City Index Review 2025

City Index review
City Index Awards

City Index have won numerious industry awards over the 41 years they have been operating as a financial broker. We have listed the most notable awards and mentions for City Index below.

• Best CFD Provider - ADVFN International Financial Awards - 2024
• Performance Analytics - ForexBrokers - 2023
• Best In Class - ForexBrokers - 2023
• Best Trading Platform - Online Money Awards - 2022
• Best App - Shares Awards - 2022

City Index review
City Index Fees Explained

• City Index doesn't charge withdrawal fees.
• City Index does charge a fee for inactive accounts.
• City Index does charge deposit fees. A currency conversion fee may be applied as withdrawals and deposits from City Index are conducted in USD. Any other currency will have to be converted to your local currency by your 3rd party payment provider.

City Index Costs To Check

Modern brokers like City Index provide advanced online trading platforms, mobile apps, financial analysis tools and educational resources. These services require significant investment, and in turn, City Index may charge clients various fees for trading activities. Be mindful of these charges, impacting your overall City Index trading profitability.

How City Index Fees Compare Against Other Brokers

For City Index average spreads as of November 2024 (EUR/USD): as low as 0.5 points. For the most current information, please refer to the City Index website.

City Index Minimum Deposit

City Index requires a minimum deposit of 150 GBP/USD/EUR when opening an City Index trading account.

A minimum deposit is the minimum amount of money required by City Index to open a new online brokerage account with them.

Don't be scared off by brokers like City Index charging a minimum deposit to open a trading account. Brokers charging higher minimum deposits may offer additional premium services on their platforms that are not free on other platforms.

In the trading world, brokers like City Index, have different minimum deposit requirements based on the target audience they are trying to attract. Brokers with lower minimum deposit requirements typically cater to a more mainstream audience who don't require advanced research tools or features. On the other hand, brokers that require a larger minimum deposit often provide a greater range of trading features, more in-depth technical analysis, research tools, and better risk management features.

Some brokers may waive the minimum deposit requirement to attract new customers but may compensate for it by charging higher transaction commissions and trading fees. As the online trading market becomes more competitive, brokers have reduced their minimum deposit requirements to attract new clients.

However, it's important to note that depending on your trading account type, some brokers may require a higher minimum deposit of up to 10,000 GBP/USD. Therefore, it's essential to research and compares different brokers to determine which best suits your trading needs and budget.

City Index Withdrawal Fees

City Index doesn't charge withdrawal fees.

City Index Withdrawal rules may vary across different brokers when it comes to transferring funds from your City Index or other broker trading account. Each brokerage firm has its specific withdrawal methods. The payment provider associated with City Index may have different transfer processing fees and processing times, affecting how long it takes to receive your funds.

In addition, currency conversion fees may apply if the City Index withdrawal and receiving currencies differ, adding to the overall transaction costs. The currency conversion fee depends on your base currency, receiving currency, and the 3rd party payment provider that is separate from City Index. Researching and comparing City Index withdrawal policies and fees across different brokers is essential before choosing one, especially if you are withdrawing City Index funds frequently or dealing with large sums of money. Awareness of these City Index fees and policies can help you plan and budget accordingly and avoid any unpleasant surprises when transferring your City Index funds.

For example, City Index allows you to withdraw your funds to Debit Cards, Credit Cards, VISA, Maestro, Electron, MasterCard, PayNow, Internet Banking / FAST, Bill Payment, Wire Transfer, PayNow.

City Index Inactivity Fees

City Index does charge a fee for inactive accounts.

When a trading account goes unused for a certain period, brokerage clients may be charged an account inactivity fee. To avoid such fees, clients may need to fulfill specific trading activity requirements outlined by City Index terms and conditions. It's important to note that inactivity fees are not unique to online trading accounts, as many financial service companies may also charge them.

Make sure you're fully aware of all City Index fees and services. It's recommended that you check the City Index website before signing up. If you decide to close your City Index account, it's important to do so with the City Index broker customer support and obtain confirmation that no remaining City Index fees are due.

Brokers like City Index must disclose any inactivity fees as part of their regulations. The type of account and broker you sign up for, will determine whether or not you can be charged an inactivity fee under certain circumstances.

Certain brokers may levy inactivity fees to recoup the expenses associated with sustaining your account on their trading platforms when there is a shortage of commission fees earned from your trading activities.

City Index Deposit Fees

City Index do charge deposit fees.

Reviewing deposit fees before initiating a transaction is imperative, as certain brokers might impose a charge for depositing funds from your payment method to your trading account. The payment method employed for funding your account might also incur a fee.

Depositing funds into your trading account may incur a fee, which could vary depending on the fiat currency used. For instance, depositing funds from a credit card can attract high fees. Additionally, not all brokers accept credit card payments for account funding. It's crucial to review the funding options and associated fees the broker provides before depositing any funds.

City Index Commission Fees

City Index does charge commission on CFD instruments.

Brokerage firms like City Index may charge commission fees as compensation for executing trades on behalf of traders on their trading platforms. Commission fees can vary depending on the type of financial asset being traded and the City Index trading account level held by the trader.

City Index may charge commission fees for fulfilling, modifying, or canceling an order on behalf of its clients. However, if a market order is not fulfilled, no commission fee is usually charged. Reviewing City Index terms and conditions to understand the commission fees and any other charges that may apply is essential.

City Index review
Trading on City Index web platforms and other applications

City Index offer the popular MT4 forex trading platform. To see a list of the top MT4 brokers, see our comparison of MT4 brokers.

City Index also offer mobile apps for Android and iOS trading apps help you stay on top of your trades and execute them on the go.

See City Index's platforms

Is the City Index Trading Platform Secure?

You should take the security of your personal information seriously and check SSL encryption is enabled on the City Index trading platform to protect you on PC and mobile City Index platforms. To further enhance security, we encourage traders to always look for the lock sign on their browser when using City Index web trading platforms.

City Index Trading Platform Options

After logging into your City Index account, you'll find a range of trading platform options available below.

• MetaTrader 4 (MT4)

Please be aware that City Index does not currently support the MetaTrader 5 (MT5) trading platform. However, if you're looking for a broker that does offer MT5, you can check out our list of recommended brokers available through the provided link.

City Index does not support the cTrader trading platform. However, if you're looking for a broker that does offer cTrader, you can explore other options available through the provided link.

Let's explore each of these trading platforms in detail and what options City Index gives you.

City Index review
City Index MetaTrader 4 (MT4)

City Index MetaTrader 4 (MT4) In Detail

MetaTrader 4, commonly known as MT4, has been a well-known and widely used trading platform in the financial markets since its inception in 2005. MT4 on City Index offers traders comprehensive features and tools to enhance their trading performance. The City Index MT4 user-friendly interface and highly customizable trading environment allow traders to tailor the City Index platform to their needs. One of the standout features of MT4 is its charting functionality, which allows City Index traders to analyze price movements and make informed trading decisions. Additionally, advanced order management tools give City Index traders greater control over their trades, allowing them to manage risk better and optimize their trading strategies on the MT4 City Index trading platform.

MetaTrader 4 (MT4) was created mainly for Forex trading, but it can also facilitate the trading of other financial instruments via CFDs and Spread Betting. You cannot trade real assets like stocks, shares, commodities, indices and ETF's on the City Index MetaTrader 4 (MT4) trading platform. MT4 is a platform available with City Index, that facilitates trading financial instruments in the form of CFD contracts or Spread bets. The City Index MT4 platform does not provide access to physical assets such as stocks, commodities, or ETFs for trading. City Index allows trading CFDs and Spread bets, which do not involve owning underlying assets but speculating on price movements, using high risk leverage. To gain more information about the MT4 Platform, click here.

You can start using the MetaTrader 4 platform with City Index in multiple formats including through an online web platform, Through a downloadable application for Windows PCs and Apple Macintosh computers. City Index MetaTrader 4 is compatible with the latest macOS. City Index allows traders to trade on mobile devices through Android and iOS devices like the iPhone.

Metatrader 4 Webtrader on City Index

MetaTrader 4 (MT4) is a widely used trading platform in the world, offering a range of advanced tools and features. Recently, MT4 has been made available as a web-based application through a web browser, enabling traders to access the platform from anywhere.

The web version of MT4 provides the same user-friendly interface and customizable trading environment as the desktop version. With MT4 web, traders can access advanced charting tools, online trading indicators, and a Dealing Desk-free trading environment.

Additionally, traders can enjoy Raw Pricing without any intervention from brokers. Overall, MT4 web is a convenient and efficient way for traders to access the platform and manage their trades.

Trade City Index MetaTrader 4 on iOS Devices

You can download the City Index app or trade with City Index through the MetaTrader 4 application on the Apple app store.

Download the Metaquotes MetaTrader 4 Program free of charge from Apple's App Store. City Index customers have instant access to the financial market and can completely manage a Portfolio on the go.

Trade City Index MetaTrader 4 on Android Devices

Millions of people worldwide use Android mobile devices and tablets, and City Index offers its clients access to the MetaTrader 4 platform on these devices. With the City Index MetaTrader 4 Android application, traders can monitor the financial markets and execute trades directly from their Android-based smartphones and tablets. This app provides access to a range of advanced trading features, allowing City Index traders to stay on top of their trades and react quickly to changes in the market. With the City Index MetaTrader 4 Android app, traders can securely manage their trades on the go, making it a convenient and efficient way to stay connected to the market.

Trade City Index MetaTrader 4 Trading Central

Trading Centrals Alpha Generation Indicators available on City Index are a powerful bundle of three major indicators designed to help traders make informed decisions. City Index MT4 Trading Central indicators include:

• Analyst Perspectives - A valuable resource for traders seeking leadership insights and key levels.
• Adaptive Candlesticks - This indicator is capable of identifying chart patterns that highlight significant changes in demand and supply.
• Adaptive Divergence Convergence (ADC) - Similar to MACD, but with greater utility at shorter lengths, this indicator provides more timely signals.

Trading Centrals Alpha Generation Indicators can help City Index traders better understand market trends and patterns, enabling them to make more informed trading decisions. These indicators can provide valuable insights into market movements, allowing City Index traders to potentially stay one step ahead.

City Index MetaTrader 4 Advanced Trading Tools

The City Index MetaTrader 4 trading platform has advanced tools that enhance the overall trading experience and give City Index traders detailed market tools. With feature-rich trade execution and management programs, sophisticated notification alarms, messaging facilities, innovative market data, and more, City Index provides traders with everything they need to succeed. The City Index MT4 platform also includes a range of technical analysis tools, with 30 indicators built in, 2000 plus free indicators, and the availability of paid indicators, allowing City Index traders to analyze the market at any level of complexity.

Trade City Index MetaTrader 4 MultiTerminal

MetaTrader 4 MultiTerminal offers traders an intuitive and user-friendly dashboard to manage and monitor multiple trading accounts. This powerful tool allows traders to oversee over 128 accounts simultaneously, enabling them to place market and pending orders, view real-time market prices, and track all accounts and equity in real-time.

It's important to note that MultiTerminal only supports trading accounts on the same MetaTrader server and doesn't allow automated trading scripts such as Expert Advisors.

This tool is ideal for traders who manage several accounts simultaneously and require a more efficient and effective way to track and execute trades. You can have up to 10 demo accounts on MetaTrader 4 MultiTerminal.

City Index MetaTrader 4 AutoChartist

Autochartist on the City Index platform is a powerful tool designed to help traders find trading opportunities quickly and easily.

Available for City Index MetaTrader 4 Autochartist can scan the market using an expert advisor script.

With Autochartist, City Index traders can scan multiple markets and timeframes from a single graph, making it easy to keep track of all their preferred symbols without launching multiple graphs. Using Autochartist can save City Index users time and makes the trading process more efficient.

The Autochartist interface is user-friendly and can be customized to suit individual trading preferences. City Index traders can navigate the platform and find the information they need to make informed trading decisions.

City Index Autochartist is a valuable tool for traders who want to stay ahead of the curve and identify trading opportunities quickly and easily. With its powerful features and easy-to-use interface, Autochartist is an essential tool for City Index traders of all experience levels.

City Index Trading benefits

• City Index Allows hedging
• City Index Offers STP
• City Index Low min deposit
• City Index Guaranteed stop loss
• City Index Offers Negative Balance Protection

City Index Trading Accounts Offered

Below we give an overview of the account types that City Index offer. Whatever you are looking to trade, the varying City Index account types will be able to provide you with what you need.

• City Index Demo account
• Micro account
• City Index Mini account
• City Index Standard account
• City Index ECN account
• City Index STP account
• City Index Managed account

Can I try City Index?

City Index provides a demo account that enables individuals to explore trading before investing their funds. By creating a City Index practice account, users can gain experience and knowledge of how to trade effectively. Demo trading accounts like the City Index demo account can help individuals to make informed decisions before investing their money.

Open a demo City Index account to practice and trade.

73% of retail investor accounts lose money when trading CFDs with this provider

City Index withdrawal and funding methods

It's essential to remember that the payment methods provided by City Index vary based on the City Index entity and the City Index client's country of residence. To view the City Index payment options available, you can log into your City Index member's area.

City Index offers various funding payment methods listed in your City Index dashboard if available in your region. To learn more about the City Index funding and withdrawal options available in your area, you can explore the City Index website.

City Index provides several payment methods for funding your City Index account. You may utilize any of these deposit options if they are available in your region. City Index ensures that users have multiple payment methods to choose from, making it more convenient for verified City Index account holders to add funds to their accounts. However, it's important to note that the availability of payment methods may vary depending on the City Index user's location. learn more about City Index funding and withdrawal methods.

City Index Payment Methods

Some City Index payment methods are local and are available only to specific regions. City Index account holders should check which payment methods are provided in your region.

• City Index accepts Debit Cards
• City Index accepts Credit Cards
• City Index accepts VISA
• City Index accepts Maestro
• City Index accepts Electron
• City Index accepts MasterCard
• City Index accepts PayNow
• City Index accepts Internet Banking / FAST
• City Index accepts Bill Payment
• City Index accepts Wire Transfer
• City Index accepts PayNow

How can I start trading with City Index?

To open a trading account with City Index, individuals can sign up on the City Index website. Upon completing the signup process, users will receive login details via email, which they can use to access their accounts.

The next step involves submitting identification documents for City Index account validation and making a deposit. Once completed, City Index users can download the trading platform of their choice.

It's important to note that City Index requires users to provide essential documentation to verify their identity during onboarding and routine KYC identity checks. These checks are a standard practice that helps City Index maintain a trustworthy financial environment for its 1,000,000 users. Detailed information on the City Index trading platforms is available on their website.

73% of retail investor accounts lose money when trading CFDs with this provider

Performing trades with City Index

When using City Index, the minimum trade size is typically 1 Lot units of the base currency of the instrument being traded. However, this amount may vary based on the specific account a user has opened. The maximum trade requirements on eToro can vary depending on the specific trader and instrument being traded. With the ECN and STP execution methods offered by the platform, traders using City Index can enjoy tighter spreads and greater transparency when it comes to the pricing of their trades.

Like other brokers, City Index margin requirements can differ depending on the traded instrument.

City Index offers traders several risk management tools and features, such as Technical analysis, Fundamental analysis, Diversification of portfolio, Negative Balance Protection, Stop losses (with trailing stop loss orders), Position sizing techniques, Price alerts, Position sizing techniques, Limit orders, Hedging strategies, amonst others. You can learn more about City Index, and see all of the City Index account features on the official City Index website.

CFD Trading on City Index

We will show you an example of the basics of using City Index leverage.

CFD trading on City Index allows traders to speculate on the price movements of various financial instruments against the broker City Index, without actually owning real assets. With CFDs, City Index traders can profit from upward and downward price movements by going long (buying) or short (selling) on an asset.

City Index provides CFDs which are leveraged products. For this example, let's assume a ten times leverage. So, if you have a $10,000 position, you only need to tie up $1,000 or a tenth of the value in your account. With high-risk leverage, a small sum controls a much bigger financial position.

The effect of leverage on profits and losses magnifies them in both directions. In other words, City Index leverage profits and losses are magnified when trading. For instance, using CFDs, you use the City Index trading platform to buy/sell $10,000 worth of Apple Computer Inc. If the stock rises by 10% due to positive results, your position is now worth $11,000, representing a $1,000 or 10% increase in value. This CFD trade has a 100% increase in the funds initially committed.

On the other hand, if Apple Computer Inc falls by 10%, your position worth $10,000 is now worth only $9,000, representing a $1,000 decrease. Therefore, City Index leverage magnifies both profits and losses in trading.

Trading CFD trades on the City Index platform can provide more flexibility than traditional market trades, allowing access to CFD fractional shares, international markets, and short selling. They are commonly used for short to medium-term trades, such as intraday CFD trading, but are high-risk due to their separation from the financial markets.

Experienced City Index traders can trade high risk CFD trades to hedge items in their portfolio.

Always be aware that CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose money when trading CFDs with this provider

Limiting Your Risk When Trading with City Index Negative Balance Protection

Negative balance protection is important for traders using leverage on platforms like City Index. In an unfavourable market move, leverage can result in a loss that exceeds the trader's account balance, leaving them with a negative account balance. If a City Index trading position does not go in your favour, this is where negative balance protection comes in handy.

Brokers regulated by the Financial Conduct Authority (FCA) must offer negative balance protection as a standard feature. With negative balance protection, City Index trading losses are always limited to the current balance of funds in the trader's account.

Even if an City Index trader experiences a significant loss, they will never owe more money than what is available in their City Index account balance.

It's important for City Index traders to understand the potential risks of trading with leverage and to take advantage of features like negative balance protection to mitigate those risks. By doing so, traders can trade with peace of mind, knowing that City Index losses are limited to the funds available in your City Index account when negative balance protection is in place.

Limit Risk When Trading with City Index Stop Loss, City Index Stop Limit Orders

Stop-loss orders are a popular risk management tool traders use on platforms such as City Index . By setting a specific price point for buying or selling a security, traders can limit their potential losses on a position.

Stop-loss orders are especially important for City Index traders not hedging their positions or using leverage, as they can be more vulnerable to significant losses. However, the circumstances in which an City Index trader should use a stop-loss order can vary depending on the specific trade and market conditions.

Overall, stop-loss orders can provide City Index traders with an effective way to manage risk and protect their investments in volatile markets. Stop Loss and Take Profit are not guaranteed with City Index, you must actively monitor your live trading portfolio and financial exposure on City Index.

Education Resources at City Index

City Index offer educational resources which include Trading Courses, Lessons,Webinars, Academy, Lessons, Glossary, News and analysis. Please bear in mind that these resources provided by City Index do not guarantee any results when trading. When we checked on the City Index website, these educational resources were not available in every language. Also some financial instruments mentioned in any City Index educational resources may not be available in your region.

To trade effectively with City Index, it's important to have a good understanding of the City Index trading tools and the markets. Make sure you make full use of all education tools. Including educational tools with City Index and externally.

City Index . It's essential to take the time to learn about the financial markets and understand how they move before diving into trading with City Index. Familiarizing yourself with the City Index trading platform is crucial to use it effectively.

While learning, you can also use global trading times to practice making live buy or sell trades using City Index. This hands-on experience can help you gain confidence and become more comfortable with trading.

Furthermore, learning how to mitigate and manage investment risk is crucial. Trading with City Index involves developing a strategy considering risk management techniques such as stop-loss orders, diversification, and position sizing. By effectively managing risk, you can increase your chances of success in the markets.

Learning about the financial markets, trading platforms like City Index, and risk management techniques can help you become a more confident and successful trader.

Take an analytical approach to trading with City Index. Explore the City Index platform and train yourself to think systematically and logically about the markets.

While it may be a new skill set for some, it is what the market requires for success. Developing your trading skills with City Index, before live trading.

Customer Support at City Index

As part of our City Index review, we review customer service options, response times and problem resolution effectiveness on the City Index trading platform. The City Index trading platform supports multiple languages, which includes English, Spanish, German, Arabic, Polish, and Chinese.

City Index Available Support Types

City Index has a triple AAA grade support and customer service rating because they offer various range of languages, live chat, and email support.

City Index customer service supports multiple languages from all over the world. Having a broker that can hire people from various locations worldwide who can better communicate with you in your local language is a huge advantage when dealing with issues.

Your customer service experience with City Index has to be positive for you to effectively trade the financial markets on the City Index platform. City Index should answer all of your questions and your City Index platform issues are solved. When an City Index customer has any queries regarding City Index, the City Index customer support team should take these issues seriously and offer a quick and effective solution. City Index has a great client support team, so we have rated their customer service highly.

Livechat Support at City Index

We experienced fast and responsive support from City Index

At City Index, customer support is a top priority. We put their live chat to the test, reaching out through both their app and website. We were pleasantly surprised to receive a response within three minutes. Don't take our word for it. Test the chat service yourself. A responsive chat service from City Index should be a positive support experience for all City Index users, saving you from waiting days for an email response.

We also tested communicating with City Index support in various languages and countries. The City Index help centre quickly resolved our customer issues.

Email Support at City Index

As part of our review process, we wanted to test the email support offered by City Index. We sent 25 emails at different times and were impressed with the response times. We received the fastest response in less than 2 minutes, and the slowest response was 3 hours. While your experience may vary, our testing shows City Index has excellent email support overall.

The support team quickly and efficiently resolved all of our queries. Overall, we were very satisfied with the email support provided by City Index. If you're looking for a broker with reliable email support, City Index is worth considering.

Phone Support at City Index

Our experience with City Index phone support was positive. When we called, the team answered our call promptly, in less than a minute.

During the call, we tested the multilingual City Index team by speaking in different languages, and they made an effort to answer our queries in each language.

The phone support team successfully resolved our questions and issues over the phone. Overall, we found the phone support from City Index good.

See how City Index Support Compares Against Other Brokers

What you will need to open an account with City Index

As City Index is regulated by FCA (Financial Conduct Authority) (446717), ASIC (Australian Securities and Investments Commission) (345646) City Index Australia Pty Ltd, MAS (Monetary Authority of Singapore) (200400922K), FMA (Financial Markets Authority, New Zealand) .

As a new client of City Index, you will be required to pass a few basic compliance checks to ensure that you fully understand the risks involved in trading and are permitted to trade with City Index in your region. During the City Index account opening process, you will be asked to provide City Index with certain documents, including a scanned copy of your passport, driving license or national ID, as well as a utility bill or bank statement from the past three months to verify your address.

When registering with City Index have the following documents available.

• City Index require a scanned colour copy of your passport, driver's license or national ID card.
• A recent utility bill or bank statement that confirms your residential address for City Index compliance. This must be dated within the last six months.
• If you plan to fund your City Index account using a credit or debit card, you will need to provide a scanned copy of the front and back of your card. You can mask any sensitive information like the CVV code on the City Index platform.

It's worth noting that the expiration date of the proof of address document may differ for different entities under City Index Brand. Additionally, you will need to answer some basic compliance questions to confirm your level of trading experience. This process usually takes around 5 minutes, and once you've passed compliance, you can start exploring City Index's platform.

However, remember that you won't be able to make trades on City Index until you have passed compliance, which may take several days, depending on your circumstances. It's essential to complete the City Index KYC compliance process as soon as possible to avoid any delays in accessing the City Index platform's features.

It is important to note that City Index may request additional documents or information to verify your identity or comply with regulations. The account opening process usually takes a few minutes to complete, and you can start exploring the City Index platform and features immediately. However, you must pass the verification process to start live trading with City Index, which can take up to a few business days.

To start the process of opening an account with City Index you can visit the City Index trading platform here.
73% of retail investor accounts lose money when trading CFDs with this provider
You should consider whether you can afford to take the high risk of losing your money.

CFDs are leveraged products and can result in significant losses, excess of your invested capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered investment advice. All information collected from https://www.cityindex.co.uk on December 26, 2024.

Watch this City Index Explainer Video

City Index review written by Andrew Blumer and Mark Hansen