How Roboforex and Interactive Brokers Compare in 2024
Roboforex or Interactive Brokers who is better?
Compare ROBOFOREX Versus INTERACTIVE BROKERS and IC Markets broker accounts.
Compare Roboforex Vs Interactive Brokers Side by Side
So you are looking for a broker, Roboforex or Interactive Brokers who should you choose?
When trading on financial markets you will want to know all about who Roboforex or Interactive Brokers are, and how they compare. You will naturally want to know how long Roboforex and Interactive Brokers have been in business and what reputation Roboforex and Interactive Brokers have. On top of this, you will need to discover if Roboforex and Interactive Brokers match your trading needs.
Having a reputable and dependable broker is crucial to your trading. The reason for this is quite a simple one You need to be sure in the knowledge that your money is in a segregated bank account with a financially regulated broker. Let us see how Roboforex and Interactive Brokers compare.
Well in our side by side comparison we make it easier for you to see what is right for you. As with anything the final decision on which broker to trade with should ultimately be based on what and how you going to trade.
Our comparison will help you judge the effectiveness, price, ease of use and support trustworthiness of Roboforex and Interactive Brokers side by side.
If you're itching to start trading, we can assist you in making a well-informed decision when comparing Roboforex and Interactive Brokers. By comprehensively comparing Roboforex and Interactive Brokers features and services, you can choose a trading platform that best suits your needs and preferences. We aim to equip you with the knowledge to make an educated decision and feel confident in your trading journey with Roboforex, Interactive Brokers or an alternative broker.
Our Comparebrokers.co team has painstakingly spent months assessing different brokers accounts. We collected over 1200 data points on Roboforex and Interactive Brokers. To simplify things, we analyzed everything for you and provide the main points in relevant blocks on this page.
Regulation alongside currency availability is important when deciding upon a broker. It is very important when selecting a broker like the Roboforex platform or Interactive Brokers that they are regulated. To finish off our comparison, let's look at the popular tools and features traders prefer side by side.
Roboforex is regulated by the RoboForex Ltd is regulated by the FSC, license 000138/437, reg. number 128.572. RoboForex Ltd, which is an (A category) member of The Financial Commission, also is a participant of its Compensation Fund.
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The Roboforex online trading platform gives traders from all over the world access to over 100
financial instruments including over 100 available instruments. There are over 1,000,000+ registered customers that have taken advantage
of the Roboforex platform.
Roboforex are regulated by RoboForex Ltd is regulated by the FSC, license 000138/437, reg. number 128.572. RoboForex Ltd, which is an (A category) member of The Financial Commission, also is a participant of its Compensation Fund.
Interactive Brokers is a renowned United States financial trading brokerage
established in 1977.
Interactive Brokers serves customers globally and are regulated by Financial Conduct Authority (FCA).
Depending on the country you are trading from Roboforex may serve you from a
different business entity to comply with its financial regulators.
Interactive Brokers is listed as a publically traded company on a major stock market. As part of their regulatory requirements Interactive Brokers has to disclose a yearly report publically.
Because of this extra level of auditing and regulation Interactive Brokers can be considered trustworthy. Roboforex is not listed as a PLC.
Benefits of Roboforex and Interactive Brokers Compared
Below, we will give you a summary of the benefits Roboforex and Interactive Brokers offer side by side.
Roboforex offers a minimum deposit of 10 while Interactive Brokers have a 10000 minimum deposit.
Why smaller trading deposits are good and how Roboforex and Interactive Brokers compare
One primary and self-evident factor to remember is that you must only deposit an amount that fits your financial capacity with either Roboforex or Interactive Brokers. If you have limited financial resources, the broker with the most affordable deposit option will be more appealing. Roboforex requires a minimum deposit of 10, whereas Interactive Brokers mandates a minimum deposit of 10000.
One additional factor to consider while venturing into more precarious yet potentially lucrative financial instruments is to limit your speculation to a modest proportion of your designated trading funds.
It's advisable not to be deterred by a broker's higher minimum deposit, whether it's Roboforex or Interactive Brokers, and instead focus on the comprehensive trading features offered by their platform. Frequently, a higher minimum deposit provides access to a wider range of financial assets and research tools on the trading platform.
Roboforex allows traders to trade up to 100 financial instruments while Interactive Brokers have around 100 on their trading platform.
The more instruments available on Roboforex and Interactive Brokers trading platforms the more potential financial instruments you can buy or sell for your portfolio.
It is good to have a diverse portfolio and the options available to a user will always vary. Trading is all about grasping potential opportunities
and you seriously do not want to miss out on a trading opportunity due to the limitations of Roboforex or Interactive Brokers.
The Roboforex trading platform has 0 stocks listed
while Interactive Brokers has 0 stocks listed.
Roboforex allows retail traders to trade the following assets Forex, CFDs on the Roboforex MT4, MT5, Mac, Web Trader, Tablet & Mobile apps trading platforms.
Alternatively Interactive Brokers allows retail traders to trade Forex on the Interactive Brokers Web Trader, NinjaTrader, Tablet & Mobile apps trading platforms.
Compare Roboforex and Interactive Brokers in more detail below.
Drawbacks of Roboforex and Interactive Brokers Compared
Below we compare what drawbacks Roboforex and Interactive Brokers have side by side.
Various potential downsides can be associated with certain brokers, including Roboforex and Interactive Brokers. One primary drawback is the potential restrictions that may be imposed. Generally, the more diverse investment options available, the more favourable the situation. Another critical aspect to consider is the trading fees and commissions charged by Roboforex compared to Interactive Brokers. High trading fees and commissions can significantly impact potential profits. Additionally, essential factors to consider are the quality of trading research tools, educational resources, and the overall user-friendliness of Roboforex versus Interactive Brokers.
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US, IR, CA, NZ, JP
Roboforex Vs Interactive Brokers Available Financial Markets
The saying 'Variety is the spice of life' holds for financial markets. It is always advisable to have a diversified investment portfolio whether trading with Roboforex or Interactive Brokers. A diversified portfolio with Roboforex or Interactive Brokers can safeguard your investments from significant downturns in any particular market. For instance, when one stock rises, others may follow suit.
Conversely, when the market takes a downturn, it can be disastrous for your investments. The most effective investment portfolios cover potential risks and encompass many businesses and stocks. When creating a diverse investment portfolio with brokers like Roboforex or Interactive Brokers, it is recommended to have access to a variety of tradable assets, commodities, and securities on different trading platforms such as Roboforex and Interactive Brokers.
Roboforex Vs Interactive Brokers Cryptocurrency Trading
Since the creation of Bitcoin, the world of cryptocurrencies has been booming, including on trading platforms like Both Roboforex and Interactive Brokers, and it's not difficult to see why. Cryptocurrencies have the potential to turn modest investments into millions, although this is a rare occurrence. This feat is hard to achieve compared to other financial instruments like stocks and shares. Both Roboforex and Interactive Brokers offer some form of cryptocurrency trading.
Bitcoin is the most popular cryptocurrency, but thousands of altcoins could experience a similar rise. Altcoins follow the same trajectory as Bitcoin, similar to how stocks rise and fall with the market.
Investing in cryptocurrencies with Roboforex or Interactive Brokers is considered a high-risk venture. The prices of cryptocurrencies can experience extreme highs and lows. If you choose to invest in cryptocurrencies, allocating only a fraction of your portfolio or trading budget to it is essential. Crypto trading with Roboforex or Interactive Brokers could lead to one of the most exciting trades you've ever made, depending on the market. Please remember that cryptocurrency availability on Roboforex, Interactive Brokers, and all brokers are subject to regulation.
We compare Roboforex vs Interactive Brokers Crypto options below side by side.
Allows Cryptocurrency Trading (availability subject to regulation)
BTC, BCH, ETH, LTC, DASH, XRP, EOS, EMC, NMC, PPC
Roboforex Vs Interactive Brokers Commission and Fees
knowing your trading and commission fees with Roboforex vs Interactive Brokers is extremely important.
For the majority of the Roboforex 100 financial instruments
and Interactive Brokers 100 available financial
The price you are being presented with will factor in the fee the broker takes. For example, if a financial asset is at 79.6. You might have to pay 79 to enter. Therefore, you will start with a small loss with Roboforex and Interactive Brokers. The bigger the fee, the bigger the issue is. Most alarmingly, some financial assets charge you to hold on to the asset overnight or over the weekend. Some commodities and stocks you are using leverage on may have overnight charges. Please check your fees with Roboforex and Interactive Brokers before you invest because you must know what you are paying.
You ideally want to choose a broker like Roboforex or Interactive Brokers that does not charge too much for withdrawal fees. High trading fees and commissions will eat into your profits. The fees will be noticeable if you have a low budget and do not intend to invest so much with Roboforex or Interactive Brokers. You want the withdrawal fee to be less than one per cent of what you are withdrawing but, more ideally, $5 to $10.
Your location or residence will have an impact on your potential Roboforex and Interactive Brokers fees, of course. Make sure you do your research and check the commission and fees with both Roboforex and Interactive Brokers before you invest anything.
Some brokers will charge inactivity fees. As the name suggests, this occurs when you have been inactive on your account for a certain period.
Also, with Roboforex or Interactive Brokers be aware of or 3rd party payment provider fees and currency conversion fees.
Roboforex does not charge inactivity fees, while Interactive Brokers does charge inactivity fees.
Numerous notifications are usually sent to you as a reminder of dormant Roboforex and Interactive Brokers accounts, giving you sufficient time to decide on the appropriate course of action. You can opt to continue using your Roboforex or Interactive Brokers account, or choose to close it.
Usually, the associated fees for dormant Roboforex or Interactive Brokers accounts are quite minimal, and there is no need to panic, particularly when the issue can be easily resolved. It's always advisable to keep track of your live Roboforex or Interactive Brokers trading account activity to avoid any unnecessary fees or charges.
When you deposit money to a broker like Roboforex or Interactive Brokers you might need to pay deposit fees. The lower, the better. Most preferably, you would have to pay Roboforex or Interactive Brokers nothing for this. If this is the case, it can be a big problem. Constant deposits will eat into your profit, so this will take some consideration before you sign up.
Let's see how Roboforex vs Interactive Brokers compare side by side for commissions and fees.
Roboforex Vs Interactive Brokers Trading Platforms
We live in an accessible world these days. Therefore, your trading platform has to consider this. The ability to trade with the click of a button is essential and allows you to make trading decisions on the Roboforex and Interactive Brokers platforms when convenient. Without this, you cannot take advantage of every situation that may or may not occur in the financial markets.
Some brokers offer bespoke trading platforms, so if a particular broker does not offer the trading software you are looking for, their proprietary trading platform may be better. You must test this yourself with an Roboforex or Interactive Brokers demo account.
Trading on your mobile with Roboforex and Interactive Brokers can be very useful. Why is this? Well, the stock market sees market movement every second. If you are not near your desktop computer, you will probably be near and have access to your phone and Roboforex and Interactive Brokers mobile trading apps. This way, you can take advantage of all potential trading opportunities mobile trading with Roboforex or Interactive Brokers. For example, a stock might move to an all-time low when you are out. In this instance, having access to mobile trading with Roboforex or Interactive Brokers can help limit your risk and trade on the move.
If you own an iPhone, having an IOS Apple mobile trading app with Roboforex or Interactive Brokers is essential.
Likewise, if you have an android phone, it's crucial to verify if Roboforex or Interactive Brokers broker provides an app compatible with Android devices. If you use Microsoft Windows tablets or phones, you must also check if Roboforex and Interactive Brokers have trading apps compatible with your device.
Roboforex Vs Interactive Brokers Trading Account Types Offered
Roboforex Vs Interactive Brokers Demo Account
A demo account with Roboforex or Interactive Brokers is extremely useful for people without trading experience. This way, you risk none of your money and test your trading skills in a safe environment. For people with next to no knowledge of trading, we recommend fully signing up with an Roboforex and Interactive Brokers demo account.
Roboforex Vs Interactive Brokers Micro Account
Micro accounts are trading accounts used by Forex traders that allow them to trade with smaller amounts of capital than standard trading accounts. Micro accounts require a smaller minimum deposit, usually ranging from $1 to $500, and offer smaller trade sizes than standard accounts, allowing traders to manage their risk more effectively.
If you need a micro account check if Roboforex or Interactive Brokers offer micro trading accounts in your region.
Overall, micro accounts provide a flexible and cost-effective way for Forex traders to enter the market and gain valuable trading experience while minimizing risks. However, traders need to remember that Forex trading carries significant risks, and they should always approach trading with caution and sound risk management strategies.
Roboforex does offer clients Micro accounts, while Interactive Brokers does not offer clients Micro accounts.
Roboforex Vs Interactive Brokers Standard Account
A standard account is available on Roboforex and Interactive Brokers to more experienced traders. This account allows users to trade on stocks, commodities, crypto etc. To open one of these retail investor accounts, users must trade with at least $100. Standard trading accounts are what the majority of people will seek to use.
Both Roboforex and Interactive Brokers do offer clients Standard accounts.
Roboforex Vs Interactive Brokers MAM Account
A MAM (Multi-Account Manager) account is typically used by professional traders. It allows a trader to manage multiple individual trading accounts from a single master account, making it easier to execute trades and manage risk across multiple clients. MAM accounts can help streamline the trading process and improve efficiency for trader and their clients. If you need a MAM account check if MAM accounts are available with Roboforex or Interactive Brokers or alternative.
Roboforex does offer clients MAM accounts, while Interactive Brokers does not offer clients MAM accounts.
Roboforex Vs Interactive Brokers ECN Account
The primary purpose of ECN accounts is to provide traders with faster execution speeds and better pricing by connecting them directly to the market. ECN accounts allow traders to exploit the tightest spreads and access the deepest liquidity pools.
ECN accounts are used for fast and efficient trading, with lower transaction costs and greater transparency. While they may not be suitable for all traders, those with the necessary experience and expertise can benefit greatly from using an ECN account.
If you need a ECN account check they are available with Roboforex or Interactive Brokers or alternative.
Both Roboforex and Interactive Brokers do offer clients ECN accounts.
Roboforex Vs Interactive Brokers Islamic Account
An Islamic account is for people who respect the Quran and want to invest in the Islamic stock market. Islamic trading accounts might seem very niche, but it is essential for those concerned as it follows certain ethics concerning the principles of Islam. They are also referred to as swap-free accounts.
If you need a Islamic account check they are available with Roboforex or Interactive Brokers or alternative.
Roboforex does offer clients Islamic accounts, while Interactive Brokers does not offer clients Islamic accounts.
Roboforex Vs Interactive Brokers STP Account
Straight Through Processing or STP is where a requested client's trade orders are sent directly to the markets. STP brokers aim to reduce all conflicts of interest. STP is a non-dealing desk trading method aimed mainly at Forex traders.
If you need a STP account check they are available with Roboforex or Interactive Brokers or alternative.
Both Roboforex and Interactive Brokers offer clients STP accounts.
Roboforex Vs Interactive Brokers Managed Account
A managed account is a type of investment account where a professional manager or investment firm is responsible for making investment decisions on behalf of the account owner. The account owner typically retains ownership of the underlying assets but delegates responsibility for managing those assets to the manager.
While some managed accounts require significant investment minimums to access the services of a professional manager, many brokers now offer variations of managed accounts that can be accessed with smaller investment amounts. It's important to note that the fees associated with managed accounts can vary widely depending on the level of service the manager provides and the investment strategy employed. Investors should carefully evaluate the costs and benefits of managed accounts before making an investment decision.
Roboforex does not offer clients Managed accounts, while Interactive Brokers does offer clients Managed accounts.
Roboforex Vs Interactive Brokers Withdrawal and Funding Methods
Roboforex and Interactive Brokers have multiple deposit and withdrawal options. Funding and withdrawing from your Roboforex and Interactive Brokers accounts to your chosen payment method should be straightforward. Lets see how Roboforex and Interactive Brokers compare with each other. Be aware that depending on your payment method, there may be additional processing fees from your payment provider or bank for processing and converting your funds. Not all potential fees will come from Roboforex or Interactive Brokers.
Credit cards, Debit Cards, PayPal, Wire Transfer, Neteller, Neteller VIP, Skrill, UnionPay, Bpay, FasaPay, Broker to Broker, POLI, Thai Internet Banking, RapidPay, Klarna, Vietnamese Internet Banking, Online Digital Wallets, USDT (Tether),
Roboforex Vs Interactive Brokers Customer Support Compared
Customer support is essential when trading. Even professional traders will eventually need the help of Roboforex or Interactive Brokers support. Customer support is especially important for traders starting with little knowledge. If you are starting out, you will want to ensure the Roboforex and Interactive Brokers support is always available when needed. Roboforex and Interactive Brokers customer support is not just useful. broker customer support is crucial to your trading success!
Roboforex Vs Interactive Brokers Live Chat
Live chat is important for several reasons. When you encounter a problem with Roboforex or Interactive Brokers trading platforms, it is nice to know that the problem has the potential to be sorted out then and there. Also, speaking to someone live is much less frustrating than speaking to someone through several emails.
Roboforex do not offer livechat support. On the other hand
Interactive Brokers do offer livechat support.
Roboforex Vs Interactive Brokers Email Support
When trading CFDs, stocks, commodities, currencies, cryptocurrencies or any other financial instruments with either Roboforex or Interactive Brokers you will find Email support is also very useful. Sometimes you might have a more complex question requiring a specific part of the Roboforex or Interactive Brokers support team to answer satisfactorily. Email support with Roboforex and Interactive Brokers will be needed.
Both Roboforex and Interactive Brokers offer email support.
Roboforex Vs Interactive Brokers Phone Support
Although most queries can be resolved with the need of a phone call, it is nice when we can explain ourselves with a live human being at either Roboforex or Interactive Brokers. We can get straight to the point, saving us time and frustration.
Both Roboforex and Interactive Brokers offer phone support.
Lets see how Roboforex and Interactive Brokers customer support compare side by side.
Roboforex Vs Interactive Brokers Regulation and Licensing
Never trade on a market that is not sufficiently regulated. Only submit your bank card information or invest money on financially regulated websites. It would help if you made sure with certainty that your money is held with a regulated brokerage. Checking whether Roboforex and Interactive Brokers are regulated is not a hard task. The more reputable and mainstream brokers will proudly display their regulation certificates on their site, and if you cannot see that Roboforex or Interactive Brokers have these in place, please be extremely cautious before you proceed with them.
We compare Roboforex Vs Interactive Brokers financial regulation and licensing side by side below.
Roboforex Vs Interactive Brokers Risk Management Features
When trading with either Roboforex or Interactive Brokers you will want to understand and make full use of all the
risk management features on your Roboforex or Interactive Brokers trading platforms.
We compare side by side the trading risk management features offered by Roboforex and Interactive Brokers below.
Roboforex Vs Interactive Brokers Hedging
What is hedging? Have you ever heard of the expression 'to hedge ones bets'? Hedging means not speculating solely on
the outcome of one event, as holding all your assets in one place could be risky.
Hedging in finance means being able to trade to protect yourself from huge risks by limiting risk using diversification.
Hedging can be done, for example, by speculating on a stock to rise and against it to rise by using different amounts or different amounts of leverage.
Both Roboforex and Interactive Brokers do offer clients hedging.
Roboforex Vs Interactive Brokers Stop Loss
Stop loss orders are very useful for more volatile investments, especially when speculating on a stock or Forex currency pair.
In a normal trade, you cannot lose more than what you invested, but this is not the case when you are using leverage.
Under these terms, it is always good to set a stop loss to protect yourself from any vicious results.
Both Roboforex and Interactive Brokers do offer clients stop losses. Stop Loss and Take Profit are not guaranteed on Roboforex or Interactive Brokers. You must still monitor any live trades and your financial exposure and financial risk.
Roboforex Vs Interactive Brokers Limit Orders
Every broker should allow users to place a limit order.
Limit orders are when you have the order to buy a financial instrument at a specific price.
Your trade will be executed when the financial asset hits a set price. Limit orders are extremely useful as they allow you to buy stock at a better price!
It would be very time-consuming to wait for a stock to fall to a price you would ultimately be satisfied by. Therefore, you can already imagine what helping limit orders can be in your trading career.
Both Roboforex and Interactive Brokers do offer clients limit orders.
Roboforex Vs Interactive Brokers Negative Balance Protection
Negative balance protection is there to protect its customers. Customers need protection as trading can be volatile, and not everybody who invests knows the full consequences of their trade.
Negative balance protection works like this: Say you invest $50, but your trade can lose $125 because you have used leverage. You will need $125 available in your account to do this trade.
Negative balance protection is essential, as it would be unfortunate if you received an unexpected bill from a broker one day.
Both Roboforex and Interactive Brokers do offer clients negative balance protection.
We hope this Roboforex Vs Interactive Brokers guide has helped you decide who is best to trade with out of Roboforex and Interactive Brokers.
When choosing a broker like Roboforex or Interactive Brokers for trading, it's important to ensure your money is held in a segregated bank account. Your live trading funds with Roboforex or Interactive Brokers are kept separate from the broker's funds and can be returned to you if the broker faces financial difficulties or insolvency when signing up with brokers such as Roboforex or Interactive Brokers, it's crucial to verify that they offer this safeguard. By doing so, you can have greater peace of mind and confidence in the safety of your funds as you engage in trading activities with Roboforex or Interactive Brokers.
Also, before you sign up with online brokers like Roboforex or Interactive Brokers, make sure you know what you are doing. Simple advice, we admit, but we know from experience how many people decide to start trading and then ask questions later. Please know what you are doing with Roboforex or Interactive Brokers before investing money into something.
Beware of the risks that come with trading with Roboforex or Interactive Brokers. The financial markets can be volatile, and investments can go down and up. Educate yourself, and use all Roboforex and Interactive Brokers educational resources and financial research tools. If you are new to trading, sign up for a demo account with Roboforex and Interactive Brokers to find which suits you and your trading style.
Some of you might be thinking about what we mean when we say 'trading style'. Here are a few examples. A day trader using Roboforex or Interactive Brokers will look to open positions and close them on the same day. Day trading in this way will require a broker that specialises in this. To do this with some brokers would be a bad idea because of the commission and fees involved. Check if Roboforex and Interactive Brokers fees match your trading requirements.
Alternatively, you could be on the end of this scale and decide to wait years before you close your investments with Roboforex or Interactive Brokers if your investment strategy is more long-term.
Roboforex and Interactive Brokers Alternatives
If Roboforex and Interactive Brokers are not what you are not quite what you are looking for we list some of the best Roboforex and Interactive Brokers alternatives below.
Other Roboforex and Interactive Brokers Vs Comparisons
If you are still looking for an alternative to Roboforex and Interactive Brokers and want to see how Roboforex or Interactive Brokers compares Vs other brokers check out the Roboforex Vs and Interactive Brokers Vs list below.
Roboforex Vs Alternatives
Still not happy have a look at some of our alternative Roboforex Vs side by side comparisons below
Roboforex Vs Interactive Brokers Frequently Asked Questions
We answer some of the most frequently asked Roboforex Vs Interactive Brokers questions below.
Is Roboforex any Good?
Knowing that a broker is legit is the first thing you should check before signing up with a broker.
Is Roboforex legit? - Roboforex are regulated by RoboForex Ltd is regulated by the FSC, license 000138/437, reg. number 128.572. RoboForex Ltd, which is an (A category) member of The Financial Commission, also is a participant of its Compensation Fund
and have been in business since 2009
Is Interactive Brokers any Good?
Interactive Brokers are regulated by Financial Conduct Authority (FCA) and have been in business since 1977.
Which is better Roboforex or Interactive Brokers?
Roboforex has a good rating, while Interactive Brokers has a good rating.
Is Roboforex a con?
Roboforex is regulated by RoboForex Ltd is regulated by the FSC, license 000138/437, reg. number 128.572. RoboForex Ltd, which is an (A category) member of The Financial Commission, also is a participant of its Compensation Fund and have been in business since 2009.
We recommend looking at a Roboforex alternative that has more financial regulation.
Is Interactive Brokers a con?
Interactive Brokers is regulated by Financial Conduct Authority (FCA) and have been in business since 1977.
Interactive Brokers is most definitely not a con as they are regulated by major financial regulators.
What happens if Roboforex or Interactive Brokers go bust?
Roboforex and Interactive Brokers are regulated, which means that as part of their regulatory obligations Roboforex and Interactive Brokers have to offer a certain level of financial protection to their clients. Roboforex and Interactive Brokers should by law keep client funds separate from Roboforex and Interactive Brokers funds. If either Roboforex or Interactive Brokers goes bankrupt, they should not have access to your money. Customer accounts should be segregated. A financial services compensation scheme differs from country to country, so check this on the Roboforex and Interactive Brokers websites and regulators.
Are Roboforex or Interactive Brokers good for beginners?
Roboforex and Interactive Brokers offer low deposits and access to a selection of market insights and news resources. Both Roboforex and Interactive Brokers offer demo accounts. Demo trading accounts are a big plus for Roboforex and Interactive Brokers as it shows they are interested in their customers.