Questrade Rated 3/5

Questrade Guide - Read our In Depth 2024 Questrade Review

This detailed Questrade review has been researched and fact checked by industry experts with over 30 years of financial experience in Forex trading, Spread Betting, Share Dealing.

Learn more about Questrade.

Benefits of Trading with Questrade

Questrade Review 2024 Quick Summary
💰 Min Deposit 1000
👱‍♂️ Used By 10,000 Questrade users and traders
📆 Founded 2008
🌍 HQ Canada
👮‍♂️ Regulation Organization of Canada (IIROC)
🚫 Excluded Countries Questrade is not available in the following countries :

Open Questrade's Website

Your capital is at risk

Learn more about IC Markets.
learn more Learn more about IC Markets.
Losses can exceed deposits

What is Questrade?

Questrade are a worldwide financial trading platform and broker. founded in 2008

Over 16 years later Questrade now serves over 10,000 retail investors Forex trading, Spread Betting trading, and Share Dealing trading.

Questrade are a global broker. Questrade have a head office in Canada.

When trading in the financial markets, finding a broker that meets your needs can be very time-consuming.

We will dive deep in this Questrade review and assess how well the Questrade platform functions in its role as an international multi asset trading platform for traders in 2024.

Visiting many broker websites, all of which have different language uses. Technical language and terminology can be confusing with brokers like Questrade. Choosing or shortlisting a trading platform like Questrade can be time consuming. Choosing a trading platform requires a significant amount of research and analysis. It can be challenging to understand each platform's various features and benefits, especially with a complex trading platform like Questrade.

As a result, selecting the right trading platform like Questrade requires a deep understanding of the market, trading strategies, and platform functionality. The task becomes even more daunting when considering the vast number of online brokers like Questrade available, each with unique features, fees, and regulations.

In such a complex landscape, finding a reliable and trustworthy broker like Questrade requires thorough due diligence and careful consideration. Some Questrade trading features can be complex when trading on mobile or using the Questrade online trading platform. Beginners and inexperienced traders must take the time to learn how to use the Questrade trading tools properly. In our review of Questrade we explain the pros and cons. What Questrade offer, countries Questrade are available in. Who Questrade are regulated by and more.

Questrade Review Screenshot

When it comes to online trading with brokers like Questrade, carefully review Questrade as your broker can make or break your success. Choosing the right broker is essential to ensure your Questrade investments grow and flourish. However, beware of fake and unreliable brokers lurking in the shadows, waiting to take advantage of unsuspecting traders.

You must be diligent and thorough in your Questrade review selection process to safeguard your hard-earned money. It's crucial to do your due diligence and research the reputation, track record and trust worthyness of Questrade. You must also ensure the Questrade broker's profile, trading tools, fees and regulation aligns with your needs and goals.

Remember, Questrade needs to be your partner in your trading journey.

Our team has endeavored to break down the complex world of trading with Questrade into easily digestible information in this Questrade review. We want to ensure you have all the knowledge necessary to use the Questrade trading tools confidently, from depositing and withdrawing funds to executing trades.

We understand that informed decisions with Questrade are the key to successful trading, so we've provided this detailed Questrade review. So, take a seat, grab a cup of coffee, and dive in to learn about Questrade and how it can benefit you or if Questrade is not for you.

Online investing with Questrade can be just as risky as traditional offline investments. Therefore, conducting thorough research on the company you plan to invest with is crucial. If considering trading financial assets with Questrade, evaluating the Questrade platform is important. Evaluation includes researching the Questrade management team, track record, and services.

As a trader, you should feel confident that your financial investments are in good hands with Questrade. That's why it's essential to understand the Questrade company policies and practices before making any investment decisions. By doing your due diligence and understanding Questrade platform, you can make informed investment choices that align with your financial goals. So take the time to research Questrade thoroughly and make the most of your online investing experience.

We aim to provide you with all the information in this Questrade review you need to determine if Questrade is the right fit for you. But we don't stop there - we also offer valuable insights into other great alternatives to Questrade, so you can make a more informed decision and compare other brokers against Questrade.

If you want to look at some Questrade alternatives that might better fit your needs, we list and compare some of the best Questrade alternatives further down this Questrade review.

Trading online with Questrade requires an understanding of what you are doing. It can be challenging and requires significant research and understanding of the Questrade trading tools and features. You must know what you are doing when trading with Questrade. That's why we've compiled this detailed Questrade review with some important information that will hopefully make you more informed when online trading with Questrade.

Questrade Review Table of Contents

Questrade review
Questrade is a Multi-Assets Trading Platform with over 194+ Assets

Learn more about Questrade. Questrade is a multi asset platform with 194+ tradable Assets. Assets available on Questrade include Forex trading, Spread Betting, Share Dealing.

Questrade trades in multiple financial asset types. A financial asset is any security or asset that has financial value attached, tangible or intangible. This means that Forex trading, Spread Betting, Share Dealing are considered financial assets.

Features of Questrade

Questrade review
What you should know

Questrade offer three ways to trade: Forex trading, Spread Betting, Share Dealing. The assets and products available to you on the Questrade trading platform depends on the region of the world, you are in and the Questrade entity you have an account.

With Questrade you will need a minimum deposit of $1000. You can sign up for a demo account to acquaint yourself with Questrade platform.

Questrade are able to accommodate various levels of traders whether you are experienced or a beginner.

Are Questrade safe?

When considering Questrade for your trading activities, its financial regulatory status in your region is crucial. One of the primary considerations when evaluating a broker, such as Questrade, is to assess the broker's regulatory status and administrative body. Brokers operating without supervision from a regulatory authority are free to make their own rules, which may pose a risk to investors. Any capital you invest is at risk.

Established in 2008, and in operation for 16 years Questrade have a head office in Canada.

Questrade is regulated. This means Questrade are supervised by and is checked for conduct by the Organization of Canada (IIROC) regulatory bodies.

Questrade withdrawal requests will be honoured. Brokers that operate under the supervision of regulatory authorities like Questrade are subject to strict guidelines that prohibit them from manipulating market prices to their advantage. Regulatory oversight ensures brokers operate with integrity, fairness, and transparency, safeguarding investors' deposits. Questrade are held accountable for their actions and may face severe consequences if they violate any financial regulations. If you are a client of Questrade and wish to withdraw funds from your account, you can rest assured that your request will be processed promptly. Questrade has a reputation for efficient and reliable fund transfers, and adhere to the rules of the financial regulators they are regulated with. When you submit a withdrawal request, Questrade will verify your account details and process the payment within the stipulated timeframe, usually within a few business days. By partnering with a trustworthy broker like Questrade, you can enjoy peace of mind and focus on your trading activities. If Questrade violate any regulatory rules their regulated status could be stripped.

Your capital is at risk

Is my money safe with Questrade?

All payments made to Questrade by traders are securely held in a segregated bank account.

Questrade uses Tier 1 banks for increased security. These banks are deemed the most reliable for client capital due to their strong core capital reserves and ability to withstand losses.

What are Tier 1 banks and why should Questrade use them?

Questrade partnering with Tier 1 banks offers reliability, efficient payment processing, reduced counterparty risks, and better protection for client funds. These banks are the most financially stable and secure institutions globally, with robust financial strength and high-quality risk management practices. They hold substantial core capital reserves, making them capable of handling unexpected losses and market volatility without endangering their Questrade clients' funds.

Questrade clients can have greater confidence in their financial security when working with a Tier 1 bank because Questrade are subject to strict regulatory oversight and must adhere to stringent guidelines to maintain its Tier 1 status.

What does it mean to have your funds in Questrade deposited in a Tier 1 bank?

Depositing funds with Questrade ensures that your money is held in a secure bank account with sufficient capital to meet your withdrawal requirements, even if Questrade were to go out of business unexpectedly.

Based on the information presented, it is safe to conclude that Questrade is a secure and safe platform.

Please be aware that trading in financial assets with Questrade carries a risk of loss. Questrade trading risk can occur due to inadequate market research, lack of experience, or failure to use the platform tools. It is common to experience rapid losses when trading financial investments like Forex trading, Spread Betting, Share Dealing due to market volatility. Therefore, you should only risk trading when you understand that your capital is at risk at any time.

Questrade emphasizes this risk on its platform and provides clear risk warnings - Your capital is at risk. After answering some important questions about Questrade, let's closely examine its features.

To better understand the Questrade trading platform, you can create two separate accounts - one with real money and the other a Questrade demo account. A Questrade demo account provides a risk-free environment for experimenting with the Questrade platform's features and trading strategies before risking your actual funds. This approach can help you gain experience and confidence in Questrade trading decisions.

Open a demo account Visit Questrade

Your capital is at risk

Full disclosure: We may receive a commission if you sign up with a broker using one of our links.

How Questrade as a Company Compare Against Other Brokers

Broker questrade IC Markets Roboforex eToro
Year Established 2008 2007 2009 2007
Head Office Canada Australia Belize Cyprus, UK
Regulation Organization of Canada (IIROC) Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC) RoboForex Ltd is regulated by the FSC, license 000138/437, reg. number 128.572. RoboForex Ltd, which is an (A category) member of The Financial Commission, also is a participant of its Compensation Fund FCA (Financial Conduct Authority) eToro (UK) Ltd (FCA reference 583263), eToro (Europe) Ltd CySEC (Cyprus Securities Exchange Commission), ASIC (Australian Securities and Investments Commission) eToro AUS Capital Limited ASIC license 491139, CySec (Cyprus Securities and Exchange Commission under the license 109/10), FSAS (Financial Services Authority Seychelles) eToro (Seychelles) Ltd license SD076
Used By 10,000+ Questrade users 180,000+ IC Markets users 1,000,000+ Roboforex users 30,000,000+ eToro users
Negative balance protection Yes Yes Yes
Guaranteed Stop Loss No No No
Learn More Visit Questrade Visit IC Markets Visit Roboforex Visit eToro
Risk Warning Your capital is at risk Losses can exceed deposits Losses can exceed deposits 76% of retail investor accounts lose money when trading CFDs with this provider.

Questrade review
Questrade Pros and Cons

What we like about Questrade

  • Used by over 10,000 Questrade users and traders
  • Established in 2008
  • Regulated by Organization of Canada (IIROC)
  • Min. deposit from $1000

What we don't like about Questrade

Questrade review
Questrade Regulation and Licensing in more detail

Questrade is regulated by trusted organizations, providing recourse for any issues. Regulatory bodies protect traders through reimbursement schemes in case of Questrade going into insolvency. Questrade compliance with rules and criteria set by regulatory authorities is mandatory for brokerage firms like Questrade to maintain licenses and operate in certain jurisdictions. Financial regulation and licensing are crucial for creating a secure trading environment for Questrade traders.

  • Organization of Canada (IIROC)

Questrade is regulated, governed and supervised by reputable financial regulatory bodies. Regulatory bodies monitor the brokers' behaviour, and they will take necessary action if things go wrong. Before trading online with a broker like Questrade you should be sure they're legitimate online agent.

Is Questrade Global?

Yes, Questrade is global as Questrade is available in over 193 countries.

Questrade is a global trading platform in the sense that it operates in 193 countries including nations in Africa, Asia, Oceania, . Major countries Questrade covers include Germany, South Africa, Thailand, China and Australia. Questrade has a total of more than 10,000 users.

Questrade review
Questrade Fees Explained

  • Questrade withdrawal fees varies on payment method
  • Questrade does charge a fee for inactive accounts.
  • Questrade does charge deposit fees. A currency conversion fee may be applied as withdrawals and deposits from Questrade are conducted in USD. Any other currency will have to be converted to your local currency by your 3rd party payment provider.

Questrade Costs To Check

Modern brokers like Questrade provide advanced online trading platforms, mobile apps, financial analysis tools and educational resources. These services require significant investment, and in turn, Questrade may charge clients various fees for trading activities. Be mindful of these charges, impacting your overall Questrade trading profitability.

How Questrade Fees Compare Against Other Brokers

Broker questrade IC Markets Roboforex eToro
Min Deposit 1000 200 10 100
Withdrawal Fees varies No Yes Yes
Inactivity Fees No No Yes
Deposit Fees Varies No No
CFD Commission Fees Yes No Yes

Questrade Minimum Deposit

Questrade requires a minimum deposit of 1000 GBP/USD/EUR when opening an Questrade trading account.

A minimum deposit is the minimum amount of money required by Questrade to open a new online brokerage account with them.

Don't be scared off by brokers like Questrade charging a minimum deposit to open a trading account. Brokers charging higher minimum deposits may offer additional premium services on their platforms that are not free on other platforms.

In the trading world, brokers like Questrade, have different minimum deposit requirements based on the target audience they are trying to attract. Brokers with lower minimum deposit requirements typically cater to a more mainstream audience who don't require advanced research tools or features. On the other hand, brokers that require a larger minimum deposit often provide a greater range of trading features, more in-depth technical analysis, research tools, and better risk management features.

Some brokers may waive the minimum deposit requirement to attract new customers but may compensate for it by charging higher transaction commissions and trading fees. As the online trading market becomes more competitive, brokers have reduced their minimum deposit requirements to attract new clients.

However, it's important to note that depending on your trading account type, some brokers may require a higher minimum deposit of up to 10,000 GBP/USD. Therefore, it's essential to research and compares different brokers to determine which best suits your trading needs and budget.

Questrade Withdrawal Fees

The fees for withdrawing funds from your Questrade account will differ depending on your chosen payment method. Reviewing the fees associated with each payment method before making your Questrade withdrawal request is important.

Questrade Withdrawal rules may vary across different brokers when it comes to transferring funds from your Questrade or other broker trading account. Each brokerage firm has its specific withdrawal methods. The payment provider associated with Questrade may have different transfer processing fees and processing times, affecting how long it takes to receive your funds.

In addition, currency conversion fees may apply if the Questrade withdrawal and receiving currencies differ, adding to the overall transaction costs. The currency conversion fee depends on your base currency, receiving currency, and the 3rd party payment provider that is separate from Questrade. Researching and comparing Questrade withdrawal policies and fees across different brokers is essential before choosing one, especially if you are withdrawing Questrade funds frequently or dealing with large sums of money. Awareness of these Questrade fees and policies can help you plan and budget accordingly and avoid any unpleasant surprises when transferring your Questrade funds.

For example, Questrade allows you to withdraw your funds to Bank Transfer, Electronic wallets (eWallets).

Questrade Inactivity Fees

Questrade does charge a fee for inactive accounts.

When a trading account goes unused for a certain period, brokerage clients may be charged an account inactivity fee. To avoid such fees, clients may need to fulfill specific trading activity requirements outlined by Questrade terms and conditions. It's important to note that inactivity fees are not unique to online trading accounts, as many financial service companies may also charge them.

Make sure you're fully aware of all Questrade fees and services. It's recommended that you check the Questrade website before signing up. If you decide to close your Questrade account, it's important to do so with the Questrade broker customer support and obtain confirmation that no remaining Questrade fees are due.

Brokers like Questrade must disclose any inactivity fees as part of their regulations. The type of account and broker you sign up for, will determine whether or not you can be charged an inactivity fee under certain circumstances.

Certain brokers may levy inactivity fees to recoup the expenses associated with sustaining your account on their trading platforms when there is a shortage of commission fees earned from your trading activities.

Questrade Deposit Fees

Questrade do charge deposit fees.

Reviewing deposit fees before initiating a transaction is imperative, as certain brokers might impose a charge for depositing funds from your payment method to your trading account. The payment method employed for funding your account might also incur a fee.

Depositing funds into your trading account may incur a fee, which could vary depending on the fiat currency used. For instance, depositing funds from a credit card can attract high fees. Additionally, not all brokers accept credit card payments for account funding. It's crucial to review the funding options and associated fees the broker provides before depositing any funds.

Questrade Commission Fees

Questrade does charge commission on CFD instruments.

Brokerage firms like Questrade may charge commission fees as compensation for executing trades on behalf of traders on their trading platforms. Commission fees can vary depending on the type of financial asset being traded and the Questrade trading account level held by the trader.

Questrade may charge commission fees for fulfilling, modifying, or canceling an order on behalf of its clients. However, if a market order is not fulfilled, no commission fee is usually charged. Reviewing Questrade terms and conditions to understand the commission fees and any other charges that may apply is essential.

Questrade review
What can you trade with Questrade?

It's essential to note that the trading instruments offered under the Questrade brand may vary depending on the customer account holder and country of residence due to regulatory restrictions. Besides, the trading platform the customer selects may also impact the available trading instruments. Therefore, before trading, verify the Questrade trading instruments available and the regulations governing them based on your account holder, location, and chosen platform.

You can trade a wide variety of instruments with Questrade over 194 instruments in fact.

If you want to trade currency pairs on global Forex markets, Questrade offer over currency pairs.

Questrade Compared To Other Brokers

Compare Questrade with IC Markets and Roboforex below.

Your capital is at risk

How Questrade Trading Options Compare Against Other Brokers

Broker questrade IC Markets Roboforex eToro
Instruments Available 194 2250 100 5000
Platforms Mac OSX 10.6 and higher, Linux. MT4, MT5, Mirror Trader, Web Trader, cTrader, Windows, Mac, iOS, Android MT4, MT5, Mac, Web Trader, Tablet & Mobile apps Web Trader, Tablet & Mobile apps
FX / Currencies        
Forex pairs offered 61 35 50
Major Forex pairs Yes Yes Yes Yes
Minor Forex pairs No Yes Yes Yes
Exotic Forex pairs No Yes Yes Yes
Cryptocurrencies (availability subject to regulation) No Yes No Yes
Commodity CFDs        
Commodities Offered 0 20 21 31
Metals Yes Yes Yes Yes
Energies Yes Yes No Yes
Agricultural Yes Yes No Yes
Indiced & Stock CFDs        
Stocks Offered 2100 0 2042
UK Shares No Yes Yes Yes
US Shares Yes Yes Yes Yes
German Shares No Yes Yes Yes
Japanese Shares No Yes Yes Yes
Risk Warning Visit Questrade
Your capital is at risk
Visit IC Markets
Losses can exceed deposits
Visit Roboforex
Losses can exceed deposits
Visit eToro
76% of retail investor accounts lose money when trading CFDs with this provider.

Questrade review
Trading on Questrade web platforms and other applications

Questrade provides traders with a modern custom platform that can be accessed through a browser-based web application. If you would rather see a MT4 brokers, or MT5 brokers you can do so here.

A Questrade iOS or Android native App on your phone or tablet will Work quicker Than the Avatrade Website on the same device.

Questrade also offer mobile apps for Android and iOS trading apps help you stay on top of your trades and execute them on the go.

See Questrade's platforms

Is the Questrade Trading Platform Secure?

You should take the security of your personal information seriously and check SSL encryption is enabled on the Questrade trading platform to protect you on PC and mobile Questrade platforms. To further enhance security, we encourage traders to always look for the lock sign on their browser when using Questrade web trading platforms.

Questrade Trading Platform Options

Questrade does not offer the MetaTrader 4 (MT4), MetaTrader 5 (MT5) or cTrader trading platforms.

Questrade offers its custom trading platform developed and tested in-house. The Questrade trading platform allows traders to track their portfolios and the current markets, locate trade ideas and place trades.

The Questrade platform allows traders to filter the financial marketplace for trade opportunities that match criteria.

With Questrade, you can examine opportunities with actionable research and stock evaluations. Get streaming real-time information on the Questrade platform, including news and quotes. Discover possible trades with the strong charting tools found with Questrade. Questrade is available as downloadable applications or online through the cloud. Monitor your orders with Questrade and receive breaking news in your positions.

Questrade Trading benefits

Questrade Trading Accounts Offered

Below we give an overview of the account types that Questrade offer. Whatever you are looking to trade, the varying Questrade account types will be able to provide you with what you need.

  • Questrade Demo account
  • Questrade Mini account
  • Questrade Standard account

Can I try Questrade?

Questrade provides a demo account that enables individuals to explore trading before investing their funds. By creating a Questrade practice account, users can gain experience and knowledge of how to trade effectively. Demo trading accounts like the Questrade demo account can help individuals to make informed decisions before investing their money.

Open a demo Questrade account to practice and trade.

Your capital is at risk

Questrade withdrawal and funding methods

It's essential to remember that the payment methods provided by Questrade vary based on the Questrade entity and the Questrade client's country of residence. To view the Questrade payment options available, you can log into your Questrade member's area.

Questrade offers various funding payment methods listed in your Questrade dashboard if available in your region. To learn more about the Questrade funding and withdrawal options available in your area, you can explore the Questrade website.

Questrade provides several payment methods for funding your Questrade account. You may utilize any of these deposit options if they are available in your region. Questrade ensures that users have multiple payment methods to choose from, making it more convenient for verified Questrade account holders to add funds to their accounts. However, it's important to note that the availability of payment methods may vary depending on the Questrade user's location. learn more about Questrade funding and withdrawal methods.

Questrade Payment Methods

Some Questrade payment methods are local and are available only to specific regions. Questrade account holders should check which payment methods are provided in your region.
  • Questrade accepts Bank Transfer
  • Questrade accepts Electronic wallets (eWallets)
Broker questrade IC Markets Roboforex eToro
Bank transfer Yes Yes Yes Yes
Credit Cards No Yes Yes Yes
Paypal No Yes No Yes
Skrill No Yes Yes Yes
Payoneer No No Yes No
Neteller No Yes Yes Yes

*please note available Questrade and other broker payment methods depend on the clients country of residence.

How can I start trading with Questrade?

To open a trading account with Questrade, individuals can sign up on the Questrade website. Upon completing the signup process, users will receive login details via email, which they can use to access their accounts.

The next step involves submitting identification documents for Questrade account validation and making a deposit. Once completed, Questrade users can download the trading platform of their choice.

It's important to note that Questrade requires users to provide essential documentation to verify their identity during onboarding and routine KYC identity checks. These checks are a standard practice that helps Questrade maintain a trustworthy financial environment for its 10,000 users. Detailed information on the Questrade trading platforms is available on their website.

Your capital is at risk

Performing trades with Questrade

When using Questrade, the minimum trade size is typically $ 4.95 units of the base currency of the instrument being traded. However, this amount may vary based on the specific account a user has opened. Questrade have a max trade of varies.

Questrade, as a market maker, may have more lenient entry requirements than ECN brokers, who typically benefit from higher trading volumes and may have larger capital and minimum trade requirements. Market makers usually offer a lower minimum deposit and smaller minimum trade requirements and do not charge commissions on trades. Market makers like Questrade can be useful for traders starting or with limited capital.

Like other brokers, Questrade margin requirements can differ depending on the traded instrument.

Education Resources at Questrade

To trade effectively with Questrade, it's important to have a good understanding of the Questrade trading tools and the markets. Make sure you make full use of all education tools. Including educational tools with Questrade and externally.

Questrade . It's essential to take the time to learn about the financial markets and understand how they move before diving into trading with Questrade. Familiarizing yourself with the Questrade trading platform is crucial to use it effectively.

While learning, you can also use global trading times to practice making live buy or sell trades using Questrade. This hands-on experience can help you gain confidence and become more comfortable with trading.

Furthermore, learning how to mitigate and manage investment risk is crucial. Trading with Questrade involves developing a strategy considering risk management techniques such as stop-loss orders, diversification, and position sizing. By effectively managing risk, you can increase your chances of success in the markets.

Learning about the financial markets, trading platforms like Questrade, and risk management techniques can help you become a more confident and successful trader.

Take an analytical approach to trading with Questrade. Explore the Questrade platform and train yourself to think systematically and logically about the markets.

While it may be a new skill set for some, it is what the market requires for success. Developing your trading skills with Questrade, before live trading.

Customer Support at Questrade

As part of our Questrade review, we review customer service options, response times and problem resolution effectiveness on the Questrade trading platform. The Questrade trading platform supports multiple languages, which includes English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian,Hindi, Hebrew, Arabic, Russian.

Questrade Available Support Types

Based on our experience, we have given Questrade a D grade for customer support. We encountered some slow response times or Questrade queries that were left unanswered.

Compared to other brokers, Questrade offers fewer customer support features. They do not provide live chat support, and their phone and email support can also be slow.

Live chat support supports a limited amount of Languages. Phone support supports a limited amount of Languages.

Livechat Support at Questrade

Our team tested the live chat support of Questrade and found it to be satisfactory. While we received a response within 25 minutes on most occasions, there were instances where we did not receive a response at all.

In addition, we tested Questrade support services in various countries and languages and found that Questrade were able to effectively resolve our customer issues.

Email Support at Questrade

Questrade does not offer Email Support.

Phone Support at Questrade

We contacted Questrade via phone and received quick assistance within 10 minutes of our call.

The Questrade phone support team proved to be helpful and able to resolve our queries and issues over the phone. We also tested the multilingual support provided by Questrade and found that they could assist us in various languages.

While we found the Questrade phone support satisfactory, there is room for improvement in response time.

See how Questrade Support Compares Against Other Brokers

Broker questrade IC Markets Roboforex eToro
Support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
  • Live chat
  • Phone support
  • Email support
Languages English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian,Hindi, Hebrew, Arabic, Russian English, Japanese, Chinese, Polish, Afrikans, Danish, Dutch, German and more English, Chinese Simplified, Chinese Traditional, Indonesian, Malaysian, Portuguese, Spanish, Italian, Polish, Arabic, Thai, Russian, and Ukrainian English, German, Spanish, French, Italian
Learn More Visit Questrade Visit IC Markets Visit Roboforex Visit eToro
Risk Warning Your capital is at risk Losses can exceed deposits Losses can exceed deposits 76% of retail investor accounts lose money when trading CFDs with this provider.

What you will need to open an account with Questrade

As Questrade is regulated by Organization of Canada (IIROC).

As a new client of Questrade, you will be required to pass a few basic compliance checks to ensure that you fully understand the risks involved in trading and are permitted to trade with Questrade in your region. During the Questrade account opening process, you will be asked to provide Questrade with certain documents, including a scanned copy of your passport, driving license or national ID, as well as a utility bill or bank statement from the past three months to verify your address.

When registering with Questrade have the following documents available.

  • Questrade require a scanned colour copy of your passport, driver's license or national ID card.
  • A recent utility bill or bank statement that confirms your residential address for Questrade compliance. This must be dated within the last six months.
  • If you plan to fund your Questrade account using a credit or debit card, you will need to provide a scanned copy of the front and back of your card. You can mask any sensitive information like the CVV code on the Questrade platform.

It's worth noting that the expiration date of the proof of address document may differ for different entities under Questrade Brand. Additionally, you will need to answer some basic compliance questions to confirm your level of trading experience. This process usually takes around 5 minutes, and once you've passed compliance, you can start exploring Questrade's platform.

However, remember that you won't be able to make trades on Questrade until you have passed compliance, which may take several days, depending on your circumstances. It's essential to complete the Questrade KYC compliance process as soon as possible to avoid any delays in accessing the Questrade platform's features.

It is important to note that Questrade may request additional documents or information to verify your identity or comply with regulations. The account opening process usually takes a few minutes to complete, and you can start exploring the Questrade platform and features immediately. However, you must pass the verification process to start live trading with Questrade, which can take up to a few business days.

To start the process of opening an account with Questrade you can visit the Questrade trading platform here.
Your capital is at risk
You should consider whether you can afford to take the high risk of losing your money.

CFDs are leveraged products and can result in significant losses, excess of your invested capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered investment advice. All information collected from https://www.questrade.com on April 23, 2024.

Is Questrade A Good Broker?

We have spent over 5 years examining Questrade in depth. Although we found some very useful aspects of the Questrade platform that would be useful to some traders. We feel that a alternative to Questrade may better suit you.

  • Questrade have a good track record of offering Forex trading, Spread Betting, Share Dealing.
  • Questrade has a history of over 16 years.
  • Questrade has a reasonable sized customer support of at least 10.
  • Questrade are regulated by the Organization of Canada (IIROC). Questrade is subject to strict regulatory oversight from its respective jurisdiction, which holds Questrade (the broker) accountable for misconduct. This regulatory framework helps ensure that Questrade operates fairly and transparently and provides Questrade customers with a safe and secure trading environment. In any disputes, the regulatory body may also act as an arbitrator to help resolve issue between you and Questrade.
  • Questrade have regulation from reputable regulators.
  • One of the advantages of using Questrade is the quick processing time for deposits and withdrawals, which typically takes only 2 to 3 days. Fast withdrawals from Questrade are particularly important as Questrade traders want to receive their money quickly. With the efficient Questrade payment processing system, traders can enjoy faster access to their Questrade funds.
  • Questrade have an international presence in multiple countries. Including local Questrade seminars and training.
  • Questrade can hire people from various locations in the world who can better communicate in your local language.

Questrade Risk Disclosure

Your capital is at risk

Trading Risk Disclaimer

Trading financial instruments such as cryptocurrency and foreign currency markets involves high risk and is unsuitable for everyone. When trading on leverage, the potential for loss is significantly higher than when dealing with just your funds. Risky trading leverage allows you to control larger positions with less capital, increasing both the potential for profit and loss.

You will be exposed to a high risk of loss regarding leverage and margin-based trading.

Furthermore, some off-exchange financial instruments and derivatives may offer varying leverage levels and may not be subject to the same regulatory protections as exchange-traded instruments. As a result, they may be subject to higher levels of market volatility and carry a higher degree of risk.

It is important to note that no investment product, technique, or strategy can guarantee profits, and past performance does not necessarily indicate future results. Any investment involves the possibility of financial loss, and it is important to carefully consider your investment objectives, risk tolerance, and financial situation before making any investment decisions.

Trading financial instruments is a high-risk activity that requires careful consideration and risk management. It is important to be aware of the potential for loss and to only invest what you can afford to lose.

Questrade not quite right?

If after reading this Questrade review, Questrade does not fulfill your needs check out these Questrade Alternatives.

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Related Questrade Vs Comparisons

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Questrade review
QUESTRADE Frequently Asked Questions

Read our detailed Questrade FAQ Section updated for 2024.

Can I try Questrade?

Questrade offer a demo account so you can try the Questrade platform with virtual trading before you put down a payment. Virtual trading with Questrade is zero risk. Learn more here

What funding methods do Questrade accept?

Please note that the list of payment methods below depends on the Questrade Entity and the client's Country of Residence.

Questrade offer the following funding payment methods Bank Transfer, Electronic wallets (eWallets), among other payment methods.
Learn more here

Your capital is at risk

Is Questrade safe?

Questrade have over 10,000 users. Questrade are considered reliable as they are regulated by and checked for conduct by the Organization of Canada (IIROC). Any payments funded to Questrade accounts by traders are held in a segregated bank account. For added security,Questrade use tier-1 banks for this. Tier 1 is the official measure of a bank's financial health and strength.Trading with Questrade is risky, and because the market is so volatile, losses could happen at any time. Do not invest with Questrade unless you are prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong.

Your capital is at risk

Is Questrade trading good?

Questrade is considered good and reputable to trade with Questrade. Questrade is used by over 10,000 traders and Questrade users. Questrade offers Forex trading, Spread Betting trading, and Share Dealing trading. Minimum deposit with Questrade is 1000.

Is Questrade trading Legit?

Questrade was founded in Canada in 2008. Questrade has been facilitating trade on the financial markets for over 16 years. Questrade offers clients Forex trading, Spread Betting trading, and Share Dealing trading. All funds deposited to Questrade are held in segregated bank accounts for security. Questrade is regulated by Organization of Canada (IIROC) so can be considered legit.

Is Questrade a good broker?

Questrade allows Forex trading, Spread Betting trading, and Share Dealing trading. Questrade is overseen by the top tier financial regulators Organization of Canada (IIROC) so can be considered a good broker.

Is Questrade trustworthy broker?

Questrade is a reliable platform that can be considered trustworthy due to its strict regulatory practices. When you fund money to Questrade, money is in a segregated bank account that is separate from Questrade company's funds. As a regulated broker, Questrade cannot directly access your funds, which minimizes the risk of misappropriation or fraudulent activity by Questrade. Instead, your Questrade funds are held securely in a separate account designated for your investments, providing protection and peace of mind when trading with Questrade. Also Questrade is regulated in its local jurisdictions including major financial regulators like Organization of Canada (IIROC).

What is the minimum deposit for Questrade?

The minimum deposit to trade with Questrade is 1000.

How long do Questrade withdrawals take?

Withdrawing money from Questrade processing time varies depending on the method but averages 1-5 days.

Is Questrade regulated?

Questrade is regulated by the Organization of Canada (IIROC). Regulatory bodies conduct regular reviews and audits as part of Questrade maintaining their regulatory status. You can learn more about these reviews on the regulator websites.

Is Questrade a market maker?

Questrade is not a market maker. A market maker speeds up trading as a market maker will purchase or sell your stocks and commodities even if a buyer or seller is not lined up.

How can I start trading with Questrade?

When opening a trading account with Questrade, you will need to sign up here. After completing the necessary steps of receiving login details via email, submitting identification documents for account validation, and making a deposit, the next step is downloading the preferred trading platform. For detailed guidance on Questrade trading platforms, you can follow the link provided below: Learn more about signing up with the Questrade trading platform here. This will provide useful information and insights into the various trading platforms offered by Questrade, enabling you to make an informed decision about which platform to choose for your trading needs.

Is my money safe with Questrade?

Yes your money is safe with Questrade.

Overall, strict financial regulation is essential for ensuring that trading platforms like Questrade operate fairly, transparently, and responsibly, which ultimately benefits all Questrade stakeholders involved.

Trading platforms like Questrade must have strict financial regulation for several reasons:

  • Protecting Questrade Investors: Strict financial regulation ensures that investors who use the Questrade trading platform are protected against fraudulent or unethical behavior by the Questrade platform or its employees. Financial regulation can help to prevent investors from losing their money due to dishonest practices by the Questrade platform.
  • Maintaining Questrade Financial Stability: Strict regulation helps maintain the financial system's stability by preventing excessive risk-taking when using the Questrade trading platform. Regulatory procedures reduce the likelihood of the Questrade platform experiencing financial difficulties or failing, which could have ripple effects throughout the financial system.
  • Enhancing Questrade Transparency: Regulations require trading platforms like Questrade to maintain detailed records and disclose Questrade client information. Financial regulatory requirements enhances transparency and helps to build trust between the Questrade platform and its investors.

Questrade is regulated by the Organization of Canada (IIROC). When selecting a broker such as Questrade, one of the most critical factors to consider is the broker's regulatory body and regulatory status. Unregulated brokers pose a direct risk to the security of their client's funds, as they operate without any oversight or regulation. In contrast, regulated brokers are subject to strict rules and regulations that prevent them from manipulating market prices or engaging in fraudulent activities. As a reputable broker, Questrade ensures that withdrawal requests are processed promptly, demonstrating its commitment to transparency and accountability. However, brokers that violate regulatory rules can face the consequences such as losing their regulatory status in specific regions, highlighting the importance of working with a trusted, regulated broker for your trading needs like Questrade.

Is Questrade a con?

Questrade is regulated and well established, having been in business for over 16 years. Questrade is not a con.

Can you make money with Questrade?

Although traders have had great success with Questrade, trading on the financial markets with Questrade is not a get-rich scheme. If you educate yourself, practise with a demo account and carefully plan your trading, your chance of success will greatly increase. Never trade with money you cannot afford to lose. Your capital is at risk.

Does Questrade have fees?

Questrade withdrawal fees vary on payment method.Questrade does charge a fee for inactive accounts. Questrade do charge deposit fees.

When was Questrade founded?

Questrade was founded in 2008.

How many people use Questrade?

Questrade is used by over 10,000 registered Questrade users.

What is Questrade Headquarters country?

Questrade has its head quarters office in Canada .

Does Questrade offer negative balance protection?

Questrade does not offer negative balance protection. With Negative balance protection, traders cannot lose more money than they have deposited.

Does Questrade offer guaranteed stop loss?

Questrade does not offer guaranteed stop loss. With guaranteed stop loss protection, risk is managed. Traders are guaranteed to close your trade at your specified price. Stop Loss orders are guaranteed only during market hours and under normal trading conditions.

Does Questrade allow scalping?

Questrade does not offer scalping.

Does Questrade allow hedging?

Questrade does not offer hedging.

Does Questrade offer CFD trading?

Questrade does not offer CFD trading.

Does Questrade offer STP?

Questrade does not offer STP trading.

How many people use Questrade?

Questrade is used by over 10000 Questrade users and traders.

Is Questrade an ECN broker?

Questrade does not offer ECN trading.

Does Questrade offer a demo account?

Questrade offers a demo account.

Does Questrade offer an Islamic account?

Questrade does not offer Islamic accounts.

What are the funding methods for Questrade?

Please note that funding methods and options available with Questrade can be found in the Questrade Members area and depend on the Questrade client’s country of residence. Please check your specific available payment methods on the Questrade website. Questrade accept the following funding methods : Bank Transfer, Electronic wallets (eWallets).

Questrade review written by Andrew Blumer and Mark Hansen

We hope you found our review of the Questrade brokerage firm useful.

This article was written by our financial editors, Mark Hansen and Andrew Blumer.

Mark was previously of the Kiel Insitute and has worked with financial organisations across Europe, Australia, South East Asia, South Africa and the Middle East. Mark has over 15 years of experience in financial analysis, forecasting, and financial modelling, identifying new market opportunities in Stocks, CFDs, Forex and Commodities.

Andrew has a well-established career in fintech and came up with comparebrokers.co to make trading on financial markets more transparent and accessible.

Whether you want to trade Forex, Stocks, Commodities or Indices we will help you find the best online broker for you from 400+ brokers for clients based in the UK, Europe, Asia, South Africa and Australia.

Questrade review written by Mark Hansen of Comparebrokers.co