quickly. The call was answered in less than 1 minutes.

The Dukascopy phone support team were able to successfuly answer our questions and issues over the phone. We tested the multilingual Dukascopy team by calling in varying languages. Dukascopy made an effort to make sure our queries were answered.

Overall great phone support from Dukascopy.

See how Dukascopy Support Compares Against Other Brokers

Broker Dukascopy eToro XTB IC Markets
Support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
Languages Chinese, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish English, German, Spanish, French, Italian English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian, and Turkish English, Japanese, Chinese, Polish, Afrikans, Danish, Dutch, German and more
Learn More Visit Dukascopy Visit eToro Visit XTB Visit IC Markets
Risk Warning Losses can exceed deposits 67% of retail investor accounts lose money when trading CFDs with this provider. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Losses can exceed deposits

What you will need to open an account with Dukascopy

As Dukascopy is regulated by Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA), every new client must pass a few basic compliance checks to ensure that you understand the risks of trading and are allowed to trade. When you open an account, you'll likely be asked for the following, so it's good to have these handy:

Be aware that the expiration date of Proof of address document for different entities under Dukascopy Brand may be different.

  • A scanned colour copy of your passport, driving license or national ID
  • A utility bill or bank statement from the past three months showing your address

You'll also need to answer a few basic compliance questions to confirm how much trading experience you have, so it's best to put aside at least 3 minutes or so to complete the account opening process.

While you might be able to explore Dukascopy's platform straight away, it's important to note that you won't be able to make any trades until you pass compliance, which can take up to several days, depending on your situation.

To start the process of opening an account with Dukascopy you can visit the Dukascopy trading platform here.

CFDs are leveraged products and can result in the loss of your capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered as investment advice. All information collected from https://www.dukascopy.com/ on October 17, 2021.

Is Dukascopy A Good Broker?

We spent over 3 months examining Dukascopy in depth. Although we found some very useful aspects of the Dukascopy platform that would be useful to some traders. Overall our feeling is that you would be better served with an alternative Dukascopy broker.

  • Dukascopy have a good track record of offering Social Trading, Binary Options.
  • Dukascopy has a history of over 23 years.
  • Dukascopy has a reasonable sized customer support of at least 10.
  • Dukascopy are regulated by the Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA). This means Dukascopy fall under regulation from a jurisdiction that can hold a broker responsible for its misgivings; or at best play an arbitration role in case of bigger disputes.
  • Dukascopy have regulation from Tier 1 reputable regulators.
  • Dukascopy has the ability to get deposits and withdrawals processed within 2 to 3 days. This is important when withdrawing funds.
  • Dukascopy have an international presence in multiple countries. This includes local Dukascopy seminars and training.
  • Dukascopy are able to hire people from various locations in the world who can better communicate in your local language.

Dukascopy Risk Disclosure

Losses can exceed deposits

Trading Risk Disclaimer

Trading financial instruments including crpytocurrency and foreign currency markets come with a very high level of risk. In regards to leverage and margin based trading you will be exposed to a high risk of loss. Some financial instruments and derivatives that are off exchange may offer varying leverage and may have limited regulatory protection and high market volatility. It should never be presumed that any investment products, techniques, indicators or any other presented resources will result in profits. You should be aware that investing may result in financial loss.

Dukascopy not quite right?

If after reading this Dukascopy review, Dukascopy does not fulfill your needs check out these Dukascopy Alternatives.

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If you feel some of the above Dukascopy are not quiet what you are looking for or perhaps you would just like to see some alternatives. See our highly rated list of Dukascopy alternatives below.

Related Dukascopy Vs Comparisons

We have covered allot in this Dukascopy review, If you want to see how Dukascopy compares side by side with other brokers check out our Dukascopy Vs pages.

If you would like to see how Dukascopy stands up against other brokers you can read some of our Dukascopy comparisons below. We compare side by side some of our top rated Dukascopy versus comparisons. Read our indepth Dukascopy VS pages below.

Dukascopy review
DUKASCOPY Frequently Asked Questions

Read our detailed Dukascopy FAQ Section updated for 2021.

Can I try Dukascopy before I buy?

Dukascopy offer a demo account so you can try the Dukascopy platform with virtual trading before you put down a payment. Virtual trading with Dukascopy is zero risk. Learn more here

What funding methods do Dukascopy accept?

Please note that the list of payment methods below depend on the Dukascopy Entity and the Clients Country of Residence.

Dukascopy offer the following funding payment methods Credit cards, Bank Transfer, Debit cards, among other payment methods.
Learn more here

Losses can exceed deposits

Is Dukascopy safe?

Dukascopy are considered safe as they are regulated by and checked for conduct by the Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA). Any payments funded to Dukascopy accounts by traders are held in a segregated bank account. For added security Dukascopy use tier-1 banks for this. Tier 1 is the official measure of a banks financial health and strength.

Losses can exceed deposits

Is Dukascopy trading good?

Dukascopy is considered good and reputable to trade with Dukascopy. Dukascopy is used by over 10,000 active traders and Dukascopy users. Dukascopy offers Social trading, and Binary Options trading. Minimum deposit with Dukascopy is 5000.

Is Dukascopy trading Legit?

Dukascopy was founded in Switzerland in 1998. Dukascopy has been facilitating trade on the financial markets for over 23 years. Dukascopy offers clients Social trading, and Binary Options trading. All funds deposited to Dukascopy are held in segregated tier 1 bank accounts for security. Dukascopy is regulated by Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA) so can be considered legit.

Is Dukascopy a good broker?

Dukascopy is overseen by the top tier financial regulators Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA) so can be considered a good broker. Dukascopy allows Social trading, and Binary Options trading.

Is Dukascopy trustworthy broker?

Dukascopy can be considered trustworthy. All money funded to Dukascopy is placed into a segregated tier 1 bank account. this means your money in not held by Dukascopy directly by a tier 1 bank. The broker has no direct access to your funds so cannot misappropriate your money. Also Dukascopy is regulated by Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA).

What is the minimum deposit for Dukascopy?

The minimum deposit to trade with Dukascopy is 5000.

How long do Dukascopy withdrawals take?

Withdrawing money from Dukascopy processing time varies but averages 2-5 days.

Is Dukascopy regulated?

Dukascopy is regulated by the Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA). Regulatory bodies conduct regular reviews and audits as part of Dukascopy maintaining their regulatory status. You can learn more about these reviews on the regulator websites.

Is Dukascopy a market maker?

Dukascopy is a market maker. Stocks, currency and other commodities and instruments will be purchased by Dukascopy even if no buyer is lined up.

How can I start trading with Dukascopy?

When opening a trading account with Dukascopy, you will need to sign up here. Once you have received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice. You can find detailed guidance on Dukascopy trading platforms here.

Is my money safe with Dukascopy?

Dukascopy is regulated by the Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA). One of the most important criteria for traders when choosing a broker like Dukascopy is the regulatory body and regulatory status of the broker. Brokers who conduct business without regulation do so at their own discretion and pose a direct risk to the security of their clients money.

Regulated brokers will not manipulate market prices. When you send in a withdrawal request to Dukascopy, this will be honored. If they violate any regulatory rules their regulated status can be stripped.

Is Dukascopy a con?

Dukascopy is regulated and well established having been in business for over 23 years. Dukascopy is definitely not a con.

Can you make money with Dukascopy?

Although traders have had great success with Dukascopy. Trading on the financial markets with Dukascopy is not a get rich scheme. If you educate yourself, practise with a demo account and carefully plan your trading your chance of success will greatly increase. Never trade with money you cannot afford to lose. Losses can exceed deposits.

Does Dukascopy have fees?

Dukascopy doesn't charge withdrawal fees. Dukascopy does charge a fee for inactive accounts. Dukascopy doesn't charge deposit fees.

When was Dukascopy founded?

Dukascopy was founded in 1998.

How many people use Dukascopy?

Dukascopy is used by over 10,000 registered Dukascopy users.

What is Dukascopy Headquarters country?

Dukascopy has its head quarters office in Switzerland.

Does Dukascopy offer negative balance protection?

Dukascopy does not offer negative balance protection. With Negative balance protection means traders cannot lose more money than they have deposited.

Does Dukascopy offer guaranteed stop loss?

Dukascopy does not offer guaranteed stop loss. With guaranteed stop loss protection risk is managed. Traders are guarenteed to close your trade at your specified price. Stop Loss orders are guaranteed only during market hours and under normal trading conditions.

Does Dukascopy allow scalping?

Dukascopy offers scalping.

Does Dukascopy allow hedging?

Dukascopy offers hedging.

Does Dukascopy offer CFD trading?

Dukascopy does not offer CFD trading.

Does Dukascopy offer STP?

Dukascopy offers STP trading.

How many people use Dukascopy?

Dukascopy is used by over 10000 Dukascopy users and traders.

Is Dukascopy an ECN broker?

Dukascopy offers ECN trading.

Does Dukascopy offer a demo account?

Dukascopy offers a demo account.

Does Dukascopy offer an Islamic account?

Dukascopy offers a Islamic accounts.

What are the funding methods for Dukascopy?

Please note that funding methods and funding options available with Dukascopy can be found in the Dukascopy Members area and depend on the Dukascopy client’s country of residence. Please check your specific available payment methods on the Dukascopy website. Dukascopy accept the following funding methods : Credit cards, Bank Transfer, Debit cards, .

Dukascopy review written by Andrew Blumer and Mark Hansen

We hope you found our review of the Dukascopy brokerage firm useful.

This article was written by our financial editor Mark Hansen and Andrew Blumer.

Mark was previously of the Kiel Insitute and has worked with financial organisations across Europe, Australia, South East Asia, South Africa and the Middle East. Mark has over 15 years experience in financial analysis, forecasting, financial modeling idenifying new market opportunities in Stocks, CFD's, Forex and Commodities.

Andrew has a well-established career in fintech and came up with comparebrokers.co to make trading on financial markets more transparent and accessible.

Whether you want to trade Forex, Stocks, Commodities or Indices we will help you find the best online broker for you from 400+ brokers for clients based in the UK, Europe, Asia, South Africa and Australia.

Dukascopy review written by Mark Hansen of Comparebrokers.co