City Index Rated 3/5

City Index Guide - Read our In Depth 2021 City Index Review

This City Index review was written by industry experts with over 20 years of financial experience in Forex, CFDs, Spread Betting.
The content in this City Index review does not apply to US users.

Benefits of Trading with City Index

City Index Review 2021 Quick Summary
💰 Min Deposit 25
👱‍♂️ Used By 14,000 City Index users and traders
📆 Founded 1983
🌍 HQ UK
👮‍♂️ Regulation Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS)
🚫 Excluded Countries City Index is not available in the following countries : US, CF, TD, CG, CG, CI, CU, GN, ER, GN, FR, GW, HT, IR, IQ, KR, LB, LR, LY, MM, NZ, NG, SL, SO, SD, SY, TM, UZ, VE, EH, YE, ZW

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75% of retail investor accounts lose money when trading CFDs with this provider


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67% of retail investor accounts lose money when trading CFDs with this provider.

What is City Index?

City Index are a global online financial trading platform and multi asset broker founded in 1983

Over 38 years later City Index has grown to offering retail investors Forex trading, CFDs trading, and Spread Betting trading.

City Index are a global broker. City Index have a head office in UK.

When trading in the financial markets it can be very time consuming to find a broker that meets your needs.

We will dive deep in this City Index review and assess how well the City Index platform functions in its role as an international multiple financial asset trading platform for traders in 2021.

Often you have to visit and read many broker websites all of which have different uses of language. The wording can be very confusing. Choosing an online broker like City Index can be difficult. For a beginner, the first few hurdles can come in the form of what appears to be a complex mobile or online trading platform, hard to understand investment terminology and confusing fee structures. In our review of City Index we breakdown the pros and cons. What City Index are able to offer, what countries City Index are available in. Who City Index are regulated by and more.

City Index Review Screenshot

Having a reliable and capable broker is crucial to your success in online trading. Make sure that your broker is not fake or unreliable to avoid losing your investment. Ensure that your needs fit the profile of your broker as well, in order for you to have a good working profitable relationship.

This is why we have taken the time to review only the best brokerage firms, their practices, their fee structure and all other important aspects. We want you to evaluate and analyse and trust your hard-earned cash with only the safest and best of brokers. We hope you find this City Index review useful.

This review of the City Index platform is very detailed. If you are interested in trading with City Index in any capacity please take the time to read and research the whole City Index review.

We have tried to explain the ins and outs of financial trading through the City Index platform as plainly as possible so that you the trader are as informed as possible before you start to use the City Index trading tools and depositing and withdrawing funds from City Index.

City Index are reputable enough to have a wikipedia page link. Wikipedia content is highly moderated for accuracy. It is very hard to get a Wikipedia page.
Open City Index's Wikipedia page

Investing online can be just as risky as any other kind of offline investment. As with any investment, it is important to know and research the company you are dealing with. When trading financial assets with City Index like Forex trading, CFDs trading, and Spread Betting trading. You should have confidence in City Index and know that the management of your financial investments on the City Index platform are in good hands.

At the bottom of this City Index review you can also learn about some pretty good alternatives to City Index

With this City Index review we hope to help you see if City Index is a good fit for you.

It is a common myth that online trading is confusing. It is only difficult for people who have not done the research. In this article, you will learn important information regarding City Index that will help you get off to a good start in the world of online trading.

City Index Review Table of Contents

City Index review
City Index is a Multi-Assets Trading Platform with over 12500+ Assets

Learn more about City Index. City Index is a multi asset platform with 12500+ tradable Assets. Assets available on City Index include Forex, CFDs, Spread Betting.

City Index trades in multiple financial asset types. An asset in financial investment, is any security or asset, tangible or intangible, that has a financial value attached. This means that Forex, CFDs, Spread Betting are considered financial assets.

Features of City Index

City Index review
What you should know

City Index offer three ways to trade: Forex, CFDs, Spread Betting.

With City Index you will need a minimum deposit of $25. You can sign up for a demo account to acquaint yourself with City Index platform.

City Index are able to accommodate various levels of traders whether you are experienced or a beginner.

Are City Index safe?

When choosing a broker like City Index the administrative body and regulatory status of the broker is very important. Brokers who conduct trades without supervision of a regulatory body do so at their own discretion. Any capital you invest is at risk.

Established in 1983, and in operation for 38 years City Index have a head office in UK.

City Index is regulated. This means City Index are supervised by and is checked for conduct by the Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS) regulatory bodies.

Regulated brokers will not manipulate market prices. When you send in a withdrawal request to City Index, this will be honored. If City Index violate any regulatory rules their regulated status could be stripped.

75% of retail investor accounts lose money when trading CFDs with this provider

Is my money safe with City Index?

Any payments funded to City Index accounts by traders are held in a segregated bank account.

For added security City Index use tier-1 banks for this. Tier 1 is the official measure of a banks financial health and strength.

What are Tier 1 banks and why should City Index use them?

A Tier 1 bank is considered the safest and most secure regarding client capital. Tier 1 is actually a term describing the financial strength of a bank. A Tier 1 bank has strong core capital reserves and financial regulators utilize tier one banks because they are able to withstand unexpected financial losses.

What does it mean to have your funds in City Index deposited in a Tier 1 bank?

Having any money you deposit with City Index means that your funds are safe in a bank that has enough capital to accommodate your withdrawal wishes even if City Index goes out of business for some reason.

Therefore, we can safely conclude that City Index is secure and safe.

That said, please note that you can lose funds when trading in financial assets. Accounts can lose money due to either not putting enough effort into researching the markets, lack of experience or not using the tools provided by the brokerage platform.

While trading in financial investments, losing money rapidly due to trading Forex, CFDs, Spread Betting is not uncommon. Only take the risk of trading when you understand that your invested capital is at risk any time due to market volatility. City Index also clearly state on their platform that 75% of retail investor accounts lose money when trading CFDs with this provider.

Now that we have answered some important questions regarding City Index. let us look at the City Index features in more detail.

Try creating two accounts when you are working with City Index. One is the real account, with your real money and the other is your demo account. The demo account is your experimental account.

Open a demo account Visit City Index

75% of retail investor accounts lose money when trading CFDs with this provider

Full disclosure: We may receive a commission if you sign up with a broker using one of our links.

How City Index as a Company Compare Against Other Brokers

Broker City Index eToro XTB IC Markets
Year Established 1983 2007 2002 2007
Head Office UK Cyprus, UK Poland Australia
Regulation Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS) Financial Conduct Authority (FCA), Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID), Australian Securities and Investments Commission (ASIC) Financial Conduct Authority (FCA), FCA number FRN 522157, Cyprus Securities and Exchange Commission (CySEC), CySEC Licence Number: 169/12, Comisión Nacional del Mercado de Valores, Komisja Nadzoru Finansowego, Belize International Financial Services Commission (IFSC) under license number IFSC/60/413/TS/19, Polish Securities and Exchange Commission (KPWiG), Dubai Financial Services Authority (DFSA), Dubai International Financial Center (DIFC),Financial Sector Conduct Authority (FSCA), XTB AFRICA (PTY) LTD licensed to operate in South Africa Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC)
Used By 14,000+ City Index users 20,000,000+ eToro users 250,000+ XTB users 180,000+ IC Markets users
Negative balance protection Yes Yes Yes Yes
Guaranteed Stop Loss Yes No No No
Learn More Visit City Index Visit eToro Visit XTB Visit IC Markets
Risk Warning 75% of retail investor accounts lose money when trading CFDs with this provider 67% of retail investor accounts lose money when trading CFDs with this provider. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Losses can exceed deposits

City Index review
City Index Pros and Cons

What we like about City Index

  • Used by over 14,000 City Index users and traders
  • Established in 1983
  • Regulated by Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS)
  • Min. deposit from $25

What we don't like about City Index

City Index review
City Index Regulation and Licensing in more detail

We have checked and City Index is regulated and supervised by reputable organisations. You are able to check every City Index supervisory and regulatory body given below. Regulation gives you some recourse for those who have issues with City Index. Regulatory authorities protect the traders with things like reimbursement schemes that regain the client's investment in the event the broker becomes insolvent.

The brokerage firms have to comply with a variety of rules and criteria for license approval, this is determined by the recognized international authority with the intention to provide secure trading and stay licensed. The whole notion of regulation is to protect City Index traders and provide a safe trading environment. Financial regulation and license approval is essential.

City Index is regulated, governed and supervised by reputable financial regulatory bodies. Regulatory bodies monitor the behavior of the brokers and if things go wrong they will take necessary action. Before trading online with a broker such as City Index you should be sure they're legitimate online agent.

Is City Index Global?

Yes, City Index is global as City Index is available in over 163 countries.

City Index is a global trading platform in the sense that it operates in 163 countries including nations in Europe, Asia, Oceania, and Africa. Major countries City Index covers include the UK, Germany, Australia, South Africa, Thailand and China. As per its Wikipedia page, City Index has a total of more than 14,000 users.

City Index review
City Index Awards

City Index have won numerious industry awards over the 38 years they have been operating as a financial broker. We list the most notible awards and mentions for City Index below.

  • ADVFN International Financial Awards Best CFD Provider 2019 Winner
  • OPWA Awards Best Trading Platform 2019
  • ADVFN International Financial Awards Best CFD Provider 2019 Winner
  • OPWA Awards Best Mobile Application 2019
  • ADVFN International Financial Awards Best CFD Provider 2019 Winner
  • OPWA Awards Best Spread Betting Provider 2019
  • Shares Awards Best Professional Trading Platform 2019 Winner
  • OPWA Best Cryptocurrency Trading Platform 2018 Winner

City Index review
City Index Fees Explained

  • City Index withdrawal fees varies on payment method
  • City Index does charge a fee for inactive accounts.
  • City Index does charge deposit fees.

Brokers offer state of the art online trading platforms, mobile trading apps, financial research tools and educational resources. For a brokerage to maintain these services and earn revenue as a company. Brokers may charge clients various trading fees that you need to be aware of as they may affect your bottom line.

How City Index Fees Compare Against Other Brokers

Broker City Index eToro XTB IC Markets
Min Deposit 25 50 0 200
Withdrawal Fees Varies Yes varies No
Inactivity Fees Yes Yes Yes No
Deposit Fees Varies No No Varies
CFD Commission Fees 0.0015 Yes Yes Yes

For City Index average spreads as of September and October 2019 (EURO – USD) As low as 0.5, typical 0.8.

City Index Minimum Deposit

City Index require a minimum desposit of 25 GBP/USD/EUR when opening an City Index trading account.

A minimum deposit is the minimum amount of money required by City Index to open a new online brokerage account with them.

Dont be scared off by brokers like City Index charging a minimum deposit to open a trading account. Brokers that charge higher minimum deposits often offer additional premium services on their platforms that are not available for free on other platforms.

Brokers that offer lower minimum deposits are generally geared towards a more mainstream audience that do not require some of the more advanced features and research tools.

Brokers that do not charge minimum deposits do so usually to attract new customers. They have to make some way, so transaction commissions and other trading fees may be higher with a low minimum deposit account.

Brokers that require a larger minimum deposit amount usually offer a greater range of trading features on their platforms. These brokers often have more in depth technical analysis and research tools and better risk management features.

As more and more online trading platforms have entered the market, minimum deposit requirements to open a live trading account have gone down as an increasing number of brokers compete for new clients.

Depending on the type of trading account you opt for some brokers require a minimum deposit as high as 6500 GBP/USD. Some brokers can go as high as 10,000 GBP/USD.

City Index Withdrawal Fees

City Index withdrawal fees vary depending on your selected withdrawal payment method.

Each broker has their own specific withdrawal rules on how your funds can be withdrawn from your trading accounts.

This is because each brokerage firm will have different withdrawal methods and each payment provider may have differing transfer processing fees, processing times and a potential currency conversion fee. The Conversion fee is dependant on your base currency, your receiving currency and your payment provider.

City Index for example allow you to withdraw your funds to Credit cards, MasterCard, Debit cards, VISA, Maestro, Electron, Bank Transfer, MasterCard, Paypal, .

City Index Inactivity Fees

City Index does charge a fee for inactive accounts.

An account inactivity fee is a fee charged to the registered brokerage client.

Brokers may have certain trading activity requirements that under the terms and conditions of the accounts, clients may have to fulfill.

If a clients trading account does not have any buying and selling over a period of time as dictated by the broker an inactivity fee may be due.

Inactivity fees are not specific to online trading accounts. Many financial service companies may charge inactivity fees. Please check on the brokers website and make sure you are aware of and are happy with all the services and fees you may be charged.

If you are no longer using your trading account close it with the brokers customer support. And make sure you have a confirmation that any remaining fees are not due.

Depending on the type of account you have signed up for you can only be charged an inactivity fee under certain circumstances. As part of a brokers regulation they are required to clearly disclose any inactivity fees.

Some brokerage firms may charge inactivity fees as compensation for maintaining your account on their expensive trading platforms, in an attempt to claw back revenue for the lack of commission fees from your trading.

City Index Desposit Fees

City Index does charge deposit fees.

You must always review deposit fees as some brokers may charge a fee when you deposit funds from your payment method to your trading account. This is because the payment method which you use to fund your account may accrue a fee. The fee may be a fixed fee when you deposit a specific fiat currency to your account. For example fees are known to be high when depositing funds from a credit card. This is if your broker accepts funding your account via a credit card.

City Index Commission Fees

City Index does charge commission on CFD instruments.

A broker may charge a commission fee as a service charge for facilitating the buying and selling of financial assets through your trading account.

A brokerage may make most of their revenue from charging registered traders a commission fee on client transactions.

Commission fees can differ depending on the trading type, financial asset type and what level of trading account you have.

Broker commissions are charged if the brokerage fulfills an order, cancels an order or modifies and order on your behalf.

If a market order is not fulfilled by your brokerage usually no commission is charged.

Be aware that if your order is modified or canceled, your brokerage may charge a commission fee.

City Index review
What can you trade with City Index?

Be aware that different entities under the City Index Brand offer different trading instruments due to regulatory restrictions. Trading instruments offered may differ based on the country of residence of the Client. Additionally, the trading instruments offered by City Index may vary depending on the trading platform you choose to trade with.

You can trade a wide variety of instruments with City Index over 12500 instruments infact.

If you are looking for Forex brokers to trade currency pairs on global Forex markets City Index offer over 100 currency pairs.

Compare City Index with eToro and XTB below.

75% of retail investor accounts lose money when trading CFDs with this provider

How City Index Trading Options Compare Against Other Brokers

Broker City Index eToro XTB IC Markets
Instruments Available 12500 2000 4000 232
Platforms MT4, Web Trader, Tablet & Mobile apps Web Trader, Tablet & Mobile apps MT4, Mirror Trader, Web Trader, Tablet & Mobile apps MT4, MT5, Mirror Trader, ZuluTrade, Web Trader, cTrader, Mac
FX / Currencies        
Forex pairs offered 100 50 57 65
Major Forex pairs Yes Yes Yes Yes
Minor Forex pairs Yes Yes Yes Yes
Exotic Forex pairs Yes Yes Yes Yes
Cryptocurrencies (availability subject to regulation) Yes Yes Yes Yes
Commodity CFDs        
Commodities Offered 26 31 21 19
Metals Yes Yes Yes Yes
Energies Yes Yes Yes Yes
Agricultural Yes Yes Yes Yes
Indiced & Stock CFDs        
Stocks Offered 4500 2042 1696 110
UK Shares Yes Yes Yes Yes
US Shares Yes Yes Yes Yes
German Shares Yes Yes Yes Yes
Japanese Shares Yes Yes Yes Yes
Risk Warning Visit City Index
75% of retail investor accounts lose money when trading CFDs with this provider
Visit eToro
67% of retail investor accounts lose money when trading CFDs with this provider.
Visit XTB
74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Visit IC Markets
Losses can exceed deposits

City Index review
Trading on City Index web platforms and other applications

City Index offer the popular MT4 forex trading platform. To see a list of the top MT4 brokers, see our comparison of MT4 brokers.

City Index also offer mobile apps, for Android and iOS making it easier to keep an eye on and execute your trades while you’re on the move.

See City Index's platforms

Is the City Index Trading Platform Secure?

City Index safeguards the personal information of its clients through SSL encryption in its PC and mobile platforms. City Index also urges its clients through its web platform to always look for the SSL security sign (a lock sign) on the browser while operating City Index.

City Index Trading Platform Options

Once you have logged into your City Index account you will see the below trading platform options available to you.

  • MetaTrader 4 (MT4)

City Index does not offer the MetaTrader 5 (MT5) trading platform. If you are looking for a online platform that does support MT5 click here

City Index does not offer the cTrader trading platform. You can find a broker that supports cTrader here

Lets explore each of these trading platforms in detail and what options City Index gives you.

City Index review
City Index MetaTrader 4 (MT4)

City Index MetaTrader 4

MetaTrader 4 also known as MT4 is the number one trading platform on the planet and has been in active use on financial markets since 2005. The MetaTrader 4 software delivers a feature-rich, user-friendly interface and an extremely customisable trading environment, designed to ful fill all of your trading needs and boost your trading performance. Charting functionality and advanced order management tools make certain you could monitor your positions quickly and economically.

Understand that the MetaTrader 4 (MT4) trading platform was developed primarily to trade Forex but you can also trade other types of financial instruments through CFDs and Spread Betting. You will not be able to trade Stocks, Indices, Commodities, ETFs, Futures on any MetaTrader 4 (MT4) platform unless they are CFD contracts or Spread bets. You will not own any underlying assets with CFDs or Spread bets as you are speculating on price movements with City Index. You can learn more about the MT4 Platform here.

You can start using the MetaTrader 4 platform with City Index in multiple formats including through an online web platform, Through a downloadable application for Windows PC's and Apple Macintosh computers. City Index MetaTrader 4 is compatible with the latest macOS Mojave. City Index allows traders to trade on mobile devices through Android and iOS devices like the iPhone.

Metatrader 4 Webtrader on City Index

MetaTrader 4 is the most popular trading platform in the world as most and more traders begin to trade online Metatrader 4 is available as a web based application available through your web browser. MetaTrader 4 web software provides the same easy to use performance as the desktop version using advanced charting, a highly customisable trading environment, easy to access online trading tools and many different indicators. You can enjoy our Raw Pricing trading environment without a Dealing Desk from anywhere in the world.

Trade City Index MetaTrader 4 on iOS Devices

You can download the City Index app or also trade with City Index through the MetaTrader 4 application on the Apple app store.

Download the Metaquotes MetaTrader 4 Program for free of charge from Apple's App Store. City Index customers have instant access to this Financial markets, with the ability to completely manage a Portfolio on the go.

Trade City Index MetaTrader 4 on Android Devices

Andorid mobile devices and tablets are used by millions of people globally. City Index provides its clients access to the MetaTrader 4 platform on Android supported devices so that customers can monitor the financial marketplace and trade directly from their Android-based Smartphones and tablets. The Android City Index MetaTrader 4 Android application enable traders to make the most of multiple advanced trading features which enables them to monitor and trade Forex quickly on the go, simply and securely.

Trade City Index MetaTrader 4 Trading Central

Trading Centrals Alpha Generation Indicators is a Bundle of three Major indicators including:

  • Analyst Perspectives - A go-to resource for leadership and key levels.
  • Adaptive Candlesticks - Identifies chart patterns which illustrate important changes in demand and supply.
  • Adaptive Divergence Convergence (ADC) - Much like MACD however useful at shorter lengths and provides more timely signs.

City Index MetaTrader 4 Advanced Trading Tools

The City Index advanced trading tools for MetaTrader 4 are aimed at improving the total trading experience and providing traders with a competitive advantage. City Index offers access to 20 exclusive tools which includes feature rich trade execution & management programs, sophisticated notification alarms, messaging facilities, innovative market data & more.

Trade City Index MetaTrader 4 MultiTerminal

MetaTrader 4 MultiTerminal provides a intuitive easy to use dashboard where traders can administer and supervise several trading accounts. MultiTerminal will let you manage over 100 Accounts simultaneously allowing you to place market orders, pending orders, view live market prices and track all accounts and equity at real time. All Trading accounts must be in on the same MetaTrader server. MultiTerminal doesn't support Automated Trading scripts like Expert Advisors.

City Index MetaTrader 4 AutoChartist

City Index Autochartist provides the world's first Market Scanner available for MT4 using a non-trading Expert Advisor script. Scan markets for trading opportunities while viewing all symbols and time intervals from a single graph. Gone are the days of launching a lot of graphs on which you can't remember which currency you're taking a look at. Autochartist offers a simple user interface that can be customized to suite how you like to trade.

City Index Trading benefits

  • Allows hedging
  • Offers STP
  • Low min deposit
  • Guaranteed stop loss
  • Offers Negative Balance Protection

City Index Trading Accounts Offered

Below we give an overview on the account types that City Index offer. Whatever you are looking to trade the varying City Index account types will be able to provide you with what you need.

  • Demo account
  • Micro account
  • Mini account
  • Standard account
  • STP account
  • Managed account

Can I try City Index before I buy?

City Index offer a demo account so you can try before putting down funding payments. Open a practice account & learn to trade

75% of retail investor accounts lose money when trading CFDs with this provider

City Index withdrawal and funding methods

Please note that the list of City Index payment methods below depend on the City Index Entity and the Clients Country of Residence.

All available City Index payment methods available to you can be found in your City Index members area checked on the City Index website.

City Index offer the below funding payment methods. You can use any of the below deposit options if available in your region. learn more about City Index

City Index Payment Methods

  • City Index accepts Credit cards
  • City Index accepts MasterCard
  • City Index accepts Debit cards
  • City Index accepts VISA
  • City Index accepts Maestro
  • City Index accepts Electron
  • City Index accepts Bank Transfer
  • City Index accepts MasterCard
  • City Index accepts Paypal
Broker City Index eToro XTB IC Markets
Bank transfer Yes Yes Yes Yes
Credit Cards Yes Yes Yes Yes
Paypal Yes Yes Yes Yes
Skrill No Yes Yes Yes
Payoneer No Yes Yes No
Neteller No Yes Yes Yes

*please note available City Index and other broker payment methods depend on the clients country of residence.

How can I start trading with City Index?

When opening a trading account with City Index, you will need to sign up here. Once you have received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice. You can find detailed guidance on City Index trading platforms here. You will need to provide some basic documentation to prove your identity as part of City Index onboarding and normal KYC identity checks. These checks are standard practice and help City Index provide a safe financial environment for their 14,000 users.

75% of retail investor accounts lose money when trading CFDs with this provider

Performing trades with City Index

City Index allow you to execute a minimum of trade of 1 Lot. This may vary depending on the account you open. The maximum trade requirements vary depending on the trader and the instrument. As City Index offer STP execution, you can expect tighter spreads with more transparency over the price you‘re paying to execute your trades.

As with most brokers, margin requirements do vary depending on the instruments.

City Index also offers a number of useful risk management features, such as stop losses (with trailing stops), limit orders, negative balance protection, price alerts, and much more. You can see all of the account features offered by City Index here.

CFD Trading on City Index

let's take a look at some of the basics of using City Index leverage.

City Index offer CFD which are a leveraged product for this example we describe ten times leverage.

So you have a ten thousand dollar position but you only tie up a thousand dollars a tenth of the value on your account. You have a situation where a small sum of money is controlling a much bigger financial position. This is your leverage.

So what effect does leverage have on your profits and losses well put simply it magnifies them in both directions.

City Index leverage magnifies both profits and losses when trading.

Let's say for example you buy ten thousand dollars worth of General Electric (GE) using contracts for difference ( CFDs ) using the City Index trading platform.

let's say General Electric (GE) rises 10% because its results are positive your position which was worth ten thousand dollars is now worth $11,000.

It's grown by $1000 10% in value this represents a hundred percent increase on the funds initially committed on your leverage CFD trade.

Our initital investment of ten thousand dollars for the trade and has made a thousand dollars in profit because the price is up ten percent.

The City Index leverage goes both ways. If General Electric (GE) Falls 10% on week results your position which was worth ten thousand dollars is now worth only nine thousand dollars. It has fallen by a thousand dollars.

City Index CFDs are typically used for short to medium term trades. For example City Index intraday CFD trading. Although high risk because CFD trades are separate from the financial markets, a CFD trade can be more flexible than a traditional market trade where you own the underlying asset. CFD trades give access to CFD fractional shares, CFD international markets and CFD short selling. More advanced traders can also use CFDs to hedge.

Always be aware that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider

Limiting Your Risk When Trading with City Index Negative Balance Protection

We should say something about negative balance protection with City Index. When trading using leverage an adverse move could result in losing more than your trading account balance at City Index. If your broker is regulated by the FCA Negative Balance Protection should be set in place by your broker as standard. Your City Index account could potentially become negative. We recommend you making use of negative balance protection. Using negative balance protection ensures your losses will always be limited to the current balance of the money in your account.

Limit Risk When Trading with City Index Stop Loss, City Index Stop Limit Orders

A stop-loss order is an order placed with a broker like City Index to buy or sell once the stock reaches a certain price. A stop-loss is designed to limit a traders loss on a security position.

Most traders need to use stop losses to protect themselves from huge risk unless the trade is hedged against another trade or the trader is not using leverage. Circumstances differ depending on the trade and the markets.

Education resources at City Index

To trade effectively with City Index, it's important to get a have a good understanding of the City Index trading tools and the markets. Make sure you make full use of all education tools. This includes eduction tools with City Index and externally.

City Index offer a good selection of educational resources. Take your time, learn how the financial markets move. Take the time to learn how your trading platform works. Make buy and sell trades, learn how to take advantage of global trading times and most importantly learn how to mitigate and manage investing risk.

Having an analytical approach may be a good way to approach trading with City Index.

Take time to look around the City Index platforms and train yourself to think more systematically and logically about the markets. It's a new skill-set for many, but it is what the market requires of you.

Customer Support at City Index

As part of our City Index review we review customer service options, response times and City Index trading platform problem resolution effectiveness.City Index support a wide range of languages including English, Spanish, German, Arabic, Polish, and Chinese.

City Index have a triple AAA grade support and customer service rating because they offer a wide range of languages, live chat, email and phone support.

City Index customer service support multiple languages from all over the world. Having a broker that can hire people from various locations in the world who can better communicate with you in your local language is a huge advantage well trying to deal with issues.

Your customer service experience with City Index has to be a positive one for you to effectively trade the financial markets on the City Index platform. City Index should make sure all of your questions are answered and your City Index platform issues solved. When a City Index customer has any queries regarding City Index the City Index customer support team should take these issues seriously and offer a quick and effective solution. City Index have a great client support team, which is why we have rated their customer service highly.

Livechat Support at City Index

We tested the City Index live chat and it works well. We sent messages to City Index livechat through their app and website and recieved a response within 3 minutes. Its important you test the City Index chat service yourself. a responsive chat service from City Index gives a great support experience to City Index chat service users. Its much better than waiting days for an email.

We tested communicating with City Index support in multiple languages in multiple countries. The City Index help center where able to quickly resolve our customer issues.

Email Support at City Index

We sent several emails to City Index and answer times overall were excellent. The fastest response from City Index was less than 2 minutes and the slowest response was 3 hours. Support response times may vary for you with City Index, but this was our experience sending 10 emails at varying times.

The team resolved and answered our queries. Overall very good email support from City Index.

Phone Support at City Index

We called City Index and the call was answered very quickly. The call was answered in less than 1 minutes.

The City Index phone support team were able to successfuly answer our questions and issues over the phone. We tested the multilingual City Index team by calling in varying languages. City Index made an effort to make sure our queries were answered.

Overall great phone support from City Index.

See how City Index Support Compares Against Other Brokers

Broker City Index eToro XTB IC Markets
Support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
Languages English, Spanish, German, Arabic, Polish, and Chinese English, German, Spanish, French, Italian English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian, and Turkish English, Japanese, Chinese, Polish, Afrikans, Danish, Dutch, German and more
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Risk Warning 75% of retail investor accounts lose money when trading CFDs with this provider 67% of retail investor accounts lose money when trading CFDs with this provider. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Losses can exceed deposits

What you will need to open an account with City Index

As City Index is regulated by Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS), every new client must pass a few basic compliance checks to ensure that you understand the risks of trading and are allowed to trade. When you open an account, you'll likely be asked for the following, so it's good to have these handy:

Be aware that the expiration date of Proof of address document for different entities under City Index Brand may be different.

  • A scanned colour copy of your passport, driving license or national ID
  • A utility bill or bank statement from the past three months showing your address

You'll also need to answer a few basic compliance questions to confirm how much trading experience you have, so it's best to put aside at least 5 minutes or so to complete the account opening process.

While you might be able to explore City Index's platform straight away, it's important to note that you won't be able to make any trades until you pass compliance, which can take up to several days, depending on your situation.

To start the process of opening an account with City Index you can visit the City Index trading platform here.

CFDs are leveraged products and can result in the loss of your capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered as investment advice. All information collected from https://www.cityindex.co.uk on October 21, 2021.

Watch this City Index Explainer Video

Is City Index A Good Broker?

We spent over 3 months examining City Index in depth. Although we found some very useful aspects of the City Index platform that would be useful to some traders. Overall our feeling is that you would be better served with an alternative City Index broker.

  • City Index have a good track record of offering Forex, CFDs, Spread Betting.
  • City Index has a history of over 38 years.
  • City Index has a reasonable sized customer support of at least 10.
  • City Index are regulated by the Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS). This means City Index fall under regulation from a jurisdiction that can hold a broker responsible for its misgivings; or at best play an arbitration role in case of bigger disputes.
  • City Index have regulation from Tier 1 reputable regulators.
  • City Index has the ability to get deposits and withdrawals processed within 2 to 3 days. This is important when withdrawing funds.
  • City Index have an international presence in multiple countries. This includes local City Index seminars and training.
  • City Index are able to hire people from various locations in the world who can better communicate in your local language.

City Index offer a Premium priority service. Priority traders benefit from a dedicated relationship manager, Invitations to exclusive content, seminars, webinars and hospitality events inc xmas party, summer party, golf days and more.

City Index have a market leading professional account offering. You get broker-assisted dealing* and have a dedicated Client Relationship Manager. Professional margin and leverage levels. You can learn more here.

City Index now offer PayPal trading account funding and withdrawal in the UK.

City Index have special “thematic” indices which are unique to them, including, Sector indices, Brexit hi-lo indices, and soon to be launched indices such as the conservative party indices, Labour party indices, cannabis indices, green indices ( names may change ).

City Index offer Guaranteed Stop Loss. Guaranteed stop loss orders work in the same way as standard stop loss orders, except they guarantee to close your trade at the exact trigger value you set, regardless of underlying market volatility and gapping. This is useful if you want added assurance that your position will be closed out at the precise price you specify.

City Index were voted Best Professional Trading Platform at the 2019 Shares Awards.

City Index Risk Disclosure

75% of retail investor accounts lose money when trading CFDs with this provider

Trading Risk Disclaimer

Trading financial instruments including crpytocurrency and foreign currency markets come with a very high level of risk. In regards to leverage and margin based trading you will be exposed to a high risk of loss. Some financial instruments and derivatives that are off exchange may offer varying leverage and may have limited regulatory protection and high market volatility. It should never be presumed that any investment products, techniques, indicators or any other presented resources will result in profits. You should be aware that investing may result in financial loss.

City Index not quite right?

If after reading this City Index review, City Index does not fulfill your needs check out these City Index Alternatives.

Click here to view the best City Index Alternatives

We have spent years researching the best alternatives to City Index. Click the links below to learn more.

If you feel some of the above City Index are not quiet what you are looking for or perhaps you would just like to see some alternatives. See our highly rated list of City Index alternatives below.

Related City Index Vs Comparisons

We have covered allot in this City Index review, If you want to see how City Index compares side by side with other brokers check out our City Index Vs pages.

If you would like to see how City Index stands up against other brokers you can read some of our City Index comparisons below. We compare side by side some of our top rated City Index versus comparisons. Read our indepth City Index VS pages below.

City Index review
CITY INDEX Frequently Asked Questions

Read our detailed City Index FAQ Section updated for 2021.

Can I try City Index before I buy?

City Index offer a demo account so you can try the City Index platform with virtual trading before you put down a payment. Virtual trading with City Index is zero risk. Learn more here

What funding methods do City Index accept?

Please note that the list of payment methods below depend on the City Index Entity and the Clients Country of Residence.

City Index offer the following funding payment methods Credit cards, MasterCard, Debit cards, VISA, Maestro, Electron, Bank Transfer, MasterCard, Paypal, among other payment methods.
Learn more here

75% of retail investor accounts lose money when trading CFDs with this provider

Is City Index safe?

City Index are considered safe as they are regulated by and checked for conduct by the Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS). Any payments funded to City Index accounts by traders are held in a segregated bank account. For added security City Index use tier-1 banks for this. Tier 1 is the official measure of a banks financial health and strength.

75% of retail investor accounts lose money when trading CFDs with this provider

Is City Index trading good?

City Index is considered good and reputable to trade with City Index. City Index is used by over 14,000 traders and City Index users. City Index offers Forex trading, CFDs trading, and Spread Betting trading. Minimum deposit with City Index is 25.

Is City Index trading Legit?

City Index was founded in UK in 1983. City Index has been facilitating trade on the financial markets for over 38 years. City Index offers clients Forex trading, CFDs trading, and Spread Betting trading. All funds deposited to City Index are held in segregated tier 1 bank accounts for security. City Index is regulated by Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS) so can be considered legit.

Is City Index a good broker?

City Index is overseen by the top tier financial regulators Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS) so can be considered a good broker. City Index allows Forex trading, CFDs trading, and Spread Betting trading.

Is City Index trustworthy broker?

City Index can be considered trustworthy. All money funded to City Index is placed into a segregated tier 1 bank account. this means your money in not held by City Index directly by a tier 1 bank. The broker has no direct access to your funds so cannot misappropriate your money. Also City Index is regulated by Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS).

What is the minimum deposit for City Index?

The minimum deposit to trade with City Index is 25.

How long do City Index withdrawals take?

Withdrawing money from City Index processing time varies depending on the method but averages 2-5 days.

Is City Index regulated?

City Index is regulated by the Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS). Regulatory bodies conduct regular reviews and audits as part of City Index maintaining their regulatory status. You can learn more about these reviews on the regulator websites.

Is City Index a market maker?

City Index is a market maker. Stocks, currency and other commodities and instruments will be purchased by City Index even if no buyer is lined up.

How can I start trading with City Index?

When opening a trading account with City Index, you will need to sign up here. Once you have received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice. You can find detailed guidance on City Index trading platforms here.

Is my money safe with City Index?

City Index is regulated by the Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Monetary Authority of Singapore (MAS). One of the most important criteria for traders when choosing a broker like City Index is the regulatory body and regulatory status of the broker. Brokers who conduct business without regulation do so at their own discretion and pose a direct risk to the security of their clients money.

Regulated brokers will not manipulate market prices. When you send in a withdrawal request to City Index, this will be honored. If they violate any regulatory rules their regulated status can be stripped.

Is City Index a con?

City Index is regulated and well established having been in business for over 38 years. City Index is definitely not a con.

Can you make money with City Index?

Although traders have had great success with City Index. Trading on the financial markets with City Index is not a get rich scheme. If you educate yourself, practise with a demo account and carefully plan your trading your chance of success will greatly increase. Never trade with money you cannot afford to lose. 75% of retail investor accounts lose money when trading CFDs with this provider.

Does City Index have fees?

City Index withdrawal fees varies on payment method.City Index does charge a fee for inactive accounts. City Index does charge deposit fees.

When was City Index founded?

City Index was founded in 1983.

How many people use City Index?

City Index is used by over 14,000 registered City Index users.

What is City Index Headquarters country?

City Index has its head quarters office in UK .

Does City Index offer negative balance protection?

City Index offers negative balance protection. With Negative balance protection means traders cannot lose more money than they have deposited.

Does City Index offer guaranteed stop loss?

City Index offers guaranteed stop loss protection. With guaranteed stop loss protection risk is managed. Traders are guarenteed to close your trade at your specified price. Stop Loss orders are guaranteed only during market hours and under normal trading conditions.

Does City Index allow scalping?

City Index does not offer scalping.

Does City Index allow hedging?

City Index offers hedging.

Does City Index offer CFD trading?

City Index offers CFD trading.

Does City Index offer STP?

City Index offers STP trading.

How many people use City Index?

City Index is used by over 14000 City Index users and traders.

Is City Index an ECN broker?

City Index does not offer ECN trading.

Does City Index offer a demo account?

City Index offers a demo account.

Does City Index offer an Islamic account?

City Index does not offer Islamic accounts.

What are the funding methods for City Index?

Please note that funding methods and funding options available with City Index can be found in the City Index Members area and depend on the City Index client’s country of residence. Please check your specific available payment methods on the City Index website. City Index accept the following funding methods : Credit cards, MasterCard, Debit cards, VISA, Maestro, Electron, Bank Transfer, MasterCard, Paypal, .

City Index review written by Andrew Blumer and Mark Hansen

We hope you found our review of the City Index brokerage firm useful.

This article was written by our financial editor Mark Hansen and Andrew Blumer.

Mark was previously of the Kiel Insitute and has worked with financial organisations across Europe, Australia, South East Asia, South Africa and the Middle East. Mark has over 15 years experience in financial analysis, forecasting, financial modeling idenifying new market opportunities in Stocks, CFD's, Forex and Commodities.

Andrew has a well-established career in fintech and came up with comparebrokers.co to make trading on financial markets more transparent and accessible.

Whether you want to trade Forex, Stocks, Commodities or Indices we will help you find the best online broker for you from 400+ brokers for clients based in the UK, Europe, Asia, South Africa and Australia.

City Index review written by Mark Hansen of Comparebrokers.co