Dukascopy Review 2025

Dukascopy review
Dukascopy Awards

Dukascopy have won numerious industry awards over the 27 years they have been operating as a financial broker. We have listed the most notable awards and mentions for Dukascopy below.

• Best Online Bank Switzerland - Brands Review Magazine - 2024
• Leading Bank Broker Switzerland - World Business Outlook - 2024
• The Best Bank Broker - Traders Union Awards - 2023
• JForex4 - Most User-Friendly Trading Experience - Rimini IT Forum - 2023

Dukascopy review
Dukascopy Fees Explained

• Dukascopy doesn't charge withdrawal fees.
• Dukascopy does charge a fee for inactive accounts.
• Dukascopy doesn't charge deposit fees. A currency conversion fee may be applied as withdrawals and deposits from Dukascopy are conducted in USD. Any other currency will have to be converted to your local currency by your 3rd party payment provider.

Dukascopy Costs To Check

Modern brokers like Dukascopy provide advanced online trading platforms, mobile apps, financial analysis tools and educational resources. These services require significant investment, and in turn, Dukascopy may charge clients various fees for trading activities. Be mindful of these charges, impacting your overall Dukascopy trading profitability.

How Dukascopy Fees Compare Against Other Brokers

Dukascopy Minimum Deposit

Dukascopy requires a minimum deposit of 100 GBP/USD/EUR when opening an Dukascopy trading account.

A minimum deposit is the minimum amount of money required by Dukascopy to open a new online brokerage account with them.

Don't be scared off by brokers like Dukascopy charging a minimum deposit to open a trading account. Brokers charging higher minimum deposits may offer additional premium services on their platforms that are not free on other platforms.

In the trading world, brokers like Dukascopy, have different minimum deposit requirements based on the target audience they are trying to attract. Brokers with lower minimum deposit requirements typically cater to a more mainstream audience who don't require advanced research tools or features. On the other hand, brokers that require a larger minimum deposit often provide a greater range of trading features, more in-depth technical analysis, research tools, and better risk management features.

Some brokers may waive the minimum deposit requirement to attract new customers but may compensate for it by charging higher transaction commissions and trading fees. As the online trading market becomes more competitive, brokers have reduced their minimum deposit requirements to attract new clients.

However, it's important to note that depending on your trading account type, some brokers may require a higher minimum deposit of up to 10,000 GBP/USD. Therefore, it's essential to research and compares different brokers to determine which best suits your trading needs and budget.

Dukascopy Withdrawal Fees

Dukascopy doesn't charge withdrawal fees.

Dukascopy Withdrawal rules may vary across different brokers when it comes to transferring funds from your Dukascopy or other broker trading account. Each brokerage firm has its specific withdrawal methods. The payment provider associated with Dukascopy may have different transfer processing fees and processing times, affecting how long it takes to receive your funds.

In addition, currency conversion fees may apply if the Dukascopy withdrawal and receiving currencies differ, adding to the overall transaction costs. The currency conversion fee depends on your base currency, receiving currency, and the 3rd party payment provider that is separate from Dukascopy. Researching and comparing Dukascopy withdrawal policies and fees across different brokers is essential before choosing one, especially if you are withdrawing Dukascopy funds frequently or dealing with large sums of money. Awareness of these Dukascopy fees and policies can help you plan and budget accordingly and avoid any unpleasant surprises when transferring your Dukascopy funds.

For example, Dukascopy allows you to withdraw your funds to Wire Transfer, Credit Cards, Debit Cards, VISA, MasterCard, Skrill, Neteller, Account Funding in Crypto, Ether, Tether, Bank Guarantees.

Dukascopy Inactivity Fees

Dukascopy does charge a fee for inactive accounts.

When a trading account goes unused for a certain period, brokerage clients may be charged an account inactivity fee. To avoid such fees, clients may need to fulfill specific trading activity requirements outlined by Dukascopy terms and conditions. It's important to note that inactivity fees are not unique to online trading accounts, as many financial service companies may also charge them.

Make sure you're fully aware of all Dukascopy fees and services. It's recommended that you check the Dukascopy website before signing up. If you decide to close your Dukascopy account, it's important to do so with the Dukascopy broker customer support and obtain confirmation that no remaining Dukascopy fees are due.

Brokers like Dukascopy must disclose any inactivity fees as part of their regulations. The type of account and broker you sign up for, will determine whether or not you can be charged an inactivity fee under certain circumstances.

Certain brokers may levy inactivity fees to recoup the expenses associated with sustaining your account on their trading platforms when there is a shortage of commission fees earned from your trading activities.

Dukascopy Deposit Fees

Dukascopy does not charge deposit fees. Although bank / 3rd party merchant fees may apply.

Reviewing deposit fees before initiating a transaction is imperative, as certain brokers might impose a charge for depositing funds from your payment method to your trading account. The payment method employed for funding your account might also incur a fee.

Depositing funds into your trading account may incur a fee, which could vary depending on the fiat currency used. For instance, depositing funds from a credit card can attract high fees. Additionally, not all brokers accept credit card payments for account funding. It's crucial to review the funding options and associated fees the broker provides before depositing any funds.

Dukascopy Commission Fees

Dukascopy does charge commission on CFD instruments.

Brokerage firms like Dukascopy may charge commission fees as compensation for executing trades on behalf of traders on their trading platforms. Commission fees can vary depending on the type of financial asset being traded and the Dukascopy trading account level held by the trader.

Dukascopy may charge commission fees for fulfilling, modifying, or canceling an order on behalf of its clients. However, if a market order is not fulfilled, no commission fee is usually charged. Reviewing Dukascopy terms and conditions to understand the commission fees and any other charges that may apply is essential.

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Trading on Dukascopy web platforms and other applications

Dukascopy is one of the few brokers that offer both of the MetaTrader platforms; MT4 and MT5. To see how the two platforms compare, you can read our comparison of MT4 vs MT5 here.

Dukascopy also offer mobile apps for Android and iOS trading apps help you stay on top of your trades and execute them on the go.

See Dukascopy's platforms

Is the Dukascopy Trading Platform Secure?

You should take the security of your personal information seriously and check SSL encryption is enabled on the Dukascopy trading platform to protect you on PC and mobile Dukascopy platforms. To further enhance security, we encourage traders to always look for the lock sign on their browser when using Dukascopy web trading platforms.

Dukascopy Trading Platform Options

After logging into your Dukascopy account, you'll find a range of trading platform options available below.

• MetaTrader 4 (MT4)
• MetaTrader 5 (MT5)

Dukascopy does not support the cTrader trading platform. However, if you're looking for a broker that does offer cTrader, you can explore other options available through the provided link.

Let's explore each of these trading platforms in detail and what options Dukascopy gives you.

Dukascopy review
Dukascopy MetaTrader 4 (MT4)

Dukascopy MetaTrader 4 (MT4) In Detail

MetaTrader 4, commonly known as MT4, has been a well-known and widely used trading platform in the financial markets since its inception in 2005. MT4 on Dukascopy offers traders comprehensive features and tools to enhance their trading performance. The Dukascopy MT4 user-friendly interface and highly customizable trading environment allow traders to tailor the Dukascopy platform to their needs. One of the standout features of MT4 is its charting functionality, which allows Dukascopy traders to analyze price movements and make informed trading decisions. Additionally, advanced order management tools give Dukascopy traders greater control over their trades, allowing them to manage risk better and optimize their trading strategies on the MT4 Dukascopy trading platform.

MetaTrader 4 (MT4) was created mainly for Forex trading, but it can also facilitate the trading of other financial instruments via CFDs and Spread Betting. You cannot trade real assets like stocks, shares, commodities, indices and ETF's on the Dukascopy MetaTrader 4 (MT4) trading platform. MT4 is a platform available with Dukascopy, that facilitates trading financial instruments in the form of CFD contracts or Spread bets. The Dukascopy MT4 platform does not provide access to physical assets such as stocks, commodities, or ETFs for trading. Dukascopy allows trading CFDs and Spread bets, which do not involve owning underlying assets but speculating on price movements, using high risk leverage. To gain more information about the MT4 Platform, click here.

You can start using the MetaTrader 4 platform with Dukascopy in multiple formats including through an online web platform, Through a downloadable application for Windows PCs and Apple Macintosh computers. Dukascopy MetaTrader 4 is compatible with the latest macOS. Dukascopy allows traders to trade on mobile devices through Android and iOS devices like the iPhone.

Metatrader 4 Webtrader on Dukascopy

MetaTrader 4 (MT4) is a widely used trading platform in the world, offering a range of advanced tools and features. Recently, MT4 has been made available as a web-based application through a web browser, enabling traders to access the platform from anywhere.

The web version of MT4 provides the same user-friendly interface and customizable trading environment as the desktop version. With MT4 web, traders can access advanced charting tools, online trading indicators, and a Dealing Desk-free trading environment.

Additionally, traders can enjoy Raw Pricing without any intervention from brokers. Overall, MT4 web is a convenient and efficient way for traders to access the platform and manage their trades.

Trade Dukascopy MetaTrader 4 on iOS Devices

You can download the Dukascopy app or trade with Dukascopy through the MetaTrader 4 application on the Apple app store.

Download the Metaquotes MetaTrader 4 Program free of charge from Apple's App Store. Dukascopy customers have instant access to the financial market and can completely manage a Portfolio on the go.

Trade Dukascopy MetaTrader 4 on Android Devices

Millions of people worldwide use Android mobile devices and tablets, and Dukascopy offers its clients access to the MetaTrader 4 platform on these devices. With the Dukascopy MetaTrader 4 Android application, traders can monitor the financial markets and execute trades directly from their Android-based smartphones and tablets. This app provides access to a range of advanced trading features, allowing Dukascopy traders to stay on top of their trades and react quickly to changes in the market. With the Dukascopy MetaTrader 4 Android app, traders can securely manage their trades on the go, making it a convenient and efficient way to stay connected to the market.

Trade Dukascopy MetaTrader 4 Trading Central

Trading Centrals Alpha Generation Indicators available on Dukascopy are a powerful bundle of three major indicators designed to help traders make informed decisions. Dukascopy MT4 Trading Central indicators include:

• Analyst Perspectives - A valuable resource for traders seeking leadership insights and key levels.
• Adaptive Candlesticks - This indicator is capable of identifying chart patterns that highlight significant changes in demand and supply.
• Adaptive Divergence Convergence (ADC) - Similar to MACD, but with greater utility at shorter lengths, this indicator provides more timely signals.

Trading Centrals Alpha Generation Indicators can help Dukascopy traders better understand market trends and patterns, enabling them to make more informed trading decisions. These indicators can provide valuable insights into market movements, allowing Dukascopy traders to potentially stay one step ahead.

Dukascopy MetaTrader 4 Advanced Trading Tools

The Dukascopy MetaTrader 4 trading platform has advanced tools that enhance the overall trading experience and give Dukascopy traders detailed market tools. With feature-rich trade execution and management programs, sophisticated notification alarms, messaging facilities, innovative market data, and more, Dukascopy provides traders with everything they need to succeed. The Dukascopy MT4 platform also includes a range of technical analysis tools, with 30 indicators built in, 2000 plus free indicators, and the availability of paid indicators, allowing Dukascopy traders to analyze the market at any level of complexity.

Trade Dukascopy MetaTrader 4 MultiTerminal

MetaTrader 4 MultiTerminal offers traders an intuitive and user-friendly dashboard to manage and monitor multiple trading accounts. This powerful tool allows traders to oversee over 128 accounts simultaneously, enabling them to place market and pending orders, view real-time market prices, and track all accounts and equity in real-time.

It's important to note that MultiTerminal only supports trading accounts on the same MetaTrader server and doesn't allow automated trading scripts such as Expert Advisors.

This tool is ideal for traders who manage several accounts simultaneously and require a more efficient and effective way to track and execute trades. You can have up to 10 demo accounts on MetaTrader 4 MultiTerminal.

Dukascopy MetaTrader 4 & MetaTrader 5 AutoChartist

Autochartist on the Dukascopy platform is a powerful tool designed to help traders find trading opportunities quickly and easily.

Available for Dukascopy MetaTrader 4 and MetaTrader 5 Autochartist can scan the market using an expert advisor script.

With Autochartist, Dukascopy traders can scan multiple markets and timeframes from a single graph, making it easy to keep track of all their preferred symbols without launching multiple graphs. Using Autochartist can save Dukascopy users time and makes the trading process more efficient.

The Autochartist interface is user-friendly and can be customized to suit individual trading preferences. Dukascopy traders can navigate the platform and find the information they need to make informed trading decisions.

Dukascopy Autochartist is a valuable tool for traders who want to stay ahead of the curve and identify trading opportunities quickly and easily. With its powerful features and easy-to-use interface, Autochartist is an essential tool for Dukascopy traders of all experience levels.

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Dukascopy MetaTrader 5 (MT5)

Dukascopy MetaTrader 5 (MT5) In Detail

Dukascopy MetaTrader 5 (MT5) is a multi-asset trading platform with an extensive range of trading features and financial research tools. Besides the ability to trade Forex and CFDs, Dukascopy MT5 offers access to trade Futures, Stocks, Algorithmic Trading, ETFs, and Indices. MT5 was launched in 2010 and came with advanced charting tools, additional timeframes, and an updated version of MetaTrader 4.

MT5 on Dukascopy provides the convenience of using automated trading systems and copy trading, giving Dukascopy traders competitive research tools in the financial markets.

You can learn more about the MT5 Platform here. You can also learn more about the differences between MT5 and MT4 here.

Trade Dukascopy MetaTrader 5 WebTrader

Access your Dukascopy MetaTrader 5 accounts from any web browser. MT5 on Dukascopy features a massive range of tools like additional timeframes and the most up-to-date technical indicators to give you all the trading resources you need to trade on and analyze the financial markets.

Dukascopy review
Dukascopy MT5 Buying and Selling

Dukascopy MetaTrader 5 on iOS Devices

Dukascopy MetaTrader 5 Can Operate on newer iOS devices like the iPhone and iPad. MetaTrader 5 requires a mobile internet connection or a connection to Wi-Fi. You should upgrade the iOS MetaTrader 5 app regularly. New versions provide improved functionality and increased stability. Dukascopy MetaTrader 5 allows traders to look at market statistics of financial instruments traded in the market execution mode.

Dukascopy MetaTrader 5 on Android Devices

The Dukascopy MetaTrader 5 trading platform is available on Android smartphones or tablets powered by the Android 5.0 or higher operating system. Additionally, to connect to the Dukascopy trading server. Take the time to understand all of the Dukascopy Android MetaTrader 5 features. With Dukascopy MetaTrader 5 for Android, you can trade various financial instruments anytime, anywhere.

Dukascopy Metatrader Mobile Application Features

MetaQuotes, the developers of Metatrader, have listened to the feedback of their millions of users and have built what has become one of the most popular mobile trading platforms in the world. MetaTrader features include :

• Dukascopy Financial instrument quotes
• View in-depth price charts of financial instruments with Dukascopy MetaTrader
• Manage trades and open positions on Dukascopy MT4 & MT5
• View your Dukascopy trading history
• View market news
• MetaTrader internal messaging on Dukascopy
• View and research market statics of Dukascopy financial instruments
• Dukascopy Position opening and closing
• Lookup symbols in the Dukascopy MetaTrader quotes section
• Display of deals on Dukascopy graphs
• Dukascopy Timeframe selection for graphs and charts
• Additional vertical scaling of Dukascopy graphs
• Capability to transfer Dukascopy accounts to other devices using QR codes
• Information is available only if it's supplied by Dukascopy
• Access the OTP generator through FaceID or fingerprint with Dukascopy

Dukascopy MetaTrader 5 Advanced Trading Tools

Dukascopy MetaTrader 5 has many advanced trading tools for more advanced users. Understanding these tools can give you a competitive edge.

• Dukascopy MT5 Depth of market bids and asks
• Financial Price Data on Dukascopy
• Margin Calculation, Futures, Forex on Dukascopy
• Advanced Techincal Analysis on Dukascopy MT5
• One click trading on Dukascopy MT5
• Dukascopy Spreads
• Dukascopy Futures
• Dukascopy Trading Reports

Dukascopy Trading benefits

• Dukascopy Allows scalping
• Dukascopy Allows hedging
• Dukascopy Offers STP
• Dukascopy Low min deposit
• Dukascopy Offers Negative Balance Protection

Dukascopy Trading Accounts Offered

Below we give an overview of the account types that Dukascopy offer. Whatever you are looking to trade, the varying Dukascopy account types will be able to provide you with what you need.

• Dukascopy Demo account
• Micro account
• Dukascopy Mini account
• Dukascopy Standard account
• Dukascopy ECN account
• Dukascopy STP account
• Dukascopy Islamic account

Can I try Dukascopy?

Dukascopy provides a demo account that enables individuals to explore trading before investing their funds. By creating a Dukascopy practice account, users can gain experience and knowledge of how to trade effectively. Demo trading accounts like the Dukascopy demo account can help individuals to make informed decisions before investing their money.

Open a demo Dukascopy account to practice and trade.

Losses can exceed deposits

Dukascopy withdrawal and funding methods

It's essential to remember that the payment methods provided by Dukascopy vary based on the Dukascopy entity and the Dukascopy client's country of residence. To view the Dukascopy payment options available, you can log into your Dukascopy member's area.

Dukascopy offers various funding payment methods listed in your Dukascopy dashboard if available in your region. To learn more about the Dukascopy funding and withdrawal options available in your area, you can explore the Dukascopy website.

Dukascopy provides several payment methods for funding your Dukascopy account. You may utilize any of these deposit options if they are available in your region. Dukascopy ensures that users have multiple payment methods to choose from, making it more convenient for verified Dukascopy account holders to add funds to their accounts. However, it's important to note that the availability of payment methods may vary depending on the Dukascopy user's location. learn more about Dukascopy funding and withdrawal methods.

Dukascopy Payment Methods

Some Dukascopy payment methods are local and are available only to specific regions. Dukascopy account holders should check which payment methods are provided in your region.

• Dukascopy accepts Wire Transfer
• Dukascopy accepts Credit Cards
• Dukascopy accepts Debit Cards
• Dukascopy accepts VISA
• Dukascopy accepts MasterCard
• Dukascopy accepts Skrill
• Dukascopy accepts Neteller
• Dukascopy accepts Account Funding in Crypto
• Dukascopy accepts Ether
• Dukascopy accepts Tether
• Dukascopy accepts Bank Guarantees

How can I start trading with Dukascopy?

To open a trading account with Dukascopy, individuals can sign up on the Dukascopy website. Upon completing the signup process, users will receive login details via email, which they can use to access their accounts.

The next step involves submitting identification documents for Dukascopy account validation and making a deposit. Once completed, Dukascopy users can download the trading platform of their choice.

It's important to note that Dukascopy requires users to provide essential documentation to verify their identity during onboarding and routine KYC identity checks. These checks are a standard practice that helps Dukascopy maintain a trustworthy financial environment for its 100,000 users. Detailed information on the Dukascopy trading platforms is available on their website.

Losses can exceed deposits

Performing trades with Dukascopy

When using Dukascopy, the minimum trade size is typically 0.01 Lot units of the base currency of the instrument being traded. However, this amount may vary based on the specific account a user has opened. The maximum trade requirements on eToro can vary depending on the specific trader and instrument being traded. With the ECN and STP execution methods offered by the platform, traders using Dukascopy can enjoy tighter spreads and greater transparency when it comes to the pricing of their trades.

Like other brokers, Dukascopy margin requirements can differ depending on the traded instrument.

Dukascopy offers traders several risk management tools and features, such as Technical analysis, Fundamental analysis, Diversification of portfolio, Negative Balance Protection, Stop losses (with trailing stop loss orders), Position sizing techniques, Price alerts, Position sizing techniques, Limit orders, Hedging strategies, amonst others. You can learn more about Dukascopy, and see all of the Dukascopy account features on the official Dukascopy website.

Limiting Your Risk When Trading with Dukascopy Negative Balance Protection

Negative balance protection is important for traders using leverage on platforms like Dukascopy. In an unfavourable market move, leverage can result in a loss that exceeds the trader's account balance, leaving them with a negative account balance. If a Dukascopy trading position does not go in your favour, this is where negative balance protection comes in handy.

Brokers regulated by the Financial Conduct Authority (FCA) must offer negative balance protection as a standard feature. With negative balance protection, Dukascopy trading losses are always limited to the current balance of funds in the trader's account.

Even if an Dukascopy trader experiences a significant loss, they will never owe more money than what is available in their Dukascopy account balance.

It's important for Dukascopy traders to understand the potential risks of trading with leverage and to take advantage of features like negative balance protection to mitigate those risks. By doing so, traders can trade with peace of mind, knowing that Dukascopy losses are limited to the funds available in your Dukascopy account when negative balance protection is in place.

Limit Risk When Trading with Dukascopy Stop Loss, Dukascopy Stop Limit Orders

Stop-loss orders are a popular risk management tool traders use on platforms such as Dukascopy . By setting a specific price point for buying or selling a security, traders can limit their potential losses on a position.

Stop-loss orders are especially important for Dukascopy traders not hedging their positions or using leverage, as they can be more vulnerable to significant losses. However, the circumstances in which an Dukascopy trader should use a stop-loss order can vary depending on the specific trade and market conditions.

Overall, stop-loss orders can provide Dukascopy traders with an effective way to manage risk and protect their investments in volatile markets. Stop Loss and Take Profit are not guaranteed with Dukascopy, you must actively monitor your live trading portfolio and financial exposure on Dukascopy.

Education Resources at Dukascopy

Dukascopy offer educational resources which include Articles, Seminars, Webinars, Technical Analysis. Please bear in mind that these resources provided by Dukascopy do not guarantee any results when trading. When we checked on the Dukascopy website, these educational resources were not available in every language. Also some financial instruments mentioned in any Dukascopy educational resources may not be available in your region.

To trade effectively with Dukascopy, it's important to have a good understanding of the Dukascopy trading tools and the markets. Make sure you make full use of all education tools. Including educational tools with Dukascopy and externally.

Dukascopy . It's essential to take the time to learn about the financial markets and understand how they move before diving into trading with Dukascopy. Familiarizing yourself with the Dukascopy trading platform is crucial to use it effectively.

While learning, you can also use global trading times to practice making live buy or sell trades using Dukascopy. This hands-on experience can help you gain confidence and become more comfortable with trading.

Furthermore, learning how to mitigate and manage investment risk is crucial. Trading with Dukascopy involves developing a strategy considering risk management techniques such as stop-loss orders, diversification, and position sizing. By effectively managing risk, you can increase your chances of success in the markets.

Learning about the financial markets, trading platforms like Dukascopy, and risk management techniques can help you become a more confident and successful trader.

Take an analytical approach to trading with Dukascopy. Explore the Dukascopy platform and train yourself to think systematically and logically about the markets.

While it may be a new skill set for some, it is what the market requires for success. Developing your trading skills with Dukascopy, before live trading.

Customer Support at Dukascopy

As part of our Dukascopy review, we review customer service options, response times and problem resolution effectiveness on the Dukascopy trading platform. The Dukascopy trading platform supports multiple languages, which includes Chinese, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish.

Dukascopy Available Support Types

Dukascopy has a triple AAA grade support and customer service rating because they offer various range of languages, live chat, and email support.

Dukascopy customer service supports multiple languages from all over the world. Having a broker that can hire people from various locations worldwide who can better communicate with you in your local language is a huge advantage when dealing with issues.

Your customer service experience with Dukascopy has to be positive for you to effectively trade the financial markets on the Dukascopy platform. Dukascopy should answer all of your questions and your Dukascopy platform issues are solved. When an Dukascopy customer has any queries regarding Dukascopy, the Dukascopy customer support team should take these issues seriously and offer a quick and effective solution. Dukascopy has a great client support team, so we have rated their customer service highly.

Livechat Support at Dukascopy

We experienced fast and responsive support from Dukascopy

At Dukascopy, customer support is a top priority. We put their live chat to the test, reaching out through both their app and website. We were pleasantly surprised to receive a response within three minutes. Don't take our word for it. Test the chat service yourself. A responsive chat service from Dukascopy should be a positive support experience for all Dukascopy users, saving you from waiting days for an email response.

We also tested communicating with Dukascopy support in various languages and countries. The Dukascopy help centre quickly resolved our customer issues.

Email Support at Dukascopy

As part of our review process, we wanted to test the email support offered by Dukascopy. We sent 25 emails at different times and were impressed with the response times. We received the fastest response in less than 2 minutes, and the slowest response was 3 hours. While your experience may vary, our testing shows Dukascopy has excellent email support overall.

The support team quickly and efficiently resolved all of our queries. Overall, we were very satisfied with the email support provided by Dukascopy. If you're looking for a broker with reliable email support, Dukascopy is worth considering.

Phone Support at Dukascopy

Our experience with Dukascopy phone support was positive. When we called, the team answered our call promptly, in less than a minute.

During the call, we tested the multilingual Dukascopy team by speaking in different languages, and they made an effort to answer our queries in each language.

The phone support team successfully resolved our questions and issues over the phone. Overall, we found the phone support from Dukascopy good.

See how Dukascopy Support Compares Against Other Brokers

What you will need to open an account with Dukascopy

As Dukascopy is regulated by FSC (Belize Financial Services Commission) (000261309), FINMA (Swiss Financial Market Supervisory Authority) (12678), FCMC (Financial and Capital Market Commission of Latvia) (40203107547), JFSA (Japanese Financial Services Agency) (2403).

As a new client of Dukascopy, you will be required to pass a few basic compliance checks to ensure that you fully understand the risks involved in trading and are permitted to trade with Dukascopy in your region. During the Dukascopy account opening process, you will be asked to provide Dukascopy with certain documents, including a scanned copy of your passport, driving license or national ID, as well as a utility bill or bank statement from the past three months to verify your address.

When registering with Dukascopy have the following documents available.

• Dukascopy require a scanned colour copy of your passport, driver's license or national ID card.
• A recent utility bill or bank statement that confirms your residential address for Dukascopy compliance. This must be dated within the last six months.
• If you plan to fund your Dukascopy account using a credit or debit card, you will need to provide a scanned copy of the front and back of your card. You can mask any sensitive information like the CVV code on the Dukascopy platform.

It's worth noting that the expiration date of the proof of address document may differ for different entities under Dukascopy Brand. Additionally, you will need to answer some basic compliance questions to confirm your level of trading experience. This process usually takes around 5 minutes, and once you've passed compliance, you can start exploring Dukascopy's platform.

However, remember that you won't be able to make trades on Dukascopy until you have passed compliance, which may take several days, depending on your circumstances. It's essential to complete the Dukascopy KYC compliance process as soon as possible to avoid any delays in accessing the Dukascopy platform's features.

It is important to note that Dukascopy may request additional documents or information to verify your identity or comply with regulations. The account opening process usually takes a few minutes to complete, and you can start exploring the Dukascopy platform and features immediately. However, you must pass the verification process to start live trading with Dukascopy, which can take up to a few business days.

To start the process of opening an account with Dukascopy you can visit the Dukascopy trading platform here.
Losses can exceed deposits
You should consider whether you can afford to take the high risk of losing your money.

CFDs are leveraged products and can result in significant losses, excess of your invested capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered investment advice. All information collected from https://www.dukascopy.com/ on July 01, 2025.

Watch this Dukascopy Explainer Video

Dukascopy review written by Andrew Blumer and Mark Hansen