Dukascopy Review 2020

Dukascopy General Fees

• Dukascopy doesn't charge withdrawal fees
• Dukascopy does charge inactivity fees
• Dukascopy doesn't charge deposit fees

Broker	Dukascopy	eToro	XTB	Pepperstone
Min Deposit	5000	200	0	200
Withdrawl Fees	No	Yes	varies	No
Inactivity Fees	Yes	Yes	No	Yes
Deposit Fees	No	No	No	No
CFD Commission Fees	Yes	No	Yes	Yes

Dukascopy Commissions

• Dukascopy does charge commission on CFD instruments.

Trading on Dukascopy web platforms and other applications

Dukascopy offer the popular MT4 forex trading platform. To see a list of the top MT4 brokers, see our comparison of MT4 brokers.

Dukascopy also offer mobile apps for Android and iOS, making it easier to keep an eye on and execute your trades while you’re on the move.

Dukascopy Trading benefits :

• Allows scalping
• Allows hedging
• Offers STP

Dukascopy Trading Accounts Offered :

• Demo account
• Micro account
• Mini account
• Standard account
• ECN account
• STP account
• Islamic account

Can I try Dukascopy before I buy?

Dukascopy offer a demo account so you can try before putting down funding payments. Open a practice account & learn to trade

Dukascopy withdrawl and funding methods.

Dukascopy offer the below funding payment methods. learn more about Dukascopy

• Credit cards
• Bank Transfer

Broker	Dukascopy	eToro	XTB	Pepperstone
Bank transfer	Yes	Yes	Yes	Yes
Credit Cards	Yes	Yes	Yes	Yes
Paypal	No	Yes	Yes	Yes
Skrill	No	Yes	Yes	Yes
Payoneer		Yes	Yes	Yes
Neteller	No	Yes	Yes	Yes

How can I start trading with Dukascopy?

When opening a trading account with Dukascopy, you will need to sign up here. Once you have received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice. You can find detailed guidance on Dukascopy trading platforms here.

Performing trades with Dukascopy

Dukascopy allow you to execute a minimum of trade of 0.01 Lot. This may vary depending on the account you open. The maximum trade requirements vary depending on the trader and the instrument. As Dukascopy offer ECN and STP execution, you can expect very tight spreads with more transparency over the price you‘re paying to execute your trades.

As with most brokers, margin requirements do vary depending on the trader, accounts and instruments.

Limit Risk When Trading with Dukascopy Stop Loss, Dukascopy Stop Limit Orders

A stop-loss order is an order placed with a broker like Dukascopy to buy or sell once the stock reaches a certain price. A stop-loss is designed to limit a traders loss on a security position.

Most traders need to use stop losses to protect themselves from huge risk unless the trade is hedged against another trade or the trader is not using leverage. Circumstances differ depending on the trade and the markets.

Education resources at Dukascopy

To trade effectively with Dukascopy, it's important to get a have a good understanding of the Dukascopy trading tools and the markets.

Dukascopy offer a good selection of educational resources. Spend some time reading up on how the markets and trading works, making active trades, active trading times, and managing risk.

Having an analytical approach may be a good way to approach trading with Dukascopy.

Take time to look around the Dukascopy platforms and train yourself to think more systematically and logically about the markets. It's a new skill-set for many, but it is what the market requires of you.

Customer Support at Dukascopy

Dukascopy support a wide range of languages including Chinese, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Dukascopy have a triple AAA grade support rating because they offer a wide range of languages, live chat, email and phone support.

Dukascopy customer service support multiple languages from all over the world. Having a broker that can hire people from various locations in the world who can better communicate with you in your local language is a huge advantage well trying to deal with issues.

Livechat Support at Dukascopy

We tested the Dukascopy live chat and it works well. We sent messages to Dukascopy livechat through their app and website and recieved a response within 3 minutes.

We tested communicating with Dukascopy support in multiple languages in multiple countries. Dukascopy where able to quickly resolve our customer issues.

Email Support at Dukascopy

We sent several emails to Dukascopy and answer times overall were excellent. The fastest response from Dukascopy was less than 2 minutes and the slowest response was 3 hours. Support response times may vary for you with Dukascopy, but this was our experience sending 10 emails at varying times.

The team resolved and answered our queries. Overall very good email support from Dukascopy.

Phone Support at Dukascopy

We called Dukascopy and the call was answered very quickly. The call was answered in less than 1 minutes.

The Dukascopy phone support team were able to successfuly answer our questions and issues over the phone. We tested the multilingual Dukascopy team by calling in varying languages. Dukascopy made an effort to make sure our queries were answered.

Overall great phone support from Dukascopy.

See how Dukascopy Support Compares Against Other Brokers

Broker	Dukascopy	eToro	XTB	Pepperstone
Support	Live chat Phone support Email support	Live chat Phone support Email support	Live chat Phone support Email support	Live chat Phone support Email support
Languages	Chinese, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish	English, German, Spanish, French, and Italian	English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian, and Turkish	English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic
Learn More	Visit Dukascopy	Visit eToro	Visit XTB	Visit Pepperstone
Risk Warning	Losses can exceed deposits	62% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.	Your capital is at risk	CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 73.6% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money

What you will need to open an account with Dukascopy

As Dukascopy is regulated by Financial Industry Regulatory Authority (FINRA), Financial Services Authority (FSA), every new client must pass a few basic compliance checks to ensure that you understand the risks of trading and are allowed to trade. When you open an account, you'll likely be asked for the following, so it's good to have these handy:

• A scanned colour copy of your passport, driving license or national ID
• A utility bill or bank statement from the past three months showing your address

You'll also need to answer a few basic compliance questions to confirm how much trading experience you have, so it's best to put aside at least 10 minutes or so to complete the account opening process.

While you might be able to explore Dukascopy's platform straight away, it's important to note that you won't be able to make any trades until you pass compliance, which can take up to several days, depending on your situation.

To start the process of opening an account with Dukascopy you can visit their website here.

CFDs are leveraged products and can result in the loss of your capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered as investment advice. All information collected from https://www.dukascopy.com/ on 12th August 2018.

Dukascopy review written by Andrew Blumer and Mark Hansen