Financial Ombudsman for 2024
We found 11 online brokers that are appropriate for Trading UK Regulated Investment Platforms.
Financial Ombudsman Guide
Analysis by Andrew Blumer, Updated Last updated - April 23, 2024
Financial Ombudsman: Know Your Rights
What Is The Financial Ombudsman And What Is It Meant For?
The Financial Ombudsman, otherwise referred to as FOS, takes care of complaints pertaining to mortgages, most bank accounts, investment products, pension products, insurance policies, PPI (payment protection insurance) claims, HP (hire purchase) agreements, credit cards as well as store cards, and financial advice.
The Financial Ombudsman was initially established in order to offer a quick and cost-effective way to resolve disputes taking place between financial organizations and their clients without them having to go to court.
Clients ideally have to have attained a final response in their ongoing dispute with a bank, insurance firm, or any other financial institution and still be dissatisfied with the results before they can go on to take their complaint to the financial ombudsman.
This means that clients will have to go through the internal complaints approach of the bank, insurance firm, or any other financial institution they wish to file a complaint against.
If the financial institution still has not yet resolved the client’s complaint within the established eight weeks timespan, have turned down the client’s complaint, or have not satisfied the client with their proposed solution, the client is, therefore, allowed to take their complaint to the FOS.
The Financial Ombudsman Service is always free-of-cost for customers to use, and the details regarding the ombudsman are usually listed in the financial provider’s final letter to the client.
In some instances, the client may be directed to a different type of ombudsman service, like the Pensions Ombudsman. A Pensions Ombudsman takes care of problems around the administration or complaints. However, the Financial Ombudsman will be able to guide the client in the right direction for their complaint to finally be resolved.
The Types Of Complaints The Financial Ombudsman Service Handles
To put it briefly, the usual complaints associated with the Financial Ombudsman Service include:
- Being rejected on unfair grounds for an insurance payment.
- Being endorsed and sold a financial product without the institution disclosing the risks associated with said product.
- Incorrect charges being levied on financial products or services.
Customers can report complaints to the Financial Ombudsman Service if they have fallen victim to credit card or debit card fraud and their personal bank resists reimbursing them the money taken from their accounts.
Effective from the 1st of April 2019, the Financial Ombudsman Service raised their compensation limit from £150K to £350K for complaints related to actions taken by financial during or after said date. This means that if a firm had done something wrong on the 1st of April 2019 or after it, the client could be bestowed compensation as much as £350K. Any complaints made and resolved before said date still had a compensation limit of £160K.
The Type Of Products Or Services Clients Can Complain About
The range of products or services that can be complained about is wide. The service does not just handle regulated financial activity, but it also regulated how companies run to ensure clients are being given fair treatment. In worst case scenarios, the ombudsman may only tell the clients it cannot adjudicate.
The typical areas the Financial Ombudsman Service deals with are:
Credit And Debit Cards
The main issue related to this is unfair deduction from credit card. The ombudsman, however, also deals with any immoral behaviour, e.g., the financial institution increasing the interest rates without informing customers, not compensating for Section 75 claims, and transactions that are disputed.
Bank Accounts
The main issue handled used to be complaints related to bank charges. That is the thing of the past since banks have ceased applying charges. The current problems, however, include ones related to packaged accounts.
Irresponsible Lending And Debt Collection
The Ombudsman Service looks at complaints related to debt collection companies and the lending policies of clients who hold consumer credit licenses, payday lenders included.
For instance, if a lender is harassing a client or not treating them the way it is written in the “FCA Consumer Credit Handbook”, consumers can feel free to complain. The ombudsman, in this case, will check if the client has attempted coming into an arrangement with their lender. It will also examine the situation if the client believes they have been treated unfairly.
Investments
The ombudsman does not handle complaints that are only on the basis of how an investment has been performed. It can, however, help in areas related to life policies, with-profits, saving endowments, stockbrokers, and more. The ombudsman also takes care of where clients are led to believe they are receiving low-risk products, when in actuality, they are risky deals.
PPI (Payment Protection Insurance) And Other Types
At one point in time, a large category of complaints used to be associated with the selling of PPI. Home, car, pet, and travel policies as well as income protection, serious illness, and medical insurance were also remitted by the ombudsman. Complaints can be related to delayed, rejected, and unpaid claims as well as nondisclosure of important information, etc.
When a financial institution sells a client an insurance product, it has been the insurer’s responsibility since April 2013 to enquire the client what they must know in order to determine if the policy is suitable for them or not. Before April 2013, clients had to volunteer that information on their own.
With that being said, if an insurance company rejects their client’s complaint without asking them important questions to determine their right to that complaint, the client can take that complaint to the ombudsman for them to handle.
Loans And Mortgages
This department is responsible for a wide range of problems. It does not just cover issues with lenders, but stockbrokers as well. This comprises the approach lenders take to take care of mortgage arrears issues. Aside from that, it is checked whether the loan or mortgage was affordable in the first place when it was taken out.
Grants And Pensions
The complaints in this department can be about the sustainability of a pension plan or otherwise, administrative issues, e.g., delays. However, if an individual faces administrative issues such as ones involving trustees or employers, they must refer to the Pensions Advisory Service instead.
Payday Related Loans
If an individual receives a payday loan they cannot afford to pay back – mostly due to the lender not checking their finances thoroughly or kept forcing the loan on them – they (the employees) might just be able to get back 100s or even 1000s with the help of the ombudsman.
Savings
The ombudsman can take a look at International Standards on Auditing, or ISA applications, ones that have not been processed the right way or in a timely fashion, whatever transpires regarding “rollover” savings when their expire, as well as other administrative issues.
How To File A Complaint To The Financial Ombudsman Service
Anyone having any unresolved disputes with financial institutions can refer to the Financial Services Ombudsman for help. Following are the steps on how it can be done:
Complain Directly To The Institution
Going directly to the ombudsman is not a viable solution because it will always need proof f whether the applicant tried to settle their dispute with the company or not.
In most cases, companies reject complaints because it is more cost-effective for them to do so. The fact that they initially reject a complaint does not mean a client is wrong. It is best for a client to attempt to resolve the dispute elaborating their problem to the company and how they prefer it to be resolved. If the firm happens to have an intermetal complaints procedure, the client should try to cooperate and follow it.
The client should then wait eight weeks for the firm to try to resolve their issue.
Receive An Ultimate Response
If the firm refuses to help with the issue, the client should request a final response as proof that they have done all they could to have their complaint resolved.
If the firm fails to respond to this letter for a long time (two weeks, for example), the client can take their problem to the Financial Ombudsman Service.
The client must redirect their complaint to the Financial Ombudsman Service within 6 months of receiving the final response letter, otherwise the ombudsman may not be able to entertain their complaint.
Contact The Financial Ombudsman Service
In order to file a complaint, the client can call 0800 023 4567, or visit the Financial Services Ombudsman site to learn more on how to register a complaint via a complaint form. If English is not the client’s first language, the Ombudsman can either guide them through the process thoroughly or find an interpreter for them.
The client can either fill out the complaint form available on the website online or get a copy printed out and send it back to elaborate on their case. They can attach evidence (if any) such as statements that include charges or their communication with the form. After that, the ombudsman handles the rest. It may contact the client for more information or if it has any plausible solutions.
The client will not be getting an instant solution from the ombudsman. Elaborate disputes can take from 3 to 9 months to be resolved and PPI complaints tend to take longer. While there is no guarantee the applicant will win the case, ten-thousands of individuals do every year. It means that the companies must take their customers seriously.
Vulnerable clients usually get prioritized in such cases. Although the ombudsman can take plenty of months to take care of some disputes, it does consider vulnerable clients a priority.
Clients that have health issues, have had unexpected life events happened to them, or have caretaking responsibilities are considered by the ombudsman to be vulnerable.
If a client believes their complaint is urgent considering they have vulnerability, they can let the ombudsman know when they escalate their complaints to it, as this may speed up the overall process.
Wait For The Financial Ombudsman Services Final Decision
The Financial Ombudsman Service will then evaluate the evidence provided via both sides. The ombudsman may get in touch with the client to get more information but there are no hearings like the ones that happen with court cases.
Once the Financial Ombudsman Service has come to a decision it will get in touch with the client as well as the firm involved in the dispute with details on the proposed conclusion.
If the client finds the conclusion suitable (they agree with the client’s complaint), the final letter will have details of what the firm involved in the dispute has to do to put things in order.
What Happens When The Client Is Not Satisfied With The Ombudsman’s Decision
The Financial Ombudsman Service’s final decision is normally suggested by an allotted case worker. If the client does not agree with the result, they can request a official decision to be made by one of the official ombudsmen available at the service. This second solution often takes numerous months as it includes a detail investigation into the client’s case.
Following that, the financial institution has to accept the ombudsman’s decision, the client can still take the firm to court.
The client must carefully consider this because while the ombudsman can reach a decision out of pure fairness, the court will reach a decision on the basis of legal wrongdoing. Clients can claim up to £10K referring to the ombudsman’s Small Claims Court guide.
If the client is of the opinion that the ombudsman has not handled their case properly (unnecessary delays and whatnot), the client can freely file a complaint about the service provided to them. If the issue is still not resolved, the client can refer to the independent evaluator. This can only be regarding the service the client was provided, not the ombudsman’s decision offered.
We have conducted extensive research and analysis on over multiple data points on Financial Ombudsman to present you with a comprehensive guide that can help you find the most suitable Financial Ombudsman. Below we shortlist what we think are the best UK Regulated Investment Platforms after careful consideration and evaluation. We hope this list will assist you in making an informed decision when researching Financial Ombudsman.
Reputable Financial Ombudsman Checklist
Selecting a reliable and reputable online UK Regulated Investment Platforms trading brokerage involves assessing their track record, regulatory status, customer support, processing times, international presence, and language capabilities. Considering these factors, you can make an informed decision and trade UK Regulated Investment Platforms more confidently.
Selecting the right online UK Regulated Investment Platforms trading brokerage requires careful consideration of several critical factors. Here are some essential points to keep in mind:
- Ensure your chosen UK Regulated Investment Platforms broker has a solid track record of at least two years in the industry.
- Verify that the UK Regulated Investment Platforms broker has a customer support team of at least 15 members responsive to queries and concerns.
- Check if the UK Regulated Investment Platforms broker operates under the regulatory framework of a jurisdiction that can hold it accountable for any misconduct or resolve disputes fairly and impartially.
- Ensure that the UK Regulated Investment Platforms broker can process deposits and withdrawals within two to three days, which is crucial when you need to access your funds quickly.
- Look for UK Regulated Investment Platforms brokers with an international presence in multiple countries, offering its clients local seminars and training programs.
- Ensure the UK Regulated Investment Platforms broker can hire staff from diverse locations worldwide who can communicate fluently in your local language.
Our team have listed brokers that match your criteria for you below. All brokerage data has been summarised into a comparison table. Scroll down.
Compare Key Features of UK Regulated Investment Platforms in Our Brokerage Comparison Table
When choosing a broker for UK Regulated Investment Platforms trading, it's essential to compare the different options available to you. Our UK Regulated Investment Platforms brokerage comparison table below allows you to compare several important features side by side, making it easier to make an informed choice.
- Minimum deposit requirement for opening an account with each UK Regulated Investment Platforms broker.
- The funding methods available for UK Regulated Investment Platforms with each broker.
- The types of instruments you can trade with each UK Regulated Investment Platforms broker, such as forex, stocks, commodities, and indices.
- The trading platforms each UK Regulated Investment Platforms broker provides, including their features, ease of use, and compatibility with your devices.
- The spread type (if applicable) for each UK Regulated Investment Platforms broker affects the cost of trading.
- The level of customer support each UK Regulated Investment Platforms broker offers, including their availability, responsiveness, and quality of service.
- Whether each UK Regulated Investment Platforms broker offers Micro, Standard, VIP, or Islamic accounts to suit your trading style and preferences.
By comparing these essential features, you can choose a UK Regulated Investment Platforms broker that best suits your needs and preferences for UK Regulated Investment Platforms. Our UK Regulated Investment Platforms broker comparison table simplifies the process, allowing you to make a more informed decision.
Top 15 UK Regulated Investment Platforms of 2024 compared
Here are the top UK Regulated Investment Platforms.
Compare UK Regulated Investment Platforms brokers for min deposits, funding, used by, benefits, account types, platforms, and support levels. When searching for a UK Regulated Investment Platforms broker, it's crucial to compare several factors to choose the right one for your UK Regulated Investment Platforms needs. Our comparison tool allows you to compare the essential features side by side.
All brokers below are UK Regulated Investment Platforms. Learn more about what they offer below.
You can scroll left and right on the comparison table below to see more UK Regulated Investment Platforms that accept UK Regulated Investment Platforms clients.
| Broker |
IC Markets
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Roboforex
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eToro
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XTB
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XM
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Pepperstone
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AvaTrade
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FP Markets
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EasyMarkets
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SpreadEx
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FXPro
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| Regulation | Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC) | RoboForex Ltd is regulated by the FSC, license 000138/437, reg. number 128.572. RoboForex Ltd, which is an (A category) member of The Financial Commission, also is a participant of its Compensation Fund | FCA (Financial Conduct Authority) eToro (UK) Ltd (FCA reference 583263), eToro (Europe) Ltd CySEC (Cyprus Securities Exchange Commission), ASIC (Australian Securities and Investments Commission) eToro AUS Capital Limited ASIC license 491139, CySec (Cyprus Securities and Exchange Commission under the license 109/10), FSAS (Financial Services Authority Seychelles) eToro (Seychelles) Ltd license SD076 | FCA (Financial Conduct Authority reference 522157), CySEC (Cyprus Securities and Exchange Commission reference 169/12), FSCA (Financial Sector Conduct Authority), XTB AFRICA (PTY) LTD licensed to operate in South Africa, KPWiG (Polish Securities and Exchange Commission), DFSA (Dubai Financial Services Authority), DIFC (Dubai International Financial Center), CNMV (Comisión Nacional del Mercado de Valores), KNF (Komisja Nadzoru Finansowego), IFSC (Belize International Financial Services Commission license number IFSC/60/413/TS/19) | Financial Services Commission (FSC), Cyprus Securities and Exchange Commission (CySEC), Australian Securities and Investments Commission (ASIC) | Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Cyprus Securities and Exchange Commission (CySEC), Federal Financial Supervisory Authority (BaFin), Dubai Financial Services Authority (DFSA), Capital Markets Authority of Kenya (CMA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of the Bahamas (SCB) number SIA-F217 | Australian Securities and Investments Commission (ASIC), ASIC (406684), Financial Services Authority (FSA), South African Financial Sector Conduct Authority (FSCA), Financial Stability Board (FSB), The Financial Services Agency (JAPAN FSA), Financial Futures Association of Japan (FFAJ), Abu Dhabi Global Markets (ADGM), Financial Regulatory Services Authority (FRSA), Polish Financial Supervision Authority (KNF), Israel Securities Association (ISA), British Virgin Islands Financial Services Commission (BVI), BVI (SIBA/L/13/1049), Central Bank of Ireland | Australian Securities and Investments Commission (ASIC), Cyprus Securities and Exchange Commission (CySEC), FSCA (FSP Number 50926), Capital Markets Authority (CMA), Securities Commission of the Bahamas (SCB) | Cyprus Securities and Exchange Commission (CySEC), Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), British Virgin Islands Financial Services Commission (BVI) | Financial Conduct Authority (FCA) | Financial Conduct Authority (FCA), Cyprus Securities and Exchange Commission (CySEC), Financial Sector Conduct Authority (FSCA), Securities Commission of the Bahamas (SCB) |
| Min Deposit | 200 | 10 | 100 | No minimum deposit | 5 | 200 | 100 | 100 | 100 | 1 | 100 |
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| Used By | 180,000+ | 1,000,000+ | 30,000,000+ | 1,000,000+ | 10,000,000+ | 400,000+ | 300,000+ | 10,000+ | 142,500+ | 10,000+ | 1,866,000+ |
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| Platforms | MT4, MT5, Mirror Trader, Web Trader, cTrader, Windows, Mac, iOS, Android | MT4, MT5, Mac, Web Trader, Tablet & Mobile apps | Web Trader, Tablet & Mobile apps | MT4, Mirror Trader, Web Trader, Tablet & Mobile apps | MT4, MT5, Mac, Web Trader, Tablet & Mobile apps | MT4, MT5, TradingView, DupliTrade, myFXbook, Mac, Web Trader, cTrader, Tablet & Mobile apps | Web Trader, MT4, MT5, AvaTradeGo, AvaOptions, DupliTrade, ZuluTrade, Mobile Apps, ZuluTrade, DupliTrade, MQL5 | MT4, MT5, cTrader, IRESS, Mac, Web Trader, Tablet & Mobile apps | MT4, MT5, Web Trader, TradingView, Tablet & Mobile apps | Web Trader, Tablet & Mobile apps | MT4, MT5, cTrader, Tablet & Mobile apps |
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| Learn More |
Sign
Up with icmarkets |
Sign
Up with roboforex |
Sign
Up with etoro |
Sign
Up with xtb |
Sign
Up with xm |
Sign
Up with pepperstone |
Sign
Up with avatrade |
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Up with fpmarkets |
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Up with easymarkets |
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Up with spreadex |
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Up with fxpro |
| Risk Warning | Losses can exceed deposits | Losses can exceed deposits | 76% of retail investor accounts lose money when trading CFDs with this provider. | 76-85% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. | CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.89% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. | 75-95 % of retail investor accounts lose money when trading CFDs | 71% of retail investor accounts lose money when trading CFDs with this provider | Losses can exceed deposits | Your capital is at risk | Losses can exceed deposits | 75.78% of retail investor accounts lose money when trading CFDs and Spread Betting with this provider |
| Demo |
IC Markets Demo |
Roboforex Demo |
eToro Demo |
XTB Demo |
XM Demo |
Pepperstone Demo |
AvaTrade Demo |
FP Markets Demo |
easyMarkets Demo |
SpreadEx Demo |
FxPro Demo |
| Excluded Countries | US, IR, CA, NZ, JP | AU, BE, BQ, BR, CA, CW, CZ, DE, ES, EE, EU, FM, FR, FI, GW, ID, IR, JP, LR, MP, NL, PF, PL, RU, SE, SJ, SS, SL, SI, TL, TR, DO, US, IT, AT, PT, BG, HR, CY, DK, FL, GR, IE, LV, LT, MT, RO, SK, CH | ZA, ID, IR, KP, BE, CA, JP, SY, TR, IL, BY, AL, MD, MK, RS, GN, CD, SD, SA, ZW, ET, GH, TZ, LY, UG, ZM, BW, RW, TN, SO, NA, TG, SL, LR, GM, DJ, CI, PK, BN, TW, WS, NP, SG, VI, TM, TJ, UZ, LK, TT, HT, MM, BT, MH, MV, MG, MK, KZ, GD, FJ, PT, BB, BM, BS, AG, AI, AW, AX, LB, SV, PY, HN, GT, PR, NI, VG, AN, CN, BZ, DZ, MY, KH, PH, VN, EG, MN, MO, UA, JO, KR, | US, IN, PK, BD, NG , ID, BE, AU | US, CA, IL, IR | AF, AS, AQ, AM, AZ, BY, BE, BZ, BT, BA, BI, CM, CA, CF, TD, CG, CI, ER, GF, PF, GP, GU, GN, GW, GY, HT, VA, IR, IQ, JP, KZ, LB, LR, LY, ML, MQ, YT, MZ, MM, NZ, NI, KP, PS, PR, RE, KN, LC, VC, WS, SO, GS, KR, SS, SD, SR, SY, TJ, TN, TM, TC, US, VU, VG, EH, ES, YE, ZW, ET | BE, BR, KP, NZ, TR, US, CA, SG | US, JP, NZ | US, IL, BC, MB, QC, ON, AF, BY, BI, KH, KY, TD, KM, CG, CU, CD, GQ, ER, FJ, GN, GW, HT, IR, IQ, LA, LY, MZ, MM, NI, KP, PW, PA, RU, SO, SS, SD, SY, TT, TM, VU, VE, YE | US, TR | US, CA, IR |
All UK Regulated Investment Platforms in more detail
You can compare UK Regulated Investment Platforms ratings, min deposits what the the broker offers, funding methods, platforms, spread types, customer support options, regulation and account types side by side.
We also have an indepth Top UK Regulated Investment Platforms for 2024 article further below. You can see it now by clicking here
We have listed top UK Regulated Investment Platforms below.
Financial Ombudsman Table of Contents
- Financial Ombudsman Explained
- 6 Factors to Consider when Choosing Financial Ombudsman
- Are Your Financial Ombudsman Trusted And Established?
- Are The Financial Ombudsman World Leading?
- What are the Financial Ombudsman Commissions and Fees?
- What are the Financial Ombudsman Funding and Withdrawl Methods?
- Find Financial Ombudsman with Round-the-clock support?
- Make sure the Financial Ombudsman Offer Comprehensive Trader resources?
- Why Financial Ombudsman needs to be regulated?
- Financial Ombudsman FAQ
- What are the best UK Regulated Investment Platforms brokers?
- What is the best UK Regulated Investment Platform broker?
- Related Financial Ombudsman Reviews
- Related Financial Ombudsman Alternatives
- Related Financial Ombudsman Comparisons
Financial Ombudsman Explained
Trading volatile financial markets with Financial Ombudsman can be challenging, even for experienced traders. In addition to the online educational resources available, traders should consider the platform offered by Financial Ombudsman to ensure a successful trading experience.
Selecting Financial Ombudsman at the forefront of innovation and considered an industry leader is crucial. Doing so will ensure you are equipped with the tools and features to navigate volatile Financial Ombudsman markets effectively.
Reliability is key to gaining access to financial markets. Look for Financial Ombudsman that you can rely on to provide a stable and secure trading environment, allowing you to execute trades with Financial Ombudsman confidently.
6 Factors to Consider when Choosing Financial Ombudsman
Follow these five rules for selecting Financial Ombudsman that are right for you:
Are Your Financial Ombudsman Trusted And Established?
Search for a reputable Financial Ombudsman with a extensive proven track record for Financial Ombudsman, enabling you to focus solely on implementing your trading strategy and navigating the markets with confidence. The top rated Financial Ombudsman broker is IC Markets. Established in 2007, and in operation for 12 years IC Markets have a head office in Australia.
IC Markets is regulated. This means IC Markets are supervised by and is checked for conduct by Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC) regulatory bodies.
Another top rated broker is Roboforex.
Roboforex was established 2009, and in operation for 9 years Roboforex have a head office in Belize.
Roboforex is regulated. This means Roboforex are supervised by and is checked for conduct by Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC) regulatory bodies.
| Broker |
IC Markets
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Roboforex
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eToro
|
XTB
|
XM
|
Pepperstone
|
AvaTrade
|
FP Markets
|
|---|---|---|---|---|---|---|---|---|
| Year Established | 2007 | 2009 | 2007 | 2002 | 2009 | 2010 | 2006 | 2005 |
| Head Office | Australia | Belize | Cyprus, UK | Poland | Cyprus | Australia | Ireland | Australia |
| Regulation | Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC) | RoboForex Ltd is regulated by the FSC, license 000138/437, reg. number 128.572. RoboForex Ltd, which is an (A category) member of The Financial Commission, also is a participant of its Compensation Fund | FCA (Financial Conduct Authority) eToro (UK) Ltd (FCA reference 583263), eToro (Europe) Ltd CySEC (Cyprus Securities Exchange Commission), ASIC (Australian Securities and Investments Commission) eToro AUS Capital Limited ASIC license 491139, CySec (Cyprus Securities and Exchange Commission under the license 109/10), FSAS (Financial Services Authority Seychelles) eToro (Seychelles) Ltd license SD076 | FCA (Financial Conduct Authority reference 522157), CySEC (Cyprus Securities and Exchange Commission reference 169/12), FSCA (Financial Sector Conduct Authority), XTB AFRICA (PTY) LTD licensed to operate in South Africa, KPWiG (Polish Securities and Exchange Commission), DFSA (Dubai Financial Services Authority), DIFC (Dubai International Financial Center), CNMV (Comisión Nacional del Mercado de Valores), KNF (Komisja Nadzoru Finansowego), IFSC (Belize International Financial Services Commission license number IFSC/60/413/TS/19) | Financial Services Commission (FSC), Cyprus Securities and Exchange Commission (CySEC), Australian Securities and Investments Commission (ASIC) | Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Cyprus Securities and Exchange Commission (CySEC), Federal Financial Supervisory Authority (BaFin), Dubai Financial Services Authority (DFSA), Capital Markets Authority of Kenya (CMA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of the Bahamas (SCB) number SIA-F217 | Australian Securities and Investments Commission (ASIC), ASIC (406684), Financial Services Authority (FSA), South African Financial Sector Conduct Authority (FSCA), Financial Stability Board (FSB), The Financial Services Agency (JAPAN FSA), Financial Futures Association of Japan (FFAJ), Abu Dhabi Global Markets (ADGM), Financial Regulatory Services Authority (FRSA), Polish Financial Supervision Authority (KNF), Israel Securities Association (ISA), British Virgin Islands Financial Services Commission (BVI), BVI (SIBA/L/13/1049), Central Bank of Ireland | Australian Securities and Investments Commission (ASIC), Cyprus Securities and Exchange Commission (CySEC), FSCA (FSP Number 50926), Capital Markets Authority (CMA), Securities Commission of the Bahamas (SCB) |
| Used By | 180,000+ | 1,000,000+ | 30,000,000+ | 1,000,000+ | 10,000,000+ | 400,000+ | 300,000+ | 10,000+ |
| Negative balance protection | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Guaranteed Stop Loss | No | No | No | No | No | No | No | No |
| Learn More | Visit IC Markets | Visit Roboforex | Visit eToro | Visit XTB | Visit XM | Visit Pepperstone | Visit AvaTrade | Visit FP Markets |
| Risk Warning | Losses can exceed deposits | Losses can exceed deposits | 76% of retail investor accounts lose money when trading CFDs with this provider. | 76-85% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. | CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.89% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. | 75-95 % of retail investor accounts lose money when trading CFDs | 71% of retail investor accounts lose money when trading CFDs with this provider | Losses can exceed deposits |
Are The Financial Ombudsman World Leading?
Opt for Financial Ombudsman that set themselves apart as an industry leader by actively embracing innovation. Take IC Markets as an example, which is renowned for Segregates clients funds and boasts an extensive array of 2250 tradable instruments. Moreover, IC Markets caters to the needs of its clients with both an online trading platform and a mobile application, making it incredibly convenient to access the markets from anywhere, at any time.
In addition, the IC Markets platform enables access to a variety of financial markets worldwide. IC Markets is a world-leader when it comes to innovation and they are always looking at ways to improve and to maintain their competitive advantage.
Another good choice when looking for Financial Ombudsman is Roboforex. Roboforex Segregates clients funds and offers over 100 instruments.
| Broker |
IC Markets
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Roboforex
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eToro
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XTB
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XM
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Pepperstone
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AvaTrade
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FP Markets
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|---|---|---|---|---|---|---|---|---|
| Instruments Available | 2250 | 100 | 5000 | 5600 | 1000 | 1200 | 1250 | 290 |
| Platforms | MT4, MT5, Mirror Trader, Web Trader, cTrader, Windows, Mac, iOS, Android | MT4, MT5, Mac, Web Trader, Tablet & Mobile apps | Web Trader, Tablet & Mobile apps | MT4, Mirror Trader, Web Trader, Tablet & Mobile apps | MT4, MT5, Mac, Web Trader, Tablet & Mobile apps | MT4, MT5, TradingView, DupliTrade, myFXbook, Mac, Web Trader, cTrader, Tablet & Mobile apps | Web Trader, MT4, MT5, AvaTradeGo, AvaOptions, DupliTrade, ZuluTrade, Mobile Apps, ZuluTrade, DupliTrade, MQL5 | MT4, MT5, cTrader, IRESS, Mac, Web Trader, Tablet & Mobile apps |
| Excluded Countries | US, IR, CA, NZ, JP | AU, BE, BQ, BR, CA, CW, CZ, DE, ES, EE, EU, FM, FR, FI, GW, ID, IR, JP, LR, MP, NL, PF, PL, RU, SE, SJ, SS, SL, SI, TL, TR, DO, US, IT, AT, PT, BG, HR, CY, DK, FL, GR, IE, LV, LT, MT, RO, SK, CH | ZA, ID, IR, KP, BE, CA, JP, SY, TR, IL, BY, AL, MD, MK, RS, GN, CD, SD, SA, ZW, ET, GH, TZ, LY, UG, ZM, BW, RW, TN, SO, NA, TG, SL, LR, GM, DJ, CI, PK, BN, TW, WS, NP, SG, VI, TM, TJ, UZ, LK, TT, HT, MM, BT, MH, MV, KZ, GD, FJ, PT, BB, BM, BS, AG, AI, AW, AX, LB, SV, PY, HN, GT, PR, NI, VG, AN, CN, BZ, DZ, MY, KH, PH, VN, EG, MN, MG, MK, MO, UA, JO, KR, | US, AU, CA, JP, KR, KP, SG, MU, IL, TR, IN, PK, BA, ET, UG, CU, SY, BD, NG, ID, BE, LY, MO, KE, YE, VU, GY, CD, CG, AF, LA, MZ, IQ, IR | US, CA, IL, IR | AF, AS, AQ, AM, AZ, BY, BE, BZ, BT, BA, BI, CM, CA, CF, TD, CG, CI, ER, GF, PF, GP, GU, GN, GW, GY, HT, VA, IR, IQ, JP, KZ, LB, LR, LY, ML, MQ, YT, MZ, MM, NZ, NI, KP, PS, PR, RE, KN, LC, VC, WS, SO, GS, KR, SS, SD, SR, SY, TJ, TN, TM, TC, US, VU, VG, EH, ES, YE, ZW, ET | BE, BR, KP, NZ, TR, US, CA, SG | US, JP, NZ |
| Forex pairs offered | 61 | 35 | 50 | 57 | 55 | 70 | 55 | 70 |
| Forex pairs offered | 61 | 35 | 50 | 57 | 55 | 70 | 55 | 70 |
| Major forex pairs | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Minor forex pairs | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Exotic forex pairs | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Cryptocurrencies (availability subject to regulation) | Yes | No | Yes | No | No | Yes | Yes | Yes |
| Commodities Offered | 20 | 21 | 31 | 21 | 15 | 16 | 17 | 18 |
| Metals | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Energies | Yes | No | Yes | Yes | Yes | Yes | Yes | Yes |
| Agricultural | Yes | No | Yes | Yes | No | Yes | Yes | Yes |
| Stocks Offered | 2100 | 0 | 2042 | 1696 | 160 | 1100 | 1000 | 10000 |
| UK Shares | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| US Shares | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| German Shares | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Japanese Shares | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
What are the Financial Ombudsman Commissions and Fees?
Ensure that your broker is transparent with fees and those dues are competitive.
The best rated Financial Ombudsman broker IC Markets offers competitive offers for Forex, CFDs, Spread Betting, Share dealing, Cryptocurrencies. IC Markets minimum deposit is 200.
Another top rated Financial Ombudsman broker Roboforex offers Forex, CFDs. Roboforex minimum deposit is 10. Please note that any cryptocurrency availability with any broker is subject to regulation.
| Broker |
IC Markets
|
Roboforex
|
eToro
|
XTB
|
XM
|
Pepperstone
|
AvaTrade
|
FP Markets
|
|---|---|---|---|---|---|---|---|---|
| Min Deposit | 200 | 10 | 100 | 0 | 5 | 200 | 100 | 100 |
| Withdrawl Fees | No | Yes | Yes | varies | No | No | No | No |
| Inactivity Fees | No | No | Yes | Yes | Yes | No | No | No |
| Deposit Fees | Varies | No | No | No | No | No | No | Yes |
| CFD Commission Fees | Yes | No | Yes | Yes | No | Yes | No | Yes |
What are the Financial Ombudsman Funding and Withdrawal Methods?
Efficient and hassle-free funding and withdrawal facilities can significantly improve your overall trading experience when dealing with Financial Ombudsman. It streamlines the trading process and helps you focus on making informed decisions rather than worrying about deposit and withdrawal matters with Financial Ombudsman.
| Broker |
IC Markets
|
Roboforex
|
eToro
|
XTB
|
XM
|
Pepperstone
|
AvaTrade
|
FP Markets
|
|---|---|---|---|---|---|---|---|---|
| Bank transfer | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Credit Cards | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Paypal | Yes | No | Yes | Yes | No | Yes | Yes | Yes |
| Skrill | Yes | No | Yes | Yes | No | Yes | No | Yes |
| Payoneer | No | Yes | No | Yes | No | Yes | Yes | No |
| Neteller | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Find Financial Ombudsman with Round-the-clock support?
Effective customer service is an essential factor to consider when dealing with Financial Ombudsman.
Financial Ombudsman customer service entails various support services to aid customers in making the most cost-effective and appropriate use of the brokers' services.
The customer support options offered by Financial Ombudsman can include phone answering services, live chat support, and email customer service support.
IC Markets support a wide range of languages including English, Japanese, Chinese, Polish, Afrikans, Danish, Dutch, German and more
Roboforex support a wide range of languages including English, Chinese Simplified, Chinese Traditional, Indonesian, Malaysian, Portuguese, Spanish, Italian, Polish, Arabic, Thai, Russian, and Ukrainian
IC Markets and Roboforex offer support where clients are able to call or contact the helpdesk via email or a chat service.
| Broker |
IC Markets
|
Roboforex
|
eToro
|
XTB
|
XM
|
Pepperstone
|
AvaTrade
|
FP Markets
|
|---|---|---|---|---|---|---|---|---|
| Support |
|
|
|
|
|
|
|
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| Languages | English, Japanese, Chinese, Polish, Afrikans, Danish, Dutch, German and more | English, Chinese Simplified, Chinese Traditional, Indonesian, Malaysian, Portuguese, Spanish, Italian, Polish, Arabic, Thai, Russian, and Ukrainian | English, German, Spanish, French, Italian | English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian, and Turkish | Arabic, Chinese, English, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Spanish, Swedish, Thai, and Turkish | English, Spanish, Portuguese, Thai, Russian, Italian, French, German, Polish, Chinese, Vietnamese, and Arabic | Arabic, Simplified Chinese, Traditional Chinese, Dutch, English, Finnish, French, German, Hungarian, Italian, Indonesian, Japanese, Mongolian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Malay, Korean and Turkish | English, Arabic, Indonesian, Italian, Spanish, French, Russian, Chinese, Japanese, German, Portuguese, Thai, French, Malay, Greek, Vietnamese, Romanian, Turkish, Slovenian, Dutch, Polish, Finnish, Norwegian, Swedish, Serbian, Lithuanian, Hungarian, Galician, Estonian, Danish, Czech, Croatian, Bulgarian, Basque |
| Learn More | Visit IC Markets | Visit Roboforex | Visit eToro | Visit XTB | Visit XM | Visit Pepperstone | Visit AvaTrade | Visit FP Markets |
| Risk Warning | Losses can exceed deposits | Losses can exceed deposits | 76% of retail investor accounts lose money when trading CFDs with this provider. | 76-85% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. | CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.89% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. | 75-95 % of retail investor accounts lose money when trading CFDs | 71% of retail investor accounts lose money when trading CFDs with this provider | Losses can exceed deposits |
Make sure the Financial Ombudsman Offer Comprehensive Trader resources?
It's important to ensure your Financial Ombudsman provide complimentary resources such as analysis, education, and risk management tools. IC Markets and Roboforex collaborate with top analysts to bring the most up-to-date news and insights to traders.
Sound risk and money management are vital to financial market navigation with Financial Ombudsman. However, selecting the best broker to access the markets is a critical step that traders should not overlook as they embark on trading live financial markets with Financial Ombudsman.
Why Financial Ombudsman needs to be regulated?
Regulated Financial Ombudsman lowers your risk of loss of deposited trading funds.
Lowering your risk is one of the benefits of working with a properly regulated Financial Ombudsman.
Consumers are protected by Financial Ombudsman regulation, critical to preventing inadequate services and potential financial harm.
Regulation of Financial Ombudsman is necessary to prevent fraud. The Financial Ombudsman working capital and client-funded accounts must be kept separate to avoid conducting business with client funds. Any fraudulent behaviour with Financial Ombudsman is monitored by financial regulators in the jurisdictions brokers are allowed to operate.
Financial Ombudsman List
Funding methods
Bank transfer Credit Card PaypalPlatforms
MT4, MT5, Mirror Trader, Web Trader, cTrader, Windows, Mac, iOS, AndroidCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
MT4, MT5, Mac, Web Trader, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.
Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
Past performance is not an indication of future results. Trading history presented is less than 5 complete years and may not suffice as basis for investment decision.
Copy trading is a portfolio management service, provided by eToro (Europe) Ltd., which is authorised and regulated by the Cyprus Securities and Exchange Commission.
Cryptoasset investing is highly volatile and unregulated in some EU countries. No consumer protection. Tax on profits may apply.
Don't invest unless you're prepared to lose all the money you invest. This is a high-risk investment, and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.
eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.
Funding methods
Bank transfer Credit Card PaypalPlatforms
Web Trader, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
MT4, Mirror Trader, Web Trader, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
MT4, MT5, Mac, Web Trader, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account XM Swap-Free account (XM Ultra Low Account) VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
MT4, MT5, TradingView, DupliTrade, myFXbook, Mac, Web Trader, cTrader, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account Pro Account VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
Web Trader, MT4, MT5, AvaTradeGo, AvaOptions, DupliTrade, ZuluTrade, Mobile Apps, ZuluTrade, DupliTrade, MQL5Customer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
MT4, MT5, cTrader, IRESS, Mac, Web Trader, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
MT4, MT5, Web Trader, TradingView, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
Web Trader, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
Funding methods
Bank transfer Credit Card PaypalPlatforms
MT4, MT5, cTrader, Tablet & Mobile appsCustomer support
Live chat Phone support Email supportAccount Types
Micro account Standard account ECN accountIslamic account VIP account
Learn more
Losses can exceed deposits
Losses can exceed deposits