WestPac review
WestPac is a Multi-Assets Trading Platform with over 12000+ Assets
WestPac is a multi asset platform with 12000+ tradable Assets. Assets available on WestPac include Forex trading, CFD trading, Spread Betting, Social trading, Share Dealing.
WestPac trades in multiple financial asset types. A financial asset is any security or asset that has financial value attached, tangible or intangible. This means that Forex trading, CFD trading, Spread Betting, Social trading, Share Dealing are considered financial assets.
Features of WestPac
- Social Trading available
- Copy Trading available
- WestPac offers Advanced Financial Chart comparison tools
- WestPac offers Research-backed analysis on financial markets and investments from top analysts
- The WestPac platform is available to use on multiple devices including Apple Mac computers, and online through a Web Browser.
- WestPac offers a trading platform with tools for both New Traders and Seasoned Experts
- WestPac users benefit from using the WestPac platform in over 15 different languages
WestPac review
What you should know
WestPac offer five ways to trade: Forex trading, CFD trading, Spread Betting, Social trading, Share Dealing. The assets and products available to you on the WestPac trading platform depends on the region of the world, you are in and the WestPac entity you have an account.
With WestPac you will need a minimum deposit of $0. You can sign up for a demo account to acquaint yourself with WestPac platform.
WestPac are able to accommodate various levels of traders whether you are experienced or a beginner.
Are WestPac safe?
When considering WestPac for your trading activities, its financial regulatory status in your region is crucial. One of the primary considerations when evaluating a broker, such as WestPac, is to assess the broker's regulatory status and administrative body. Brokers operating without supervision from a regulatory authority are free to make their own rules, which may pose a risk to investors. Any capital you invest is at risk.
Established in 2008, and in operation for 16 years WestPac have a head office in Austrailia.
WestPac is regulated. This means WestPac are supervised by and is checked for conduct by the ACL (Australian Credit Licence) (233714) regulatory bodies.
WestPac withdrawal requests will be honoured. Brokers that operate under the supervision of regulatory authorities like WestPac are subject to strict guidelines that prohibit them from manipulating market prices to their advantage. Regulatory oversight ensures brokers operate with integrity, fairness, and transparency, safeguarding investors' deposits. WestPac are held accountable for their actions and may face severe consequences if they violate any financial regulations. If you are a client of WestPac and wish to withdraw funds from your account, you can rest assured that your request will be processed promptly. WestPac has a reputation for efficient and reliable fund transfers, and adhere to the rules of the financial regulators they are regulated with. When you submit a withdrawal request, WestPac will verify your account details and process the payment within the stipulated timeframe, usually within a few business days. By partnering with a trustworthy broker like WestPac, you can enjoy peace of mind and focus on your trading activities. If WestPac violate any regulatory rules their regulated status could be stripped.
Your capital is at risk
Is my money safe with WestPac?
All payments made to WestPac by traders are securely held in a segregated bank account.
WestPac uses Tier 1 banks for increased security. These banks are deemed the most reliable for client capital due to their strong core capital reserves and ability to withstand losses.
What are Tier 1 banks and why should WestPac use them?
WestPac partnering with Tier 1 banks offers reliability, efficient payment processing, reduced counterparty risks, and better protection for client funds. These banks are the most financially stable and secure institutions globally, with robust financial strength and high-quality risk management practices. They hold substantial core capital reserves, making them capable of handling unexpected losses and market volatility without endangering their WestPac clients' funds.
WestPac clients can have greater confidence in their financial security when working with a Tier 1 bank because WestPac are subject to strict regulatory oversight and must adhere to stringent guidelines to maintain its Tier 1 status.
What does it mean to have your funds in WestPac deposited in a Tier 1 bank?
Depositing funds with WestPac ensures that your money is held in a secure bank account with sufficient capital to meet your withdrawal requirements, even if WestPac were to go out of business unexpectedly.
Based on the information presented, it is safe to conclude that WestPac is a secure and safe platform.
Please be aware that trading in financial assets with WestPac carries a risk of loss. WestPac trading risk can occur due to inadequate market research, lack of experience, or failure to use the platform tools. It is common to experience rapid losses when trading financial investments like Forex trading, CFD trading, Spread Betting, Social trading, Share Dealing due to market volatility. Therefore, you should only risk trading when you understand that your capital is at risk at any time.
WestPac emphasizes this risk on its platform and provides clear risk warnings - Your capital is at risk. After answering some important questions about WestPac, let's closely examine its features.
To better understand the WestPac trading platform, you can create two separate accounts - one with real money and the other a WestPac demo account. A WestPac demo account provides a risk-free environment for experimenting with the WestPac platform's features and trading strategies before risking your actual funds. This approach can help you gain experience and confidence in WestPac trading decisions.
Open a demo account Visit WestPac
Full disclosure: We may receive a commission if you sign up with a broker using one of our links.
How WestPac as a Company Compare Against Other Brokers
Broker | westpac | IC Markets | Roboforex | eToro |
---|---|---|---|---|
Year Established | 2008 | 2007 | 2009 | 2007 |
Head Office | Austrailia | Australia | Belize | Cyprus, UK |
Regulation | ACL (Australian Credit Licence) (233714) | Seychelles Financial Services Authority (FSA) (SD018) | RoboForex Lid is regulated by Belize FSC, License No. 000138/7, reg. number 000001272. RoboForex Ltd, which is an (A category) member of The Financial Commission, also is a participant of its Compensation Fund | FCA (Financial Conduct Authority) eToro (UK) Ltd (FCA reference 583263), eToro (Europe) Ltd CySEC (Cyprus Securities Exchange Commission), ASIC (Australian Securities and Investments Commission) eToro AUS Capital Limited ASIC license 491139, CySec (Cyprus Securities and Exchange Commission under the license 109/10), FSAS (Financial Services Authority Seychelles) eToro (Seychelles) Ltd license SD076 |
Used By | 13,000,000+ WestPac users | 200,000+ IC Markets users | 730,000+ Roboforex users | 35,000,000+ eToro users |
Negative balance protection | No | Yes | Yes | Yes |
Guaranteed Stop Loss | No | No | No | No |
Learn More | Visit WestPac | Visit IC Markets | Visit Roboforex | Visit eToro |
Risk Warning | Your capital is at risk | Losses can exceed deposits | Losses can exceed deposits | 51% of retail investor accounts lose money when trading CFDs with this provider. |
WestPac review
WestPac Pros and Cons
WestPac review
WestPac Regulation and Licensing in more detail
WestPac is regulated by trusted organizations, providing recourse for any issues. Regulatory bodies protect traders through reimbursement schemes in case of WestPac going into insolvency. WestPac compliance with rules and criteria set by regulatory authorities is mandatory for brokerage firms like WestPac to maintain licenses and operate in certain jurisdictions. Financial regulation and licensing are crucial for creating a secure trading environment for WestPac traders.
- ACL (Australian Credit Licence) (233714)
WestPac is regulated, governed and supervised by reputable financial regulatory bodies. Regulatory bodies monitor the brokers' behaviour, and they will take necessary action if things go wrong. Before trading online with a broker like WestPac you should be sure they're legitimate online agent.
Is WestPac Global?
Yes, WestPac is global as WestPac is available in over 194 countries.
WestPac is a global trading platform in the sense that it operates in 194 countries including nations in Africa, Asia, Oceania, and Europe. Major countries WestPac covers include the UK, Germany, South Africa, Thailand, the United States China and Australia. WestPac has a total of more than 13,000,000 users.
WestPac review
WestPac Awards
WestPac have won numerious industry awards over the 16 years they have been operating as a financial broker. We have listed the most notable awards and mentions for WestPac below.
- Best for Long-Term Investors - WeMoney Investment Awards - 2024
- Best Private Bank - Australia - Global Private Banking Innovation Awards - 2024
- Best Private Bank for Client Experience - Global Private Banking Innovation Awards - 2024
- Best Private Bank - Digital Innovation - Global Private Banking Innovation Awards - 2024
- Australia's Best Domestic Private Bank - Euromoney Global Private Banking Awards - 2024
- Australia's Best for High-Net-Worth - Euromoney Global Private Banking Awards - 2024
- Australia's Best for Digital Solutions - Euromoney Global Private Banking Awards - 2024
- Australia's Best for Investment Research - Euromoney Global Private Banking Awards - 2024
- Best Private Bank for Digital Client Experience - Wealth Tech Awards (Global Private Banker) - 2024
- Best Global Private Bank for Self-Directed Investment - Wealth Tech Awards (Global Private Banker) - 2024
- Best Private Bank for Sustainable Investing in Asia Pacific - World’s Best Private Banks Awards (Global Finance) - 2024
- Best Private Bank for Women Clients Globally - World’s Best Private Banks Awards (Global Finance) - 2024
- Best Private Bank for Customer Service - Australasia - Professional Wealth Management / The Banker Global Private Banking Awards (Financial Times) - 2023
- Best Digital Innovator of the Year in Australasia - PWM Wealth Tech Awards (Financial Times) - 2023
- Best Private Bank Australia - Global Private Banking Innovation Awards (Global Private Banker) - 2023
WestPac review
WestPac Fees Explained
- WestPac doesn't charge withdrawal fees.
- WestPac does charge a fee for inactive accounts.
- WestPac doesn't charge deposit fees. A currency conversion fee may be applied as withdrawals and deposits from WestPac are conducted in USD. Any other currency will have to be converted to your local currency by your 3rd party payment provider.
WestPac Costs To Check
Modern brokers like WestPac provide advanced online trading platforms, mobile apps, financial analysis tools and educational resources. These services require significant investment, and in turn, WestPac may charge clients various fees for trading activities. Be mindful of these charges, impacting your overall WestPac trading profitability.
How WestPac Fees Compare Against Other Brokers
Broker | westpac | IC Markets | Roboforex | eToro |
---|---|---|---|---|
Min Deposit | 0 | 200 | 10 | 50 |
Withdrawal Fees | No | No | No | Yes |
Inactivity Fees | Yes | No | No | Yes |
Deposit Fees | No | No | No | No |
CFD Commission Fees | Yes | No | Yes |
WestPac Minimum Deposit
WestPac does not require a minimum deposit when opening an WestPac trading account.
In the trading world, brokers like WestPac, have different minimum deposit requirements based on the target audience they are trying to attract. Brokers with lower minimum deposit requirements typically cater to a more mainstream audience who don't require advanced research tools or features. On the other hand, brokers that require a larger minimum deposit often provide a greater range of trading features, more in-depth technical analysis, research tools, and better risk management features.
Some brokers may waive the minimum deposit requirement to attract new customers but may compensate for it by charging higher transaction commissions and trading fees. As the online trading market becomes more competitive, brokers have reduced their minimum deposit requirements to attract new clients.
However, it's important to note that depending on your trading account type, some brokers may require a higher minimum deposit of up to 10,000 GBP/USD. Therefore, it's essential to research and compares different brokers to determine which best suits your trading needs and budget.
WestPac Withdrawal Fees
WestPac doesn't charge withdrawal fees.
WestPac Withdrawal rules may vary across different brokers when it comes to transferring funds from your WestPac or other broker trading account. Each brokerage firm has its specific withdrawal methods. The payment provider associated with WestPac may have different transfer processing fees and processing times, affecting how long it takes to receive your funds.
In addition, currency conversion fees may apply if the WestPac withdrawal and receiving currencies differ, adding to the overall transaction costs. The currency conversion fee depends on your base currency, receiving currency, and the 3rd party payment provider that is separate from WestPac. Researching and comparing WestPac withdrawal policies and fees across different brokers is essential before choosing one, especially if you are withdrawing WestPac funds frequently or dealing with large sums of money. Awareness of these WestPac fees and policies can help you plan and budget accordingly and avoid any unpleasant surprises when transferring your WestPac funds.
For example, WestPac allows you to withdraw your funds to Debit Cards, Credit Cards, VISA, MasterCards, Bank Transfer, Apple Pay, Google Pay, Samsung Pay, Fitbit devices, Garmin Pay, Digital Card, PayTo, PayID, Beem It app, Bpay.
WestPac Inactivity Fees
WestPac does charge a fee for inactive accounts.
When a trading account goes unused for a certain period, brokerage clients may be charged an account inactivity fee. To avoid such fees, clients may need to fulfill specific trading activity requirements outlined by WestPac terms and conditions. It's important to note that inactivity fees are not unique to online trading accounts, as many financial service companies may also charge them.
Make sure you're fully aware of all WestPac fees and services. It's recommended that you check the WestPac website before signing up. If you decide to close your WestPac account, it's important to do so with the WestPac broker customer support and obtain confirmation that no remaining WestPac fees are due.
Brokers like WestPac must disclose any inactivity fees as part of their regulations. The type of account and broker you sign up for, will determine whether or not you can be charged an inactivity fee under certain circumstances.
Certain brokers may levy inactivity fees to recoup the expenses associated with sustaining your account on their trading platforms when there is a shortage of commission fees earned from your trading activities.
WestPac Deposit Fees
WestPac does not charge deposit fees. Although bank / 3rd party merchant fees may apply.
Reviewing deposit fees before initiating a transaction is imperative, as certain brokers might impose a charge for depositing funds from your payment method to your trading account. The payment method employed for funding your account might also incur a fee.
Depositing funds into your trading account may incur a fee, which could vary depending on the fiat currency used. For instance, depositing funds from a credit card can attract high fees. Additionally, not all brokers accept credit card payments for account funding. It's crucial to review the funding options and associated fees the broker provides before depositing any funds.
WestPac Commission Fees
WestPac does charge commission on CFD instruments.
Brokerage firms like WestPac may charge commission fees as compensation for executing trades on behalf of traders on their trading platforms. Commission fees can vary depending on the type of financial asset being traded and the WestPac trading account level held by the trader.
WestPac may charge commission fees for fulfilling, modifying, or canceling an order on behalf of its clients. However, if a market order is not fulfilled, no commission fee is usually charged. Reviewing WestPac terms and conditions to understand the commission fees and any other charges that may apply is essential.
WestPac review
What can you trade with WestPac?
It's essential to note that the trading instruments offered under the WestPac brand may vary depending on the customer account holder and country of residence due to regulatory restrictions. Besides, the trading platform the customer selects may also impact the available trading instruments. Therefore, before trading, verify the WestPac trading instruments available and the regulations governing them based on your account holder, location, and chosen platform.
You can trade a wide variety of instruments with WestPac over 12000 instruments in fact.
If you want to trade currency pairs on global Forex markets, WestPac offer over currency pairs.
WestPac Compared To Other Brokers
Compare WestPac with IC Markets and Roboforex below.
How WestPac Trading Options Compare Against Other Brokers
Broker | westpac | IC Markets | Roboforex | eToro |
---|---|---|---|---|
Instruments Available | 12000 | 2250 | 12000 | 6000 |
Platforms | Mobile Apps, Android (Google Play), iOS (App Store), Web | MT5, MT4, MetaTrader WebTrader, Mobile Apps, iOS (App Store), Android (Google Play), MetaTrader iPhone/iPad, MetaTrader Android Google Play, MetaTrader Mac, cTrader, cTrader Web, cTrader iPhone/iPad, cTrader iMac, cTrader Android Google Play, cTrader Automate, cTrader Copy Trading, TradingView, Virtual Private Server, Trading Servers, MT4 Advanced Trading Tools, IC Insights, Trading Central | MT4, MT5, R Mobile Trader, R StocksTrader, WebTrader, Mobile Apps, iOS (App Store), Android (Google Play), Windows | eToro Trading App, Mobile Apps, iOS (App Store), Android (Google Play), CopyTrading, Web |
FX / Currencies | ||||
Forex pairs offered | 61 | 35 | 50 | |
Major Forex pairs | No | Yes | Yes | Yes |
Minor Forex pairs | No | Yes | Yes | Yes |
Exotic Forex pairs | NO | Yes | Yes | Yes |
Cryptocurrencies (availability subject to regulation) | NO | Yes | No | Yes |
Commodity CFDs | ||||
Commodities Offered | 0 | 20 | 21 | 31 |
Metals | NO | Yes | Yes | Yes |
Energies | NO | Yes | No | Yes |
Agricultural | NO | Yes | No | Yes |
Indiced & Stock CFDs | ||||
Stocks Offered | 2100 | 0 | 2042 | |
UK Shares | NO | Yes | Yes | Yes |
US Shares | NO | Yes | Yes | Yes |
German Shares | No | Yes | Yes | Yes |
Japanese Shares | NO | Yes | Yes | Yes |
Risk Warning |
Visit WestPac
Your capital is at risk |
Visit IC Markets
Losses can exceed deposits |
Visit Roboforex
Losses can exceed deposits |
Visit eToro
51% of retail investor accounts lose money when trading CFDs with this provider. |
WestPac review
Trading on WestPac web platforms and other applications
WestPac provides traders with a modern custom platform that can be accessed through a browser-based web application. If you would rather see a MT4 brokers, or MT5 brokers you can do so here.
A WestPac iOS or Android native App on your phone or tablet will Work quicker Than the Avatrade Website on the same device.
WestPac also offer mobile apps for Android and iOS trading apps help you stay on top of your trades and execute them on the go.
See WestPac's platformsIs the WestPac Trading Platform Secure?
You should take the security of your personal information seriously and check SSL encryption is enabled on the WestPac trading platform to protect you on PC and mobile WestPac platforms. To further enhance security, we encourage traders to always look for the lock sign on their browser when using WestPac web trading platforms.
WestPac Trading Platform Options
WestPac does not offer the MetaTrader 4 (MT4), MetaTrader 5 (MT5) or cTrader trading platforms.
WestPac offers its custom trading platform developed and tested in-house. The WestPac trading platform allows traders to track their portfolios and the current markets, locate trade ideas and place trades.
The WestPac platform allows traders to filter the financial marketplace for trade opportunities that match criteria.
With WestPac, you can examine opportunities with actionable research and stock evaluations. Get streaming real-time information on the WestPac platform, including news and quotes. Discover possible trades with the strong charting tools found with WestPac. WestPac is available as downloadable applications or online through the cloud. Monitor your orders with WestPac and receive breaking news in your positions.
WestPac Trading benefits
- WestPac Low min deposit
WestPac Trading Accounts Offered
Below we give an overview of the account types that WestPac offer. Whatever you are looking to trade, the varying WestPac account types will be able to provide you with what you need.
- WestPac Standard account
- WestPac Islamic account
Can I try WestPac?
WestPac provides a demo account that enables individuals to explore trading before investing their funds. By creating a WestPac practice account, users can gain experience and knowledge of how to trade effectively. Demo trading accounts like the WestPac demo account can help individuals to make informed decisions before investing their money.
Open a demo WestPac account to practice and trade.
Your capital is at risk
WestPac withdrawal and funding methods
It's essential to remember that the payment methods provided by WestPac vary based on the WestPac entity and the WestPac client's country of residence. To view the WestPac payment options available, you can log into your WestPac member's area.
WestPac offers various funding payment methods listed in your WestPac dashboard if available in your region. To learn more about the WestPac funding and withdrawal options available in your area, you can explore the WestPac website.
WestPac provides several payment methods for funding your WestPac account. You may utilize any of these deposit options if they are available in your region. WestPac ensures that users have multiple payment methods to choose from, making it more convenient for verified WestPac account holders to add funds to their accounts. However, it's important to note that the availability of payment methods may vary depending on the WestPac user's location. learn more about WestPac funding and withdrawal methods.WestPac Payment Methods
Some WestPac payment methods are local and are available only to specific regions. WestPac account holders should check which payment methods are provided in your region.- WestPac accepts Debit Cards
- WestPac accepts Credit Cards
- WestPac accepts VISA
- WestPac accepts MasterCards
- WestPac accepts Bank Transfer
- WestPac accepts Apple Pay
- WestPac accepts Google Pay
- WestPac accepts Samsung Pay
- WestPac accepts Fitbit devices
- WestPac accepts Garmin Pay
- WestPac accepts Digital Card
- WestPac accepts PayTo
- WestPac accepts PayID
- WestPac accepts Beem It app
- WestPac accepts Bpay
Broker | westpac | IC Markets | Roboforex | eToro |
---|---|---|---|---|
Bank transfer | Yes | Yes | Yes | Yes |
Credit Cards | Yes | Yes | No | Yes |
Paypal | No | Yes | No | Yes |
Skrill | No | Yes | Yes | Yes |
Payoneer | No | No | No | No |
Neteller | No | Yes | Yes | Yes |
*please note available WestPac and other broker payment methods depend on the clients country of residence.
How can I start trading with WestPac?
To open a trading account with WestPac, individuals can sign up on the WestPac website. Upon completing the signup process, users will receive login details via email, which they can use to access their accounts.
The next step involves submitting identification documents for WestPac account validation and making a deposit. Once completed, WestPac users can download the trading platform of their choice.
It's important to note that WestPac requires users to provide essential documentation to verify their identity during onboarding and routine KYC identity checks. These checks are a standard practice that helps WestPac maintain a trustworthy financial environment for its 13,000,000 users. Detailed information on the WestPac trading platforms is available on their website.
Your capital is at risk
Performing trades with WestPac
When using WestPac, the minimum trade size is typically varies units of the base currency of the instrument being traded. However, this amount may vary based on the specific account a user has opened. WestPac have a max trade of varies.
WestPac, as a market maker, may have more lenient entry requirements than ECN brokers, who typically benefit from higher trading volumes and may have larger capital and minimum trade requirements. Market makers usually offer a lower minimum deposit and smaller minimum trade requirements and do not charge commissions on trades. Market makers like WestPac can be useful for traders starting or with limited capital.
Like other brokers, WestPac margin requirements can differ depending on the traded instrument.
CFD Trading on WestPac
We will show you an example of the basics of using WestPac leverage.
CFD trading on WestPac allows traders to speculate on the price movements of various financial instruments against the broker WestPac, without actually owning real assets. With CFDs, WestPac traders can profit from upward and downward price movements by going long (buying) or short (selling) on an asset.
WestPac provides CFDs which are leveraged products. For this example, let's assume a ten times leverage. So, if you have a $10,000 position, you only need to tie up $1,000 or a tenth of the value in your account. With high-risk leverage, a small sum controls a much bigger financial position.
The effect of leverage on profits and losses magnifies them in both directions. In other words, WestPac leverage profits and losses are magnified when trading. For instance, using CFDs, you use the WestPac trading platform to buy/sell $10,000 worth of Apple Computer Inc. If the stock rises by 10% due to positive results, your position is now worth $11,000, representing a $1,000 or 10% increase in value. This CFD trade has a 100% increase in the funds initially committed.
On the other hand, if Apple Computer Inc falls by 10%, your position worth $10,000 is now worth only $9,000, representing a $1,000 decrease. Therefore, WestPac leverage magnifies both profits and losses in trading.
Trading CFD trades on the WestPac platform can provide more flexibility than traditional market trades, allowing access to CFD fractional shares, international markets, and short selling. They are commonly used for short to medium-term trades, such as intraday CFD trading, but are high-risk due to their separation from the financial markets.
Experienced WestPac traders can trade high risk CFD trades to hedge items in their portfolio.
Always be aware that CFDs are complex instruments with a high risk of losing money rapidly due to leverage. Your capital is at risk
Education Resources at WestPac
WestPac offer educational resources which include Articles. Please bear in mind that these resources provided by WestPac do not guarantee any results when trading. When we checked on the WestPac website, these educational resources were not available in every language. Also some financial instruments mentioned in any WestPac educational resources may not be available in your region.
To trade effectively with WestPac, it's important to have a good understanding of the WestPac trading tools and the markets. Make sure you make full use of all education tools. Including educational tools with WestPac and externally.
WestPac . It's essential to take the time to learn about the financial markets and understand how they move before diving into trading with WestPac. Familiarizing yourself with the WestPac trading platform is crucial to use it effectively.
While learning, you can also use global trading times to practice making live buy or sell trades using WestPac. This hands-on experience can help you gain confidence and become more comfortable with trading.
Furthermore, learning how to mitigate and manage investment risk is crucial. Trading with WestPac involves developing a strategy considering risk management techniques such as stop-loss orders, diversification, and position sizing. By effectively managing risk, you can increase your chances of success in the markets.
Learning about the financial markets, trading platforms like WestPac, and risk management techniques can help you become a more confident and successful trader.
Take an analytical approach to trading with WestPac. Explore the WestPac platform and train yourself to think systematically and logically about the markets.
While it may be a new skill set for some, it is what the market requires for success. Developing your trading skills with WestPac, before live trading.
Customer Support at WestPac
As part of our WestPac review, we review customer service options, response times and problem resolution effectiveness on the WestPac trading platform. The WestPac trading platform supports multiple languages, which includes English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian,Hindi, Hebrew, Arabic, Russian.
WestPac Available Support Types
WestPac have a B grade support rating because sometimes the response was slow or they didn't answer our query. WestPac offer email support and supports a limited amount of Languages. Live chat support supports a limited amount of Languages. Phone support supports a limited amount of Languages.
Livechat Support at WestPac
Our experience with WestPac support was okay overall. We tested their live chat feature and received a response within 30 minutes. In addition, we communicated with their support team in multiple languages and countries, and WestPac successfully resolved our customer issues.
Email Support at WestPac
Our experience with WestPac email support was mixed. We sent 25 emails at varying times, and the fastest response was less than 50 minutes, but the slowest response took 2 days. However, the team successfully resolved and answered our queries. It's important to note that support response times may vary for you with WestPac.
Phone Support at WestPac
During our testing, we contacted WestPac by phone and were pleased with the quick response time of less than 10 minutes.
Their phone support team was able to successfully address our inquiries and concerns, and we tested their multilingual support by communicating in various languages. WestPac made an effort to ensure our questions were answered.
Overall, our experience with WestPac's phone support was average.
See how WestPac Support Compares Against Other Brokers
Broker | westpac | IC Markets | Roboforex | eToro |
---|---|---|---|---|
Support |
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Languages | English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian,Hindi, Hebrew, Arabic, Russian | English, Japanese, Chinese, Polish, Afrikans, Danish, Dutch, German and more | English, Chinese Simplified, Chinese Traditional, Indonesian, Malaysian, Portuguese, Spanish, Italian, Polish, Arabic, Thai, Russian, and Ukrainian | English, German, Spanish, French, Italian |
Learn More | Visit WestPac | Visit IC Markets | Visit Roboforex | Visit eToro |
Risk Warning | Your capital is at risk | Losses can exceed deposits | Losses can exceed deposits | 51% of retail investor accounts lose money when trading CFDs with this provider. |
What you will need to open an account with WestPac
As WestPac is regulated by ACL (Australian Credit Licence) (233714).
As a new client of WestPac, you will be required to pass a few basic compliance checks to ensure that you fully understand the risks involved in trading and are permitted to trade with WestPac in your region. During the WestPac account opening process, you will be asked to provide WestPac with certain documents, including a scanned copy of your passport, driving license or national ID, as well as a utility bill or bank statement from the past three months to verify your address.
When registering with WestPac have the following documents available.
- WestPac require a scanned colour copy of your passport, driver's license or national ID card.
- A recent utility bill or bank statement that confirms your residential address for WestPac compliance. This must be dated within the last six months.
- If you plan to fund your WestPac account using a credit or debit card, you will need to provide a scanned copy of the front and back of your card. You can mask any sensitive information like the CVV code on the WestPac platform.
It's worth noting that the expiration date of the proof of address document may differ for different entities under WestPac Brand. Additionally, you will need to answer some basic compliance questions to confirm your level of trading experience. This process usually takes around 5 minutes, and once you've passed compliance, you can start exploring WestPac's platform.
However, remember that you won't be able to make trades on WestPac until you have passed compliance, which may take several days, depending on your circumstances. It's essential to complete the WestPac KYC compliance process as soon as possible to avoid any delays in accessing the WestPac platform's features.
It is important to note that WestPac may request additional documents or information to verify your identity or comply with regulations. The account opening process usually takes a few minutes to complete, and you can start exploring the WestPac platform and features immediately. However, you must pass the verification process to start live trading with WestPac, which can take up to a few business days.
To start the process of opening an account with WestPac you can visit the WestPac trading platform here.
Your capital is at risk
You should consider whether you can afford to take the high risk of losing your money.
CFDs are leveraged products and can result in significant losses, excess of your invested capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered investment advice. All information collected from https://www.westpac.com.au/personal-banking/share-trading/ on December 19, 2024.
Watch this WestPac Explainer Video
Is WestPac A Good Broker?
We have spent over 5 years examining WestPac in depth. Although we found some very useful aspects of the WestPac platform that would be useful to some traders. We feel that a alternative to WestPac may better suit you.
- WestPac have a good track record of offering Forex trading, CFD trading, Spread Betting, Social trading, Share Dealing.
- WestPac has a history of over 16 years.
- WestPac has a reasonable sized customer support of at least 10.
- WestPac are regulated by the ACL (Australian Credit Licence) (233714). WestPac is subject to strict regulatory oversight from its respective jurisdiction, which holds WestPac (the broker) accountable for misconduct. This regulatory framework helps ensure that WestPac operates fairly and transparently and provides WestPac customers with a safe and secure trading environment. In any disputes, the regulatory body may also act as an arbitrator to help resolve issue between you and WestPac.
- WestPac have regulation from reputable regulators.
- One of the advantages of using WestPac is the quick processing time for deposits and withdrawals, which typically takes only 2 to 3 days. Fast withdrawals from WestPac are particularly important as WestPac traders want to receive their money quickly. With the efficient WestPac payment processing system, traders can enjoy faster access to their WestPac funds.
- WestPac have an international presence in multiple countries. Including local WestPac seminars and training.
- WestPac can hire people from various locations in the world who can better communicate in your local language.
WestPac Risk Disclosure
Your capital is at risk
Trading Risk Disclaimer
Trading financial instruments such as foreign currency markets and other financial instruments involves high risk and is unsuitable for everyone. When trading on leverage, the potential for loss is significantly higher than when dealing with just your funds. Risky trading leverage allows you to control larger positions with less capital, increasing both the potential for profit and loss.
You will be exposed to a high risk of loss regarding leverage and margin-based trading.
Furthermore, some off-exchange financial instruments and derivatives may offer varying leverage levels and may not be subject to the same regulatory protections as exchange-traded instruments. As a result, they may be subject to higher levels of market volatility and carry a higher degree of risk.
It is important to note that no investment product, technique, or strategy can guarantee profits, and past performance does not necessarily indicate future results. Any investment involves the possibility of financial loss, and it is important to carefully consider your investment objectives, risk tolerance, and financial situation before making any investment decisions.
Trading financial instruments is a high-risk activity that requires careful consideration and risk management. It is important to be aware of the potential for loss and to only invest what you can afford to lose.
WestPac not quite right?
If after reading this WestPac review, WestPac does not fulfill your needs check out these WestPac Alternatives.
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Throughout our comprehensive WestPac review, we have covered a lot of ground and provided an in-depth analysis of the platform's features and functionality.
If you're interested in comparing WestPac against other popular brokers in the industry, check out our WestPac Vs pages. Our team has compiled a series of detailed WestPac comparison articles, pitting the WestPac platform against some of the best-rated WestPac competitors in the market. Dive into our informative WestPac Vs pages below to find out how WestPac stacks up against other leading brokers.
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WestPac review
WESTPAC Frequently Asked Questions
Read our detailed WestPac FAQ Section updated for 2025.
Can I try WestPac?
WestPac do not offer a demo account so it looks like you will have to sign up for at least a trial period. Learn more here
What funding methods do WestPac accept?
Please note that the list of payment methods below depends on the WestPac Entity and the client's Country of Residence.
WestPac offer the following funding payment methods Debit Cards, Credit Cards, VISA, MasterCards, Bank Transfer, Apple Pay, Google Pay, Samsung Pay, Fitbit devices, Garmin Pay, Digital Card, PayTo, PayID, Beem It app, Bpay, among other payment methods.
Learn more here
Is WestPac safe?
WestPac have over 13,000,000 users. WestPac are considered reliable as they are regulated by and checked for conduct by the ACL (Australian Credit Licence) (233714). Any payments funded to WestPac accounts by traders are held in a segregated bank account. For added security,WestPac use tier-1 banks for this. Tier 1 is the official measure of a bank's financial health and strength.Trading with WestPac is risky, and because the market is so volatile, losses could happen at any time. Do not invest with WestPac unless you are prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong.
Your capital is at risk
Is WestPac trading good?
WestPac is considered good and reputable to trade with WestPac. WestPac is used by over 13,000,000 traders and WestPac users. WestPac offers Forex trading, CFD trading, Spread Betting trading, Social trading, and Share Dealing trading. Minimum deposit with WestPac is 0.
Is WestPac trading Legit?
WestPac was founded in Austrailia in 2008. WestPac has been facilitating trade on the financial markets for over 16 years. WestPac offers clients Forex trading, CFD trading, Spread Betting trading, Social trading, and Share Dealing trading. All funds deposited to WestPac are held in segregated bank accounts for security. WestPac is regulated by ACL (Australian Credit Licence) (233714) so can be considered legit.
Is WestPac a good broker?
WestPac allows Forex trading, CFD trading, Spread Betting trading, Social trading, and Share Dealing trading. WestPac is overseen by the top tier financial regulators ACL (Australian Credit Licence) (233714) so can be considered a good broker.
Is WestPac trustworthy broker?
WestPac is a reliable platform that can be considered trustworthy due to its strict regulatory practices. When you fund money to WestPac, money is in a segregated bank account that is separate from WestPac company's funds. As a regulated broker, WestPac cannot directly access your funds, which minimizes the risk of misappropriation or fraudulent activity by WestPac. Instead, your WestPac funds are held securely in a separate account designated for your investments, providing protection and peace of mind when trading with WestPac. Also WestPac is regulated in its local jurisdictions including major financial regulators like ACL (Australian Credit Licence) (233714).
What is the minimum deposit for WestPac?
The minimum deposit to trade with WestPac is 0.
How long do WestPac withdrawals take?
Withdrawing money from WestPac processing time varies depending on the method but averages 1-5 days.
Is WestPac regulated?
WestPac is regulated by the ACL (Australian Credit Licence) (233714). Regulatory bodies conduct regular reviews and audits as part of WestPac maintaining their regulatory status. You can learn more about these reviews on the regulator websites.
Is WestPac a market maker?
WestPac is not a market maker. A market maker speeds up trading as a market maker will purchase or sell your stocks and commodities even if a buyer or seller is not lined up.
How can I start trading with WestPac?
When opening a trading account with WestPac, you will need to sign up here. After completing the necessary steps of receiving login details via email, submitting identification documents for account validation, and making a deposit, the next step is downloading the preferred trading platform. For detailed guidance on WestPac trading platforms, you can follow the link provided below: Learn more about signing up with the WestPac trading platform here. This will provide useful information and insights into the various trading platforms offered by WestPac, enabling you to make an informed decision about which platform to choose for your trading needs.
Is my money safe with WestPac?
Yes your money is safe with WestPac.
Overall, strict financial regulation is essential for ensuring that trading platforms like WestPac operate fairly, transparently, and responsibly, which ultimately benefits all WestPac stakeholders involved.
Trading platforms like WestPac must have strict financial regulation for several reasons:
- Protecting WestPac Investors: Strict financial regulation ensures that investors who use the WestPac trading platform are protected against fraudulent or unethical behavior by the WestPac platform or its employees. Financial regulation can help to prevent investors from losing their money due to dishonest practices by the WestPac platform.
- Maintaining WestPac Financial Stability: Strict regulation helps maintain the financial system's stability by preventing excessive risk-taking when using the WestPac trading platform. Regulatory procedures reduce the likelihood of the WestPac platform experiencing financial difficulties or failing, which could have ripple effects throughout the financial system.
- Enhancing WestPac Transparency: Regulations require trading platforms like WestPac to maintain detailed records and disclose WestPac client information. Financial regulatory requirements enhances transparency and helps to build trust between the WestPac platform and its investors.
WestPac is regulated by the ACL (Australian Credit Licence) (233714). When selecting a broker such as WestPac, one of the most critical factors to consider is the broker's regulatory body and regulatory status. Unregulated brokers pose a direct risk to the security of their client's funds, as they operate without any oversight or regulation. In contrast, regulated brokers are subject to strict rules and regulations that prevent them from manipulating market prices or engaging in fraudulent activities. As a reputable broker, WestPac ensures that withdrawal requests are processed promptly, demonstrating its commitment to transparency and accountability. However, brokers that violate regulatory rules can face the consequences such as losing their regulatory status in specific regions, highlighting the importance of working with a trusted, regulated broker for your trading needs like WestPac.
Is WestPac a con?
WestPac is regulated and well established, having been in business for over 16 years. WestPac is not a con.
Can you make money with WestPac?
Although traders have had great success with WestPac, trading on the financial markets with WestPac is not a get-rich scheme. If you educate yourself, practise with a demo account and carefully plan your trading, your chance of success will greatly increase. Never trade with money you cannot afford to lose. Your capital is at risk.
Does WestPac have fees?
WestPac doesn't charge withdrawal fees. WestPac does charge a fee for inactive accounts. WestPac doesn't charge deposit fees.
When was WestPac founded?
WestPac was founded in 2008.
How many people use WestPac?
WestPac is used by over 13,000,000 registered WestPac users.
What is WestPac Headquarters country?
WestPac has its head quarters office in Austrailia .
Does WestPac offer negative balance protection?
WestPac does not offer negative balance protection. With Negative balance protection, traders cannot lose more money than they have deposited.
Does WestPac offer guaranteed stop loss?
WestPac does not offer guaranteed stop loss. With guaranteed stop loss protection, risk is managed. Traders are guaranteed to close your trade at your specified price. Stop Loss orders are guaranteed only during market hours and under normal trading conditions.
Does WestPac allow scalping?
WestPac does not offer scalping.
Does WestPac allow hedging?
WestPac does not offer hedging.
Does WestPac offer CFD trading?
WestPac offers CFD trading.
Does WestPac offer STP?
WestPac does not offer STP trading.
How many people use WestPac?
WestPac is used by over 13000000 WestPac users and traders.
Is WestPac an ECN broker?
WestPac does not offer ECN trading.
Does WestPac offer a demo account?
WestPac does not offer demo account.
Does WestPac offer an Islamic account?
WestPac offers an Islamic account.
What are the funding methods for WestPac?
Please note that funding methods and options available with WestPac can be found in the WestPac Members area and depend on the WestPac client’s country of residence. Please check your specific available payment methods on the WestPac website. WestPac accept the following funding methods : Debit Cards, Credit Cards, VISA, MasterCards, Bank Transfer, Apple Pay, Google Pay, Samsung Pay, Fitbit devices, Garmin Pay, Digital Card, PayTo, PayID, Beem It app, Bpay.